Technical information

Polycom CMA System Release Notes
Version 5.3
32
Redundancy SSGSE-3709 4.0.0 Redundancy may not work
appropriately after multiple power
failures. In redundant mode with
the secondary server acting as
the active server, a hard power
failure of the secondary server
may cause redundancy to fail,
and failover to the primary server
may not occur correctly.
If a power failure occurs when
the secondary is acting as
primary and the system becomes
unresponsive, reboot the
unresponsive server.
In general, the primary server
should always be the active
server. If a failover from the
primary server to the secondary
server occurred, once the
primary server s back online and
available, use the Switch Server
functionality to restore the
primary to its active role.
Remote
Alerts
SSGSE-7218
SSGSE-6545
5.0 If after adding or editing a remote
alert profile, a user clicks OK or
Cancel to return to the Remote
Alert Profile page, a profile is
highlighted. If the user then clicks
an action button (for example,
Delete), the system displays an
error.
First re-select the profile and
then click the action button.
Remote
Alerts/
Interop
SSGSE-6589 5.0 If alerts are set up and a
Polycom RMX 1000 bridge goes
down, the alert is not emailed to
the administrators who are setup
to receive alerts.
None
Reporting SSGSE-7316 5.0 The Endpoint Usage Report
displays the start and end time of
conferences for Polycom VVX
devices incorrectly.
The CDR times can be used as a
cross-reference. There is no
automated workaround.
Reporting SSGSE-6830 5.0 By default, the Polycom CMA
system sets the ftp server
address for Report
Administration to "localhost".
This will generate an error
message stating that connection
to the ftp server failed. The error
occurs since the Polycom CMA
system is not setup as a ftp
server.
Enter the address of a different
ftp server in the following
location: Admin > Report
Administration > Host Name or
IP address of FTP server.
Category
Issue #
Found in
Release Description Workaround