Instruction manual

Page 35 Troubleshooting & Support
English
 Troubleshooting & Support
If you have a problem with this device, please check the troubleshooting guide below.
The player does not turn on.
 Ensure that the player is fully charged. Try charging the player overnight ( hours).
 Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try
again.
The buttons do not work.
 Reset the player (use a paper clip to gently press the Reset button on the rear of the player) and try
again.
I cannot transfer les to the player.
 Ensure that your computer is running a supported operating system.
 If using a USB extension cable, ensure that it is securely attached to the player and the PC, or try using
another USB cable.
 Ensure that the player’s memory capacity is not full.
There is no sound during playback.
 Check the volume level.