User guide

www.moxi.com Moxi HD DVR

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How do I connect my Moxi system to my broadband connection using a wired data

connection?

The Moxi system needs a full-time broadband Internet connection in order to update your

software and program guide data, and to provide access to Moxi’s special features. Depending on

the Moxi features you plan to use, you can either attach a broadband Internet connection directly

to the Ethernet port on your Moxi device, or you can connect a network cable between the

Ethernet port on the rear of the Moxi system and your Home Network. (Home Network

connection required for multi-room features with multiple Moxi devices.) You can use Media link

without an Internet connection to access locally stored digital content such as photos, music and

video within the same Home Network as your Moxi device; however, access to internet based

video, such as Netflix and other Media Link features require an Internet connection.

How do I connect my Moxi system to my broadband connection using a Powerline

connector?

If you do not have an Ethernet connection close to your Moxi devices, you have the option of

using Powerline AV adapters. Powerline AV adapters will use your electrical wiring as a

transmission medium. Connect one adapter to your modem with an Ethernet cable, and plug it

into an outlet. Connect the other adapter to Moxi with a Ethernet cable, and plug it into an outlet.

Note: For Powerline AV adapters to work properly, make sure that both outlets are on the same

electrical circuit.

Note: Follow the manufacturer’s recommendations regarding limitations and requirements.

Create a new Moxi account

Why do I need a Moxi account?

You must have an active, properly configured Moxi account so that Moxi can provide the correct

program guide data and Moxi features on your TV.

How do I set up a Moxi account?

First, click on the Activate a Moxi link on www.moxi.com and enter your Moxi ID number,

respond to the security image and select Continue. Follow the directions to enter a user ID (e-

mail address), password and security question; click continue and confirm the login credentials;

complete the account information and name the device; select your cable provider and channel

lineup; and finally receive your Registration Key.

I already have an account for a Moxi device. Can I use it for a different Moxi

device?

Yes, you can register additional Moxi devices in your existing Moxi account by selecting Manage

Moxi Devices, and then Add a New Moxi. Answer all the questions for the new device.

I don’t know the name of my channel lineup. How can I pick the right one?

After selecting the name of your cable service provider, you may need to view the actual

channels and their numbers in the lineups to find the one that matches yours. This ensures you

receive the correct programming data.

What is a Registration Key?

After you successfully create your Moxi account and register your Moxi system, you will receive a

Registration Key by email, which must be entered during the Setup process on your TV screen.