User guide
www.moxi.com Moxi HD DVR
© ARRIS Group, Inc. 2009. All rights reserved. Page 5 of 27 Moxi HD DVR
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What is a Switched Digital Video (SDV) Tuning Adapter?
A Switched Digital Video Tuning Adapter allows retail devices using CableCARDs (like the card
used in your Moxi HD DVR) to tune to channels that your cable service provider is sending using
Switched Digital Video technology. The SDV Tuning Adapter is about the size of a current cable
box and is connected to your Moxi HD DVR.
Contact your cable service provider to find out if they have implemented SDV technology. If they
use SDV, request their SDV Tuning Adapter.* Refer to their instructions, this FAQ and to the Moxi
SDV Fact Sheet, accessed from the same web page as this document to connect the SDV Tuning
Adapter to your Moxi HD DVR. Be sure your CableCARD is installed before connecting the SDV
Tuning Adapter.
*If you have a three-tuner Moxi HD DVR, ask your Cable Service Provider whether their Switched
Digital Video Tuning Adapter supports three tuners.
Is an HDMI
®
cable included with my Moxi HD DVR?
Yes, the Moxi HD DVR does include an HDMI cable.
What can be connected to the USB ports?
If you need the analog tuner dongle, you can connect it via a USB port.
Can I access my cable company's video on demand and pay-per-view services
through the Moxi HD DVR?
Neither the Moxi Mate, nor the Moxi HD DVR can currently access digital cable services provided
by your cable service provider, such as video-on-demand, enhanced program guide, and pay-per-
view. To receive those services on a TV using the Moxi HD DVR or the Moxi Mate, attach a
separate cable company-provided set-top box. These features may be available in future versions
of Moxi products. For more information about accessing interactive digital cable services now,
please call your local cable operator.
Do I have to keep the Ethernet connected to use the Moxi system?
Yes. The Ethernet connection is used to update your program guide schedule every night. Access
to Internet services like Finetune™, Rhapsody
®
, and Flickr
®
require an Ethernet connection. Moxi
applications such as Web Scheduling, MoxiNet, and SuperTicker also require Internet access.
Media Link requires an Ethernet connection from a home router in order to provide a private IP
address to the Moxi HD DVR. Finally, an Ethernet connection is also used to download software
updates that keep your Moxi HD DVR running smoothly.
What is a Moxi ID and where do I find it?
An example of the Moxi ID is shown below. It is provided on the back panel of your Moxi system
and printed on the box in which it came. It is also provided on the Moxi Setup screen when the
device is powered on.
What’s the difference between the Moxi ID and the registration code?
The Moxi ID identifies your device. The registration code for a specific device is emailed to you
after completing account registration for that device at www.moxi.com.