Aspire 5520/5220 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on Aspire 5520/5220 service guide.
Copyright Copyright © 2007 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: Operating system q Windows Vista™ Ultimate q Windows Vista™ Home Premium q Windows Vista™ Home Basic q Windows Vista™ Starter Platform and memory q AMD Better By Design program, featuring: • AMD Turion™ 64 X2 dual-core mobile technology TL-66 / TL-64 / TL-60 / TL-58 / TL-56 / TL-52 (2x512 KB L2 cache, 2.3 GHz / 2.2 GHz /2.0 GHz / 1.9 GHz / 1.8 GHz / 1.
and PCI Express® (for selected models) q NVIDIA GeForce® 8600M GS with up to 1280MB of TurboCache™ technology (512MB of dedicated GDDR2 VRAM, 768MB of share system memory), Microsoft DirectX 9 and DirectX 10 support, PCI Express® q NVIDIA GeForce® 7000M with up to 896MB of Turbocache™ (256MB of dedicated system memory, up to 640MB of share system memory), Microsoft DirectX 9 and PCI Express (for selected models) q Dual independent display support q 16.
• Integrated Acer Crystal Eye webcam, supporting Acer PrimaLite™ technology (for selected models) • Acer Xpress VoIP phone (for selected models) q WLAN: Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED® network connection, supporting Acer SignalUp™ wireless technology q WPAN: Bluetooth® 2.0+EDR (Enhanced Data Rate) (for selected models) q LAN: Gigabit Ethernet; Wake-on-LAN ready q Modem: 56K ITU V.
q CyberLink® PowerProducer® q Norton Internet Security™ q NTI CD-Maker™ q Microsoft Works 8.5 with Office Home and Student 2007 Trial NOTE: Software listed above is for reference only. The exact configuration of your PC depends on the model purchased. Environment q q Temperature: • Operating: 5ºC to 35ºC • Non-operating: -20ºC to 65ºC Humidity (non-condensing): • Operating: 20%~80% • Non-operating: 20%~80% Environment q Wi-Fi q ACPI q Mobile PC 2002 q DMI 2.
System Block Diagram Chapter 1 5
Board Layout Top View 1 2 3 4 7 8 6 5 9 10 15 11 16 12 6 13 14 1 JP1 LVDS Connector 9 U14 2 JP3 Speaker (Left) Connector 10 U15 3 JP34 Speaker (Right) Connector 11 JP9 PCI Express Card Socket 4 JP4 Microphone Connector 12 LED1 Power/Suspend LED 5 JP6 Touchpad Connector 13 LED2 Battery Charge/Discharge LED 6 JP5 Keyboard Connector 14 JP13 Mainboard to Audio Board Connector 7 JP2 Button Board Connector 15 JP11 Mainboard to USB & TV Board Connector 8 JP36
Bottom View 1 3 2 9 8 7 5 4 10 6 14 11 12 13 15 16 17 19 20 18 21 22 23 1 PJP1 DC-in Power Jack 13 JP26 IEEE1394 Connector 2 PJP2 Battery Connector 14 JP22 CPU Socket 3 JP14 D-Sub CRT Connector 15 JP27 SATA HDD Connector 4 JP25 ODD Connector 16 SW1 Volume Control 5 JP20 Mini Card (TV-Tuner) Connector 17 JP28 DDRII Memory Socket 6 JP20 Mini Card (WLAN) Connector 18 JP29 DDRII Memory Socket 7 JP21 Mini Card (TV-Tuner) Socket 19 U29 Audio Codec Controller 8
Your Acer Notebook Tour After knowing your computer features, let us show you around your new Aspire computer. Front View # 8 Icon Item Description 1 Built-in camera 0.3 megapixel web camera for video communication. 2 Power button Turns the computer on and off. 3 Easy-launch buttons Buttons for launching frequently used programs. 4 Wireless communication button/indicator Enables/disables the wireless function. Indicates the status of wireless LAN communication.
6 Keyboard For entering data into your computer. 7 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 8 Click buttons (left, center, and right) The left and right buttons function like the left and right mouse buttons. Microphone Description Display screen Description Internal microphone for sound recording. 9 10 # Item # Item Also called Liquid-Crystal Display (LCD), displays computer output.
Left View # Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 External display (VGA) port Connects to a display device (e.g., external monitor, LCD projector). Ethernet (RJ-45) Description Connects to an Ethernet 10/100/1000based network (for selected models). 4 2 USB 2.0 port Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 5 S-video/TV-out (NTSC/ PAL) port Connects to a television or display device with S-video input.
Right View # Icon Item Description 1 2 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs (slot-load or tray-load depending on model). 3 Optical disk access indicator Lights up when the optical drive is active. 4 Optical drive eject button Ejects the optical disk from the drive. 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off.
Base view # Item Description 1 Battery bay Houses the computer’s battery pack. 2 Battery release latch Releases the battery for removal. 3 Battery lock Locks the battery in position. 4 Hard disk bay Houses the computer’s hard disk (secured with screws) 5 Ventilation slots and cooling fan Enable the computer to stay cool, even after prolonged use. Note: Do not cover or obstruct the opening of the fan. Indicators The computer has several easy-to-read status indicators.
Icon Icon Function Description Power Lights up when the computer is on. Battery Lights up when the battery is being charged. Wireless LAN Indicates the status of wireless LAN communication. Function Description Bluetooth Indicates the status of Bluetooth communication. HDD Indicates when the hard disc or optical drive is active. Num lock Lights when Num Lock is activated. Cap lock Lights when Cap Lock is activated NOTE: 1. Charging: The light shows amber when the battery is charging. 2.
Launch Button Default application Acer Empowering Technology (user-programmable) Web browser Internet browser (user-programmable) Mail Email application (user-programmable) Arcade Windows Media Center Touchpad Basics The following teaches you how to use the touchpad: q Move your finger across the touchpad (2) to move the cursor. q Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions.
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, one Windows key and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num lock + When Num Lock is on, the embedded keypad is in numeric mode.
Key Icon Windows key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + Activates next taskbar button. + Opens the My Computer window + Opens Help and Support. + Opens the Search: All Files dialog box. + Opens the Run dialog box. + Minimizes all windows. + action.
Hot Key Icon Function Description + Display toggle Switches display output between the display screen, external monitor (if connected) and both. + Screen blank Turns the display screen backlight off to save power. Press any key to return. + Touchpad toggle Turns the internal touchpad on and off. + Speaker toggle Turns the speakers on and off. + Brightness up Increases the screen brightness.
The US dollar sign 1. Open a text editor or word processor. 2. Either directly press the < > key at the bottom-right of the keyboard, or hold and then press the <4> key at the upper-center of the keyboard. NOTE: This function varies by the operating system version.
Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities: q q q q q q q q Acer eNet Management hooks up to location-based networks intelligently. Acer ePower Management extends battery power via versatile usage profiles. Acer ePresentation Management connects to a projector and adjusts display settings conveniently.
Acer eNet Management can save network settings for a location to a profile, and automatically switch to the appropriate profile when you move from one location to another. Settings stored include network connection settings (IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information.
Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface. AC Mode (Adapter mode) The default setting is “Maximum Performance.” You can adjust CPU speed, LCD brightness and other settings, or click on buttons to turn the following functions on/off: Wireless LAN, Bluetooth, CardBus, FireWire (1394), Wired LAN and Optical Device if supported.
Battery status For real-time battery life estimates based on current usage, refer to the time shown in the “Remaining Battery Life” field. For additional power options, click “More Power option”. Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or project using the hot key: Fn + F5.
Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protects your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messenger and Microsoft Outlook. The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption.
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Acer eLock Management Acer eLock Management is a security utility that allows you to lock your removable data, optical and floppy drives to ensure that data cannot be stolen while your notebook is unattended. q q q q Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system.
Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: q q q Password protection. Recovery of applications and drivers. Image/data backup: q q Back up to HDD (set recovery point). q Back up to CD/DVD.
Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: q q Provides a simple graphical user interface for navigating. Displays general system status and advanced monitoring for power users.
No. 1 Item Lens 2 Power indicator 3 Rubber grip (selected models only) Launching the Acer OrbiCam To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. OR Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture window appears. Changing the Acer OrbiCam resolution To change the capture resolution, click the displayed resolution button to select the desired resolution.
Note: Using the System Utilities NOTE: The system utilities work under Microsoft Windows XP only. Acer GridVista (dual-display compatible) NOTE: This feature is only available on certain models. To enable the dual monitor feature of the notebook, firstStart ensureControl that the second is connected, then Panelmonitor Display Note: select Start, Control Panel, Display and click on Settings.
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value.Note: Note: Launch Manager Launch Manager allows"Easy-launch you to set the four easy-launch buttons buttons" on page 24 (see their locations mentioned in “EasyLaunch Buttons”). You can access the Launch Manager by clicking Start > All Programs > Launch Manager to start the application.
Hardware Specifications and Configurations Processor Item Specification CPU type ® AMD RevF/RevG CPU (Turion64) up to 2.3 GHz, 512KB L2 cache, HyperTransport supporting speed up to 800 MHz AMD® RevF/RevG CPU (Sempron) up to 2.2 GHz, 512KB L2 cache, HyperTransport supporting speed up to 800 MHz Core logic North Bridge NVIDIA® MCP67-MV (Single chip) CPU package S1 Socket package CPU with 638-pin Lindless Micro PGA package CPU core voltage 0.944~1.
System Memory Item Specification Memory controller North Bridge NVIDIA MCP67-MV (Single chip) Memory size 0MB (no on-board memory) DIMM socket number 2 sockets Supports memory size per socket 2GB ® Supports maximum memory size 4GB (by two 1024MB SO-DIMM module) Supports DIMM type DDR 2 Synchronous DRAM Supports DIMM Speed 667 MHz Supports DIMM voltage 1.8V and 0.
System VRAM and VBIOS Options eSetting System Memory VBIOS Option in BIOS/ CMOS 512Mb 128MB 256MB 512MB 1024MB 128MB 256MB 512MB 2048MB 128MB 256MB 512MB 4096MB 128MB 256MB 512MB OS System memory size VRAM size Dedicated 128MB Max. available 192MB Dedicated 256MB Max. available 320MB Dedicated 512MB Max. available 576MB Dedicated 128MB Max. available 383MB Dedicated 256MB Max. available 511MB Dedicated 512MB Max. available 767MB Dedicated 128MB Max.
Bluetooth Interface Item Specification Chipset Broadcom Bluetooth® 2.0+EDR Data throughput 723 bps (full speed data rate) Protocol Bluetooth 1.1 (Upgradeable to Bluetooth 1.2 when SIG specification is ratified). Interface USB 1.1 Connector type USB Wireless Module 802.11a/b/g/n Item Specification Chipset Broadcom 4311/4312 or Atheros XB63 Data throughput 11~54 Mbps Protocol 802.11a+b+g+Draft-n/802.11a+b+g/802.
DVD-Dual Interface Item Specification Vendor & model name HLDS COMBO 12.7mm Tray 24X GCC-T10N SONY COMBO 12.7mm Tray 24X CRX880A LF PIONEER Super-Multi Drive 12.7mm Tray DVR-K17RS PANASONIC Super-Multi Drive 12.7mm Tray DL 8X UJ-850 PHILIPS Super-Multi Drive 12.7mm Tray DL 8X DS-8A1P HLDS Super-Multi Drive 12.7mm Tray LabelFlash 8X GSA-T20N SONY Super-Multi Drive 12.7mm Tray DL 8X AD-7530A TOSHIBA HD-DVD Drive 12.
USB Port Item Specification Chipset Built-in ICH8M USB Compliancy Level 2.0 OHCI USB 1.1 and USB 2.
Battery Item Vendor & model name Specification BATTERY PANASONIC LI-ION 6CELLS BATTERY SANYO LI-ION 6CELLS BATTERY SIMPLO LI-ION 6CELLS BATTERY SONY LI-ION 6CELLS BATTERY PANASONIC LI-ION 8CELLS BATTERY SANYO LI-ION 8CELLS BATTERY SIMPLO LI-ION 8CELLS BATTERY SONY LI-ION 8CELLS Battery Type Li-ion Pack capacity 2000 mAH or 2400 mAH Number of battery cell 6 cell or 8cell Package configuration 9 cells in series, 2 series in parallel Normal voltage 14.8V Charge voltage 16.8+-0.2v LCD 15.
LCD 15.4” inch Item Specification Temperature Range( ° C) Operating 0 to +50 0 to +50 0 to +50 0 to +50 Storage (shipping) -20 to +60 -25 to +60 -20 to +60 -20 to +60 LCD Inverter Item Specification Vendor & model name Darfon/V189-301GP Brightness conditions N/A Input voltage (V) 9~21 Input current (mA) 2.56 (max) Output voltage (V, rms) 780V (2000V for kick off) Output current (mA, rms) 6.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Navigating the BIOS Utility There are eight menu options: Information, Main, Advanced, Memory, Security, Boot, Power and Exit. Follow these instructions: q To choose a menu, use the cursor left/right keys (zx). q To choose a parameter, use the cursor up/down keys (wy). q To change the value of a parameter, press por q. q A plus sign (+) indicates the item has sub-items. Press e to expand this item. q Press ^ while you are in any of the menu options to go to the Exit menu.
Information PhoenixBIOS Setup Utility Information Main Advanced Memory Security Boot CPU Type : CPU Speed : AMD Turion(tm) 64 X2 Mobile Technology TL-60 2000 MHz HDD Model Name : HDD Serial Number : HDD Model Name : HDD Serial Number : ATAPI Model Name : ATAPI Serial Number : ST9160821AS-(PM) 5MAOTKSQ None Power Exit OptiarcDVDRWAD-75-(SM) XXXXXXXXXXXXXXXXX System BIOS Version : V0.07 VGA BIOS Version : V60.84.07.00.
The table below describes the parameters in this screen. Parameter Description CPU Type / CPU Speed Display the CPU type and speed of the system. HDD Model Name Displays the model name of the HDD installed on the primary IDE master. HDD Serial Number Displays the serial number of the HDD installed on the primary IDE master. HDD Model Name Displays the model name of the HDD installed on the primary IDE slave.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24-hour format. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/year) System Date System Memory Displays the system memory size.
Advanced The Advanced screen displays advanced settings of the BIOS utility.
USB Self-Healing The USB Self-Healing screen displays all USB self-healing options and settings. Parameter Self-Healing Description Enables, disables the USB self-healing function. Option Disabled or Enabled OHCI Self-Healing: (Open Host Controller Interface - supports USB 1.1 devices) Duration of Port Reset in MS Sets the port reset duration. Enter numeric value (Default: 15) Reset Recovery Time in MS Sets the recovery duration following a reset.
Memory The Memory screen displays details and settings for the installed memory in the system. Information Main PhoenixBIOS Setup Utility Advanced Memory Security Boot Power Exit Item Specific Help Cache Ram 1024 KB System Memory : 634 KB Extended Memory : 784896 KB Memory Cache : [Enabled] Cache System BIOS area : [uncached] Cache Video BIOS area : [uncached] Cache Base 0-512k : [uncached] Cache Base 0-512k-640k : [uncached] Sets the state of the memory cache.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Option Displays the total amount of cache RAM. System Memory Displays the total amount of system memory. Extended Memory Displays the total amount of extended memory. Memory Cache Enables, disables the memory cache. Enabled or Disabled Cache System BIOS area Sets control of system BIOS caching to improve system performance.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main PhoenixBIOS Setup Utility Advanced Memory Security Boot Power Exit Item Specific Help Supervisor Password Is : User Password Is : SATA Port 0 Disk Status Clear Clear Clear Set Supervisor Password Set User Password Set SATA Port 0 HDD Password [Enter] [Enter] [Enter] Password on Boot : [Disabled] Supervisor Password controls access to the setup utility.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option Supervisor Password Is Shows whether the Supervisor Password is set or not Clear or Set User Password is Is Shows whether the User Password is set or not. Clear or Set SATA Port 0 Disk Status Shows whether the HDD Password is set or not. Clear or Set Set Supervisor Password Press Enter to set the supervisor password.
Removing a Password Follow these steps: 1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Supervisor Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”. 4.
If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message.
Boot The Boot screen allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the diskette drive in module bay, the onboard hard disk drive, and the CD-ROM in module bay. Information Main PhoenixBIOS Setup Utility Security Memory Advanced Boot Power Exit Item Specific Help Boot priority order: 1: IDE 4 : ST9160821AS-(S1) 2: IDE 5 : 3: IDE 0 : Optiarc DVD RW AD-7530A-(P 4: PCI BEV : NVIDIA Boot Agent 244.
Power The Power screen displays a summary of your computer power settings, and also includes advanced setup parameters. It allows the user to enable and disable the power management options on the computer and specify standard power parameters for specific components.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option C State Configuration Enables, disables C2/C3 CPU power states. Auto enables C2 and C3 if a single core is detected and disables C2+C3 if a dual core is detected. Auto, Disabled, C2, C3, or C2 + C3 C1E Configuration Enables, disables the C1E power state, which applies when a dual core is present. Auto enables C1E only if a dual core is detected.
Power Saver The Power Saver screen displays all power saving options and settings. Parameter 69 Description Option LDT Tristate Enables, disables the transition to tristate during an LDT stop. Enabled or Disabled LDTCLK Clamp Enables, disables the digital clock clamp function. Enabled or Disabled LPLL CML Clamp Enables, disables the CML clock clamp function. Disabled or Enabled Always Active or Deactivate LPLL Active Activates, deactivates, ldtpll CML output.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Information PhoenixBIOS Setup Utility Advanced Security Memory Main Boot Power Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes [Enter] [Enter] [Enter] [Enter] [Enter] Exit System Setup and save your changes to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: q New versions of system programs q New features or options q Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: q Wrist grounding strap and conductive mat for preventing electrostatic discharge q Small Philips screw driver q Philips screwdriver q Plastic flat head screw driver q Tweezers NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 69 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
LCD Module B*4 LCD Bezel G*1 for 15" G*2 for 15.4" LCD Inverter B*2 LCD Assembly LCD Panel G*2 for 15.4" Wireless Antenna Set F*8 (4 on left; 4 on right) LCD Bracket Sets LCD Cable LCD Screw List Item 71 Description Part Number A SCREW M2.5*3(NL) MA000006AG0 B SCREW M2.5*4(NL) MA0000061G0 B SCREW M2.5*6(NL) MA0000062G0 D SCREW M2.5*12(NL) MMCK25120G0 E SCREW M2*2.2 MA000006UG0 F SCREW M2*3(NL) MA0000060G0 G SCREW M2*5(Ni-NL) MA0000012G0 H SCREW M M 3.0D 3.
Removing the Battery Pack 1. Unlock the battery lock (move the battery lock to the unlock position as shown). 2. Slide the battery release latch then remove the battery.
Removing the HDD Module/Memory/Wireless LAN Card/Modem Card/System Fan/Thermal Modules/VGA Board/CPU/Keyboard and the LCD Module Removing the HDD Module 1. Remove the two screws fastening the HDD cover. 2. Detach the HDD cover from the main unit. 3. Pull the tab to remove the HDD module in the direction of the arrow. Removing the Memory 73 1. Remove the four screws holding the thermal cover. 2. Detach the thermal cover from the main unit. 3.
Removing the Wireless LAN Card/Modem Card and TV Tuner Card 1. Disconnect the three antennae from the wireless LAN card. 2. Remove the two screws fastening the wireless LAN card. 3. Then take out the wireless LAN card from the main unit. 4. Remove the screw fastening the modem card and detach the modem card from the main board. 5. Disconnect the RJ-11 cable and remove the modem card.
Removing the System Fan/Thermal Modules/VGA Board and CPU 75 1. Disconnect the fan cable from the main board. 2. Remove the three screws holding the system fan. 3. Remove the four spring screws holding the CPU thermal module. 4. Then detach the CPU thermal module as shown. 5. Use a flat screwdriver to release the CPU lock (Turn counter clock-wire). 6. Remove the CPU from the CPU socket carefully.
Removing the Keyboard and LCD Module 1. Turn the notebook over. 2. Remove the two screws securing the strip cover from the bottom of the notebook. 3. Detach the strip cover from the front side and remove it. 4. Gently pull up the keyboard to release it from the four snaps as shown. 5. Turn over the keyboard as the image shows. Then disconnect the keyboard cable from the main board. 6. Remove the keyboard from the main unit. 7. Disconnect the LCD cable and microphone cable from the main board.
10. Detach the LCD module from the main unit.
Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove the screw fastening the ODD from the bottom of the notebook. 2. Push the ODD module outwards and gently pull it out as shown. 3. Press and release the PC dummy card from the PC slot as shown. 4. Then press the release the memory dummy card from the 5-in-1 card reader slot as shown. 5. Remove the eight screws fastening the upper case and the lower case assembly on the bottom. 6.
7. Disconnect the touchpad FFC, left speaker cable, button board FFC, and LED board FFC from the main board. 8. Carefully detach the upper case assembly from the lower case assembly. Disassembling the Lower Case Assembly 79 1. Disconnect the USB cable from the main board. 2. Remove the screw fastening the USB board and take out the board and its cable from the lower case. 3. Then detach the USB cable from the USB board. 4. Disconnect the Bluetooth cable from the main board. 5.
9. Remove the screw fastening the main board to the lower case. 10. Detach the main board from the lower case as shown. 11. Turn the main board over, then remove the DC-in connector from the board as shown.
Disassembling the Upper Case Assembly 81 1. Turn the upper case over. 2. Remove the two screws fastening the button board. 3. Detach the button board with FFC from the upper case as shown. 4. Remove the two screws fastening the LED board. 5. Detach the LED board with FFC from the upper case as shown. 6. Remove the two screws fastening the left speaker. 7. Remove the left speaker from the upper case as shown.
Disassembling the LCD Module 1. Remove the four screw rubbers as shown. 2. Then remove the four screws fastening the LCD bezel. 3. Detach the LCD bezel from the LCD module carefully. 4. Remove the four screws holding the LCD to the LCD panel. 5. Detach the CCD cable connector from the CCD board. 6. Take out the CCD module from the LCD panel. 7. Remove the screw fastening the CCD board to the CCD bracket. 8. Lift out the LCD from the LCD panel as shown. 9.
10. Remove the four screws fastening the left LCD bracket and detach it. 11. Remove the four screws fastening the right LCD bracket and detach it. 12. Disconnect the LCD cable from the rear side of the LCD.
Disassembling the External Modules Disassembling the HDD Module 1. Remove the four screws holding the HDD (hard disk drive) case; two on each side. 2. Carefully slide out the hard disk drive from the HDD case. Disassembling the ODD Module 1. Remove the three screws holding the optical bracket. 2. Then remove the optical bracket from the optical disk drive.
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device: 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board). 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure: Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: q Replace the System board. q If the problem is not corrected, see “Undetermined Problems” on page 103. If the voltage is not correct, go to the next step.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in Control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified.
Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 88.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 88..
Phoenix BIOS Beep Codes Code Beeps 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control wo
Code 46h Beeps 2-1-2-3 48h POST Routine Description Check ROM copyright notice Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h 58h Set key click if enabled 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display pro
Code Beeps 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h 98h Fixup Multi Processor table 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code Beeps D2h POST Routine Description Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
Power-Related Symptoms Symptom / Error Battery can’t be charged Action in Sequence See “Check the Battery Pack” on page 90. Battery pack System board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
Power Management-Related Symptoms Symptom / Error Battery fuel gauge in Windows doesn’t go higher than 90%. Action in Sequence Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 88.
Chapter 5 Jumper and Connector Locations Top View 1 2 3 4 7 8 6 5 9 10 15 11 16 12 13 14 1 JP1 LVDS Connector 9 U14 2 JP3 Speaker (Left) Connector 10 U15 3 JP34 Speaker (Right) Connector 11 JP9 PCI Express Card Socket 4 JP4 Microphone Connector 12 LED1 Power/Suspend LED 5 JP6 Touchpad Connector 13 LED2 Battery Charge/Discharge LED 6 JP5 Keyboard Connector 14 JP13 Mainboard to Audio Board Connector 7 JP2 Button Board Connector 15 JP11 Mainboard to USB & T
Bottom View 1 3 2 9 8 7 5 4 10 6 14 11 12 13 15 16 17 19 20 18 21 22 23 90 1 PJP1 DC-in Power Jack 13 JP26 IEEE1394 Connector 2 PJP2 Battery Connector 14 JP22 CPU Socket 3 JP14 D-Sub CRT Connector 15 JP27 SATA HDD Connector 4 JP25 ODD Connector 16 SW1 Volume Control 5 JP20 Mini Card (TV-Tuner) Connector 17 JP28 DDRII Memory Socket 6 JP20 Mini Card (WLAN) Connector 18 JP29 DDRII Memory Socket 7 JP21 Mini Card (TV-Tuner) Socket 19 U29 Audio Codec Controller
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 5520/5220. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Aspire 5520/5220 FRU List Category No. Part Name and Description Acer Part No. ADAPTER ADAPTER 65W 3PIN DELTA SADP65KB DBFF AP.06501.009 ADAPTER 65W 3PIN DELTA SADP65KB DFA AP.06501.013 ADAPTER 65W 3PIN LITEON PA-165002 LR AP.06503.012 ADAPTER 65W 3PIN LITEON PA-165002AC AP.06503.016 ADAPTER 90W 3PIN DELTA ADP-90SB BBAC AP.09001.003 ADAPTER 90W 3PIN DELTA ADP-90SB BBEA AP.09001.013 ADAPTER 90W 3PIN LITEON PA-190024AR AP.09003.006 ADAPTER 90W 3PIN LITEON PA-190004 LR AP.09003.
Category No. Part Name and Description Acer Part No. MINI WLAN/B INTEL 802.11 A/B/G ROW (MM#872612) KI.GLN01.003 MINI WLAN/B INTEL 802.11 A/B/G JPN (MM#875652) KI.GLN01.004 MINI WLAN/B INTEL 802.11 4965ANG MOW1 (MM#886224) KI.KDN01.001 MINI WLAN/B INTEL 802.11 4965ANG MOW2 (MM#886220) KI.KDN01.002 MINI WLAN/B INTEL 802.11 4965ANG ROW (MM#886434) KI.KDN01.003 MINI WLAN/B INTEL 802.11 4965ANG JP (MM#886437) KI.KDN01.004 BUTTON BOARD W/CABLE 15.4" 55.AHE02.001 LED BOARD W/CABLE 15.4 55.
Category No. Part Name and Description Acer Part No. RF CABLE 15.4 50.AHE02.005 7 PIN MINI-DIN S-VIDEO TO 4 CABLE 50.ABD02.001 PAL TO NTSC CONNECTOR 20.ABD02.001 SMB JACK 50.ABD02.002 DVB-T ANT 50.ABD02.003 DC-IN CABLE (65W) UMA 50.AHE02.009 DC-IN CABLE (90W) UMA/DIS 50.AHH02.001 POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN 27.TAVV5.004 POWER CORD CHINA 3 PIN 27.TAVV5.005 POWER CORD SWISS 3 PIN 27.TAVV5.
Category No. Part Name and Description Acer Part No. THERMAL DOOR 15.4 DIS 42.AHE02.003 INTEL CPU MEROM DUAL CORE T7700 2.4G LF80537GG0564M SLA43 E1 KC.77001.DTP INTEL CPU MEROM DUAL CORE T7500 2.2G LF80537GG0494M SLA44 E1 KC.75001.DTP INTEL CPU MEROM DUAL CORE T7300 2.0G LF80537GG0414M SLA45 E1 KC.73001.DTP INTEL CPU MEROM DUAL CORE T7100 1.8G LF80537GG0332M SLA4A M0 KC.71001.DTP INTEL CPU MEROM DUAL CORE T5450 1.66G LF80537GF0282M QWNW M0 SLA4F KC.54501.DTP DVD/CDRW 24X COMBO MODULE 6M.
Category No. Part Name and Description DVD SUPER MULTI DRIVE PHILIPS DS-8A1P 0FA Acer Part No. KU.00809.010 DVD SUPER MULTI DRIVE HLDS GSA- KU.0080D.027 T20N 0FA DVD SUPER MULTI DRIVE SONY AD7530A 0FA KU.0080E.002 ODD BEZEL-SUPER MULTI 42.AHE02.004 ODD BRACKET 15.4" 33.AHE02.001 HD-DVD MODULE TBD HD-DVD DRIVE TOSHIBA TS-L802A VISTA 0FA AC05 KV.00101.002 ODD BEZEL-HD DVD 42.AHE02.005 ODD BRACKET 15.4" 33.AHE02.001 HDD SATA 80G 5400RPM HGST HTS541680J9SA00 SURUGA-B LF F/ W: C70P KH.08007.
Category No. Part Name and Description Acer Part No. HDD SATA 200G 4200RPM TOSHIBA MK2035GSS Gemini SATA LF F/ W:DK022A KH.20004.001 HDD DOOR 15.4 42.AHE02.007 HDD BRACKET 15.4 33.AHE02.002 KEYBOARD 14_15KB-FV2 88KS WHITE US INTERNATIONAL KB.INT00.036 KEYBOARD 14_15KB-FV2 88KS WHITE US INTERNATIONAL HEBREW KB.INT00.037 KEYBOARD 14_15KB-FV2 89KS WHITE UK KB.INT00.038 KEYBOARD 14_15KB-FV2 89KS WHITE TURKISH KB.INT00.039 KEYBOARD 14_15KB-FV2 88KS WHITE THAILAND KB.INT00.
Category No. Part Name and Description Acer Part No. KEYBOARD 14_15KB-FV2 89KS WHITE DUTCH KB.INT00.062 KEYBOARD 14_15KB-FV2 89KS WHITE DANISH KB.INT00.063 KEYBOARD 14_15KB-FV2 89KS WHITE CZECH KB.INT00.064 KEYBOARD 14_15KB-FV2 88KS WHITE TRADITIONAL CHINESE KB.INT00.065 KEYBOARD 14_15KB-FV2 89KS WHITE CANADIAN FRENCH KB.INT00.066 KEYBOARD 14_15KB-FV2 89KS WHITE BRAZILIAN PORTUGUESE KB.INT00.067 KEYBOARD 14_15KB-FV2 89KS WHITE BELGIUM KB.INT00.
Category No. Part Name and Description Acer Part No. LCD BRACKET SET R&L 15.4 33.AHE02.003 CCD MODULE 0.3M 57.AHE02.001 CCD BRACKET-15.4 33.AHE02.004 CCD MYLAR-15.4 47.AHE02.001 ASSY LCD MODULE 15.4 IN. WXGA GLARE W/ANTENNA TBD LCD 15.4 WXGAG LPL LP154WX4TLB2 (G) 8ms 220nits Nanking LK.15408.025 LCD 15.4 WXGAG CMO N154I2-L05 Glare :220nits, 8ms 0.6mm/Asahi LK.1540D.017 LCD 15.4 WXGAG AUO B154EW02 V7(G) 8ms 220nits HW0A LK.15405.021 LCD 15.4 WXGAG AUO B154EW02 V7- LK.15405.
Category No. Part Name and Description Acer Part No. MEMORY 1GB DDRII 667 NANYA NT1GT64U8HB0BN-3C KN.1GB03.014 MEMORY 1GB DDRII 667 SAMSUNG M470T2953EZ3-CE6 KN.1GB0B.011 MEMORY 1GB DDRII 667 HYNIX HYMP512S64CP8-Y5 KN.1GB0G.006 FAN 23.AHE02.001 CPU THERMAL MODULE 60.AHE02.009 VGA THERMAL (M71M)-DIS 60.AHE02.010 SPEAKER R 15.4 23.AHE02.002 SPEAKER L 15.4 23.AHE02.003 ANTENNA R 15.4 50.AHE02.007 FAN HEATSINK SPEAKER ANTENNA L-15.4 50.AHE02.008 MIC SET 15.4 23.AHE02.
Category No. Part Name and Description Acer Part No. SPEAKER SPEAKER ASSY 23.TG607.001 SCERW Chapter 6 SCREW,M2.5*3(Ni-NL) 86.AHE02.001 SCREW,M2.5*6(NL) 86.AHE02.002 SCREW,M2.5*12(NL) 86.AHE02.003 SCREW,M2*2.2 86.AHE02.004 SCREW,M2*3(NL) 86.AHE02.005 SCREW,M2*5(Ni-NL) 86.AHE02.006 SCREW,M 2.5D 3.2L K 6D NI + 86.AHE02.007 SCREW,M M 2.0D 3L K 5D NI + 86.AHE02.008 SCREW,F 4# 5L K 4.5D ZK NL + CR3+ 86.AHE02.009 SCREW, M2.5 K 5.2X0.85 4 (NL) R00 86.AHE02.
