User`s guide

16
APPENDIX A — TROUBLESHOOTING
If the following information does not successfully solve your issue, please
visit the MPC Technical Support Site at http://support.buympc.com
.
If you do not have Internet access, you may also call MPC Technical Support
at [phone].
Table 3: Troubleshooting Monitor Issues
Issue Solution
The power indicator
LED is not lit.
• Press the monitor power button once to see
if the LED comes on.
• Verify that the power cord is plugged in firmly
and correctly.
The monitor is not
detected by the
system when it is
connected.
• Verify the PC system is Plug and Play
compatible.
• Verify the video card is Plug and Play
compatible.
• Check the DB-15 plug on the video cable for
bent pins.
The picture is fuzzy.
• Adjust the Contrast and Brightness controls.
• Initiate the automatic calibration function by
pressing the Auto button.
The picture bounces
or a wave pattern is
present in the picture.
• Initiate the automatic calibration function by
pressing the Auto button.
• Manually adjust the Clock and Focus
controls for better picture.
The monitor’s picture
is missing one of the
primary colors (red,
green, or blue).
• Inspect the monitor’s video cable and make
sure that none of the pins are bent.
The picture has color
defects (white does
not look white).
• Adjust the RGB color or select a color
temperature.