Instruction manual
Page 31 Troubleshooting & Support
Try playing the le on your computer. If the
sound quality is still poor, try downloading the
le again or re-encoding the le yourself.
Ensure that the bit rate of the le is not too low.
The higher the bit rate of the le, the better it
will sound. The minimum recommended bitrate
is kbps for MPs and kbps for WMAs.
Try lowering the volume of the player.
Ensure that the headphones are attached
securely to the player.
Ensure that the le is in a compatible format.
The le may be copy-protected and you no
longer have authorization to play this le. If you
feel this is in error, please contact the service
from which you downloaded the le.
Ensure that the correct menu language has
been set.
Reset the player (use a paper clip to gently press
the Reset button on the bottom of the player)
and try again.
Reset the player (use a paper clip to gently press
the Reset button on the bottom of the player)
and try again.