System information
Table Of Contents
- Introduction to SolarWinds Storage Manager powered by Profiler
- Installation
- Storage Manager System Requirements
- Storage Manager Server Installation for Windows
- Installing Storage Manager over an Existing Profiler Deployment
- Clean Install of Storage Manager for Windows
- Installing the Storage Manager Integration Module on your Orion Server
- License Activation
- STM Agent OS Device Configuration
- STM Orion NPM Integration
- Storage Manager Database
- Web Console Navigation
- Server Setup
- Monitoring Storage Arrays
- Backup Profiler
- Monitoring VMware
- VMware Device Requirements
- Configuring VMware
- Application Monitoring
- Gathering Exchange 2003/2007 Storage Data
- Exchange 2003 Clustering:
- Requirements for Gathering Exchange 2003/2007 Mailbox/Attachment Analysis Data
- Adding an Oracle Device
- Requirements
- Procedure:
- Windows:
- For example:
- Linux / Solaris installation:
- For example:
- Configuring an Oracle Device
- Editing an Oracle Configuration
- Reports and Schedules
- Rules & Policies
- Linux Installation
- STM Installation for LINUX
- New Install for Linux Server
- New Install for Linux Agent
- Uninstalling the Linux Server
- Uninstalling the Linux Agent
- Upgrading a Linux Server on an Existing Installation
- Upgrading the Linux Agent on an Existing Installation
- Backup Profiler Requirements
- Installing Agents on Windows Cluster (Windows 2008)
- Appendix
- SMI-S Provider Installation & Configuration
- General SMI-S Questions
- SMI-S Providers
- 3PAR Provider
- Troubleshooting 3PAR
- Dell MD3K Provider
- Dell Compellent
- Troubleshooting Compellent
- EMC Provider (Clariion, Symmetrix, Vmax)
- EMC Provider Version 4.0 and later
- Symmetrix
- CLARiiON Locally Attached
- CLARiiON out-of-band
- Provider Version Pre-4.0.0
- Adding A SAN
- Symmetrix & CLARiiON Out-of-Band
- CLARiiON Locally Attached
- Troubleshooting EMC (All Versions)
- Troubleshooting EMC Version 4.0.0 and later
- Troubleshooting EMC Version Pre-4.0.0
- Hitachi Data Systems (HDS) Provider
- Troubleshooting HDS
- HP Providers
- HP Provider Installation
- HP XP Provider
- HP EVA Provider (Command View)
- Adding Users to HP Groups
- Troubleshooting HP EVA
- Troubleshooting Using the CollectLogs tool
- HP LeftHand
- Finding a Management Node
- Enabling SNMP:
- IBM DS Provider
- IBM Provider Download:
- IBM CIM Agent:
- IBM Provider FAQ:
- Install guides:
- Troubleshooting IBM
- IBM SVC Provider
- Troubleshooting IBM SVC Provider
- LSI Provider
- New Provider (Eagle 2)
- Installation for Windows
- Adding A SAN
- Adding A SAN
- Installation on Linux
- Legacy Provider (Pre-Eagle 2)
- Installation on Windows
- Adding A SAN
- Windows
- Linux
- Obtaining Array Identifier
- SANtricity Storage Manager
- Troubleshooting LSI New Provider Eagle 2
- Troubleshooting LSI Legacy Provider (Pre-Eagle 2)
- OS Embedded Providers
- Solaris
- Pillar Provider
- Troubleshooting Pillar
- Using Support Tool to force a Pilot Failover.
- Sun Storage TEK 99xxSeries Provider
- Sun Storage TEK 2K, 6K & FLX Provider
- SMI-S Provider Tools
- Remote Agent Upgrade Utility
- Performing an Agent Upgrade:
- How to enable SSL login for the STM website
- Installing Local Help Files
- General Troubleshooting
- Index
Index
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4. Restart ECOM
Remote Agent Upgrade Utility
Note: This section only applies if your agents are older than version 4.12.
In the legacy product, Profiler 4.12, the improvements made to the application
cannot be pushed via the upgrade module method used in previous releases.
This means that all existing agents have to be upgraded in one of two ways:
1. Manually upgrade the agent via the software install. This means you will
need to copy the install file to each server.
2. Use the new Remote Agent Upgrade Utility to upgrade agents remotely.
The Remote Agent Upgrade Utility is located in the additional components
section of your customer portal and is intended for customers who wish to
upgrade their agents remotely. The option to run the Profiler installer on each
server to upgrade your agents is still viable.
This utility performs an upgrade on all agents with an assigned license. To
prevent the utility from upgrading a particular agent, simply deselect the
“License” checkbox located on the associated agent’s edit page before running
the upgrade script.
The following section details the agent upgrading process.
To download the Agent Upgrade Utility:
1. Download the Agent Upgrade Utility located in the Additional Components
section of the customer portal.
2. Extract the entire file contents from the zip. The utility must be executed from
the STM Server.
3. Download the new Agent images into the STM Server root directory. (
C:\Program Files\SolarWinds\Profiler Server)
Performing an Agent Upgrade:
The utility must be executed from the STM Server. Keep all STM services
running during the process.
To perform a bulk agent upgrade:
1. Run the following script:
a.
Windows -> upgrade.bat
b.
Unix -> upgrade.sh
2. Follow the onscreen prompts.










