User guide
www.moxi.com Moxi Mate
© ARRIS Group, Inc. 2009. All rights reserved. Page 10 of 19 Moxi Mate
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Moxi Menu Settings
Moxi Setup
Moxi Tips
Diagnostics
Parental Controls
TV Setup
Sound Effects
Secondary Audio
Moxi Setup
When would I use the “reset” option in Settings/Setup on the Moxi Menu?
If you change your account or buy or sell a used Moxi system (HD DVR or Mate), you need to
select the reset option in Settings. (Note: the reset button on the front panel restarts your Moxi
system—it does not perform the same function as the Reset option.) The Reset option removes
the device from the account it is currently registered to and also gives you the ability to remove
recorded shows (HD DVR) as well as other feature-specific information like Finetune radio custom
playlists and Flickr photo sets. After the device is removed from the current account, it can be
added to any Moxi account and activated. Please note that when the reset option is selected, all
content on that DVR will be deleted. Due to third party restrictions, the content on the DVR
cannot be transferred to another Moxi HD DVR or a different device.
After a Moxi system (HD DVR or Mate), is reset (using the “reset” option in
Settings/Setup), how do I get the product setup to run again?
After selecting to reset* the Moxi Mate, reboot the device in order to initiate Moxi setup.
*Please note that when the reset option is selected, the device is removed from the account it is
currently registered to and also gives you the ability to remove existing EPG information (HD
DVR) and recorded shows, as well as other feature-specific information like Finetune radio custom
playlists and Flickr photo sets. After the device is removed from the current account, it can be
added to any Moxi account and activated. Please note that when the reset option is selected, all
content on that DVR will be deleted.
Moxi Tips
How can I get tips about using Moxi Menu while I’m watching TV?
The Moxi Tips option in the Settings category offers tips for using your Moxi system and Moxi
Menu features.
Diagnostics
What kind of information can I get from Diagnostics?
Customer Info, Network Status, Service Status, and Hardware Status information that may be
helpful to determine if Moxi is functioning properly is available in Diagnostics, accessed thru the
Settings category in the Moxi menu. Refer to the Moxi Mate User Guide in the Support section of