User Manual

13. 14.
ROUTINE CLEANING CONT.
Deep Cleaning the Espresso Filters
Make sure to deep clean your espresso filters every 90 days for optimal brewing
performance. Follow these disassembly instructions and rinse the pieces in a large
bowl of warm water. Once rinsed thoroughly, wipe dry and reassemble.
Emptying the Drip Tray
1. When the water level indicator rises above the drip tray cover, carefully
slide the drip tray out from the coffeemaker, remove the drip tray cover,
and discard the water.
2. Place the drip tray cover back on the drip tray and slide it into the
coffeemaker.
DESCALING
After continued use, your coffeemaker may develop a build-up of mineral
deposits, and therefore require occasional descaling. We recommend
descaling your coffeemaker every 4-6 months, although this period will
depend on the hardness of water and frequency of use.
IMPORTANT: If the descaling process is not completed or stopped part
way through any of the descaling steps, you will need to start the descaling
process again from the beginning.
Descaling: Coffeemaker
1. In an empty water tank, add 1 1/2 tablespoons of white vinegar and 4
cups of water. Allow the solution to mix thoroughly.
2. Place the water tank into position.
3. Insert the brew basket into the coffeemaker without coffee in it.
4. Place the coffee pot on the drip tray cover.
5. Turn ON the coffeemaker.
6. Turn the knob to the “brew” position.
7. Press the clean button. During the descaling process the clean indicator
light will be on.
NOTE: When the descaling process is complete, the clean indicator light
will turn off and the ready indicator light will illuminate.
8. When the clean indicator light turns off, discard the water in the coffee
pot.
9. Repeat steps 1-8 using clean water without vinegar.
10. Rinse the water tank, brew basket, brew basket lid, and coffee pot with
warm water and mild liquid soap.
TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
Brew size
options don’t
show up on
the display,
even though
the attachment
is in the
coffeemaker.
1. Attachment is placed
incorrectly in the
coffeemaker or isn’t fully
locked into place.
2. The knob was turned
directly from the “steam”
position to the “brew”
position without being on
the “standby” position until
the ready indicator light
turned solid.
1. Reinsert the attachment into the
coffeemaker until it locks in properly and
is in a horizontal position.
2. Turn the knob to the “standby” position
until the ready indicator light turns
solid.
Single Serve:
Coffeemaker
leaks when
brewing single
serve pods.
1. Too much force is applied to
the lid of the single serve
portafilter after the pod is
inserted.
2. The single serve portafilter
isn’t inserted properly.
3. Too much coffee was
poured into the permanent
single serve filter.
1. Press the coffee pod down into the
single serve portafilter. Then, place the
lid over the coffee pod and place into
the coffeemaker.
2. Remove the single serve portafilter
from the coffeemaker. Then, reinsert it
making sure it locks into place at a 90°
angle.
3. Pour out excess coffee from the
permanent single serve filter.
No steam is
generated.
1. The water tank is empty.
2. The coffeemaker is not
turned on.
3. The milk frothing wand is
blocked.
1. Add water to the water tank, then turn
the knob to the “standby” position and
press the brew now button. When the
ready indicator light turns solid, turn the
knob back to the “steam” position and
restart the steaming process.
2. Turn the coffeemaker ON and follow the
operating instructions.
3a. Perform the milk frothing wand clean
cycle.
3b. Turn off the coffeemaker, remove the
milk frothing wand cover and use a
needle or toothpick to unclog the nozzle
opening.
Milk is not
foamy after
frothing.
1. The milk is not cold enough.
2. The milk frothing wand is
submerged too deep into
the milk.
1. Chill the milk prior to steaming.
2. Submerge the milk frothing wand just
below the milk surface.
Espresso:
1. Coffee
does not
come
out when
brewing
espresso.
2. Coffee
comes out
too quickly
and/or is
too weak.
1a. The water tank is empty.
1b. Espresso grind is too ne.
1c. Espresso grinds were
tamped with too much
pressure.
1d. Too much espresso in the
filter.
1e. The filter is clogged and
needs to be cleaned.
1f. The coffeemaker is not
turned ON.
2a. Ground coffee is too coarse.
2b. Not enough coffee in the
lter.
1a. Add water to the water tank, then turn
the knob to the “standby” position and
press the brew now button. When the
ready indicator light turns solid, turn the
knob back to the “brew” position and
restart the brewing process.
1b. Grind coffee to espresso ground level of
neness.
1c. Tamp (press) the espresso grounds with
less pressure.
1d. Fill the filter with less coffee.
1e. Clean the filter.
1f. Turn the coffeemaker ON and follow the
operating instructions.
2a. Use ner ground coffee.
2b. Add more coffee.
STEP 1
Unlock
Push
Remove
Seal
Remove
Filter
Remove
Lift
STEP 2 STEP 3
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