System information

Table Of Contents
170
Index
3. Run EMC TestSMIProvider and run the command ‘dv’. Make sure all array
are discovered without any errors.
4. Make sure Performance frequency is set to non-off value in Wrench Icon for
Storage Array in Profiler (i.e. Performance is turned on).
5. Make sure there are instances for class name
CIM_BlockStorageStatisticalData when enumerating instance names (ein).
To do this, do the following:
6. Run Tek-Tools testProvider or EMCs testSMIProvider (Logging In
instructions above in Tools section).
7. Type ein for command.
8. Type CIM_BlockStorageStatisticalData for Class Name.
If no instances are returned, follow the instructions on resetting EMC provider
(How do I reset EMC provider?). Once complete, repeat steps 1-3 again.
Q: I am getting WriteHitIOs always zero for the LUNs even though cache is
enabled on CLARiiONs. Why?
A: This is due to a bug in the provider code. EMC will fix it in version 4.2.1
expected in July 2010. But the fix will only address CLARiiONs with flare code
30 or above.
Q: How do I get data for a CX600?
A: Per EMC, they do not support flare code 16 (2.16.x.x.x). The array must be
upgraded to 19, 22, or 24 with all the latest patches for that release
Q: I get the following DEP error from windows for the SMI-s provider, how
do I fix it?
A: To enable DEP for the SMI-s provider, do the following: