User guide

Moxi FAQ

Problem Cause and solution

Snow on the screen when

changing channels

If you use a DVI-D connection, several seconds of snow may be

visible when switching between channels with different video

resolutions, particularly on older HDTVs. To eliminate the snow, do

one of the following:

• In the HDTV Setup category, make sure that 480i is not checked.

This forces a 480i signal to be converted to 480p.

• In HDTV Setup, check only the highest resolution the TV supports.

While this eliminates the snow, it forces all video resolutions to be

upconverted to the selected resolution. If you prefer a different

result, change the resolution in the HDTV Setup category.

• Use a different video connection, such as Component. However,

this replaces the digital video connection with a high-quality analog

connection.

Remote does not work

Make sure you are using the Moxi remote and have fresh batteries in

it. Remove anything in front of the media center that may be blocking

the signal from the Moxi remote.