Troubleshooting guide

www.moxi.com Moxi Mate
© ARRIS Group, Inc. 2009. All rights reserved. Page 8 of 14 Moxi Mate
Return to the start of the document
Section 8: Problems with no audio
I have no audio. What do I need to do?
Refer to the table below to determine the type of audio connection to use to connect your TV to
the Moxi Mate. Note that all video connections other than HDMI require a separate audio
connection.
Video Output
Options
Audio Output Options
HDMI
None required
Component
S/PDIF (optical digital audio); RCA coax (electrical digital
audio) Red/white RCA (analog audio)
S-Video
S/PDIF (optical digital audio); RCA coax (electrical digital
audio) Red/white RCA (analog audio)
Composite
S/PDIF (optical digital audio); RCA coax (electrical digital
audio) Red/white RCA (analog audio)
Section 9: Problems with poor audio
I hear an echo on all channels. What can I do to stop it?
Moxi recommends using the TV's audio output or the Moxi system's audio output, but do not use
both simultaneously. Digital TVs have a noticeable delay in audio and video processing. If you use
both the TV speaker and the Moxi system outputs together, there is a noticeable echo.