User guide

www.moxi.com Moxi HD DVR

When you contact your cable service provider to obtain a Multi-Stream CableCARD, also ask if

they have implemented Switched Digital Video (SDV) on any of their channels. If they use SDV,

in addition to the Multi-Stream CableCARD, request a Switched Digital Video Tuning Adapter.

(Fees for the Switched Digital Video Tuning Adapter are determined by your Cable Service

Provider. Consult your Cable Service Provider to determine whether their Switched Digital Video

Tuning Adapter supports three tuners.)

Return to the start of the document

Does the Moxi HD DVR work with satellite programming or over the air (OTA)

transmissions?

No, the Moxi HD DVR is designed for cable and does not support satellite programming or OTA

transmissions.

What is a CableCARD?

A CableCARD decoder is a small card that allows a digital TV or set top box to receive digital cable

programming from a cable service provider. It is about the size of a thick credit card, and fits into

a special slot built into the back of the Moxi HD DVR.

To receive either two or three digital cable channels at the same time (depending on whether you

have a two-tuner, or three-tuner HD DVR), the Moxi HD DVR requires one (1) Multi-stream

CableCARD. Contact your cable service provider to request a CableCARD decoder. All major cable

companies are FCC-mandated to provide CableCARDs to their digital cable subscribers. Some

cable companies offer CableCARDs for free, and others charge a small monthly fee.

What is Switched Digital Video (SDV)?

Some cable service providers are implementing Switched Digital Video (SDV) technology, which

allows your cable service provider to manage the delivery of SDV channels to homes in your

neighborhood. If your cable provider uses SDV, call them to obtain an SDV Tuning Adapter*.

(Fees for the Switched Digital Video Tuning Adapter are determined by your Cable Service

Provider.)

Availability of SDV channels is dependent on the SDV policies set by your cable service provider.

If your cable service provider is unable to provide a requested SDV channel, your TV will display a

message advising that the channel is not available. If you experience problems tuning SDV

channels, please contact your cable service provider.

Once you tune to an SDV channel, your cable service provider can check-in with your TV to ask if

you are still watching the tuned SDV channel. If you are not watching the SDV channel, your

cable service provider may stop sending the programming to your TV in order to use the

bandwidth more efficiently. All SDV channels have timing windows defined by your cable service

provider. Whenever you tune to an SDV channel, the timer starts. If you are tuned to that SDV

channel when the timer ends, you’ll see a message, from your cable service provider on your TV,

asking whether you are still watching the SDV channel. If you respond that you are watching it,

there will be no change. If you do not respond, or if you respond that you are not watching, your

service provider may no longer provide the programming on that channel to your TV.