User guide

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Moxi.com for additional details. If you contact Customer Support, they may guide you to the

information in Diagnostics to help resolve your questions.

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Parental Controls

Where does Moxi get the rating for a show broadcast on TV?

Moxi enforces ratings from both the Electronic Guide Data and broadcast streams. (Broadcast

streams sometimes contain Content Advisory Ratings.) The Content Advisory Ratings are applied

if Parental Controls are On and the rating is different than the Electronic Guide Data rating.

How do parental controls work with shows with an Electronic Program Guide Data

rating of “Not Rated (N/A)”?

Moxi interprets ―Not Rated‖ as a ―Mature audiences only‖ (MA) rating. ―Unrated‖ or a missing

rating is not restricted at all. Broadcast movies marked Not Rated are treated as the most

restrictive media—NC-17. Keep in mind that Content Advisory Ratings in the broadcast stream

are applied if Parental Controls are On and this rating is different than the Electronic Guide Data

rating.

How do parental controls work with shows that have both a TV rating and an

MPAA rating?

If a show carries both a TV rating and an MPAA rating, and the user has a TV rating lock set, the

show should lock according to the TV rating and ignore the MPAA rating.

If a program is locked on a networked Moxi HD DVR, will it automatically be locked

if streamed to a Mate or other Moxi HD DVR?

No, live and recorded content is restricted according to the Parental Controls settings on the Moxi

device receiving the streamed content.

If you want streamed content to have the same Parental Controls restrictions on all networked

Moxi devices, the same settings must be established using the Parental Controls feature on each

Moxi device.

How does the V-Chip feature on my TV work with Moxi?

When the V-Chip is activated on your TV and you tune to blocked content, the screen goes blank,

the audio is completely muted, and the Moxi Menu and Flip Bar are also unavailable. This is

because the V-Chip resides on and controls your TV. Moxi does not itself provide V-Chip

functionality.

Using the Moxi parental controls setting instead of the V-Chip is preferred, and will not interfere

with the Moxi Menu or Flip Bar.

TV Setup

I don’t see a difference in picture quality for programs recorded on HD channels

and those recorded on standard channels. What could be the reason?

If you have your Moxi Mate connected to an HD TV, live and recorded TV from HD channels

should look much better than content from standard definition channels. Make sure your HD-

compatible TV is attached to the Moxi Mate using HDMI or Component cables. Then go to TV

Setup in the Settings category and make sure you have checked the highest resolution your HD

TV supports.