User guide

www.moxi.com Moxi HD DVR

Parental Controls

TV Setup

Channel List

Sound Effects

Secondary Audio

External Hard Drive

Grid Guide

Moxi Setup

When would I use the “reset” option in Settings/Moxi Setup on the Moxi Menu?

If you change your account or buy or sell a used Moxi system (HD DVR or Mate), you need to

select the reset option in Settings. (Note: the reset button on the front panel restarts your Moxi

system—it does not perform the same function as the Reset option.) The Reset option removes

the device from the account it is currently registered to and also gives you the ability to remove

recorded shows (HD DVR) as well as other feature-specific information like Finetune radio custom

playlists and Flickr photo sets. After the device is removed from the current account, it can be

added to any Moxi account and activated. Please note that when the reset option is selected, all

content on that DVR will be deleted. Due to third party restrictions, the content on the DVR

cannot be transferred to another Moxi HD DVR or a different device.

After a Moxi system (HD DVR or Mate), is reset (using the “reset” option in

Settings/Setup), how do I get the product setup to run again?

After selecting reset* in Settings/Moxi Setup, reboot the Moxi HD DVR in order to initiate Moxi

setup.

*Please note that when the reset option is selected, the device is removed from the account it is

currently registered to and also gives you the ability to remove existing EPG information (HD

DVR) and recorded shows, as well as other feature-specific information like Finetune radio custom

playlists and Flickr photo sets. After the device is removed from the current account, it can be

added to any Moxi account and activated. Please note that when the reset option is selected, all

content on that DVR will be deleted.

Moxi Tips

How can I get tips about using the Moxi Menu while I’m watching TV?

The Moxi Tips option in the Settings category offers several helpful tips on topics such as

searching for shows, managing recordings, and more.

Diagnostics

What kind of information can I get from Diagnostics?

Customer Info, Network Status, Service Status, and Hardware Status information that may be

helpful to determine if Moxi is functioning properly is available in Diagnostics, in the Settings

category in the Moxi menu. Refer to the Moxi HD DVR User Guide in the Support section of

Moxi.com for additional details. If you contact Customer Support, they may guide you to the

information in Diagnostics to help resolve your questions.