System information
Table Of Contents
- Introduction to SolarWinds Storage Manager powered by Profiler
- Installation
- Storage Manager System Requirements
- Storage Manager Server Installation for Windows
- Installing Storage Manager over an Existing Profiler Deployment
- Clean Install of Storage Manager for Windows
- Installing the Storage Manager Integration Module on your Orion Server
- License Activation
- STM Agent OS Device Configuration
- STM Orion NPM Integration
- Storage Manager Database
- Web Console Navigation
- Server Setup
- Monitoring Storage Arrays
- Backup Profiler
- Monitoring VMware
- VMware Device Requirements
- Configuring VMware
- Application Monitoring
- Gathering Exchange 2003/2007 Storage Data
- Exchange 2003 Clustering:
- Requirements for Gathering Exchange 2003/2007 Mailbox/Attachment Analysis Data
- Adding an Oracle Device
- Requirements
- Procedure:
- Windows:
- For example:
- Linux / Solaris installation:
- For example:
- Configuring an Oracle Device
- Editing an Oracle Configuration
- Reports and Schedules
- Rules & Policies
- Linux Installation
- STM Installation for LINUX
- New Install for Linux Server
- New Install for Linux Agent
- Uninstalling the Linux Server
- Uninstalling the Linux Agent
- Upgrading a Linux Server on an Existing Installation
- Upgrading the Linux Agent on an Existing Installation
- Backup Profiler Requirements
- Installing Agents on Windows Cluster (Windows 2008)
- Appendix
- SMI-S Provider Installation & Configuration
- General SMI-S Questions
- SMI-S Providers
- 3PAR Provider
- Troubleshooting 3PAR
- Dell MD3K Provider
- Dell Compellent
- Troubleshooting Compellent
- EMC Provider (Clariion, Symmetrix, Vmax)
- EMC Provider Version 4.0 and later
- Symmetrix
- CLARiiON Locally Attached
- CLARiiON out-of-band
- Provider Version Pre-4.0.0
- Adding A SAN
- Symmetrix & CLARiiON Out-of-Band
- CLARiiON Locally Attached
- Troubleshooting EMC (All Versions)
- Troubleshooting EMC Version 4.0.0 and later
- Troubleshooting EMC Version Pre-4.0.0
- Hitachi Data Systems (HDS) Provider
- Troubleshooting HDS
- HP Providers
- HP Provider Installation
- HP XP Provider
- HP EVA Provider (Command View)
- Adding Users to HP Groups
- Troubleshooting HP EVA
- Troubleshooting Using the CollectLogs tool
- HP LeftHand
- Finding a Management Node
- Enabling SNMP:
- IBM DS Provider
- IBM Provider Download:
- IBM CIM Agent:
- IBM Provider FAQ:
- Install guides:
- Troubleshooting IBM
- IBM SVC Provider
- Troubleshooting IBM SVC Provider
- LSI Provider
- New Provider (Eagle 2)
- Installation for Windows
- Adding A SAN
- Adding A SAN
- Installation on Linux
- Legacy Provider (Pre-Eagle 2)
- Installation on Windows
- Adding A SAN
- Windows
- Linux
- Obtaining Array Identifier
- SANtricity Storage Manager
- Troubleshooting LSI New Provider Eagle 2
- Troubleshooting LSI Legacy Provider (Pre-Eagle 2)
- OS Embedded Providers
- Solaris
- Pillar Provider
- Troubleshooting Pillar
- Using Support Tool to force a Pilot Failover.
- Sun Storage TEK 99xxSeries Provider
- Sun Storage TEK 2K, 6K & FLX Provider
- SMI-S Provider Tools
- Remote Agent Upgrade Utility
- Performing an Agent Upgrade:
- How to enable SSL login for the STM website
- Installing Local Help Files
- General Troubleshooting
- Index

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Index
3. Run EMC TestSMIProvider and run the command ‘dv’. Make sure all array
are discovered without any errors.
4. Make sure Performance frequency is set to non-off value in Wrench Icon for
Storage Array in Profiler (i.e. Performance is turned on).
5. Make sure there are instances for class name
CIM_BlockStorageStatisticalData when enumerating instance names (ein).
To do this, do the following:
6. Run Tek-Tools testProvider or EMCs testSMIProvider (Logging In
instructions above in Tools section).
7. Type ein for command.
8. Type CIM_BlockStorageStatisticalData for Class Name.
If no instances are returned, follow the instructions on resetting EMC provider
(How do I reset EMC provider?). Once complete, repeat steps 1-3 again.
Q: I am getting WriteHitIOs always zero for the LUNs even though cache is
enabled on CLARiiONs. Why?
A: This is due to a bug in the provider code. EMC will fix it in version 4.2.1
expected in July 2010. But the fix will only address CLARiiONs with flare code
30 or above.
Q: How do I get data for a CX600?
A: Per EMC, they do not support flare code 16 (2.16.x.x.x). The array must be
upgraded to 19, 22, or 24 with all the latest patches for that release
Q: I get the following DEP error from windows for the SMI-s provider, how
do I fix it?
A: To enable DEP for the SMI-s provider, do the following:










