User guide

www.moxi.com Moxi HD DVR
© ARRIS Group, Inc. 2009. All rights reserved. Page 16 of 27 Moxi HD DVR
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What is temporary memory or buffer memory?
When you start watching a live TV show, the Moxi application creates a temporary recording of
the show so that you can replay part of it or record it. Temporary or buffer memory is erased
each time you change the channel. Temporary memory is not the same as permanent memory,
which is used for recorded shows.
The amount of available temporary memory space varies, but is never less than 30 minutes for
standard-definition shows and 10 minutes for high-definition.
How can I record an entire show if it has already started?
If you have been watching the show from the beginning, simply press rec and Moxi will record the
amount of time shown in the transport bar.
If you missed part of the beginning, you can schedule it to record the next time it airs by
selecting the see all times option from the program’s action menu.
Does overtime action, such as for a sporting event, automatically get recorded?
If a sporting event extends beyond the scheduled time shown in your program guide, the Moxi
application will not record it. To make sure you do not miss any overtime action, modify the stop
on time option in the recording options menu to stop late. For specific details, refer to your User
Guide.
How long does the Moxi application keep my recordings?
Generally, the Moxi application keeps your recordings until space is needed to record more
shows. Expired content (indicated by an exclamation mark on the program card) is deleted first.
By default, content expires after two days. However, you can save recorded shows longer by
modifying the Keep Until option in the recording options menu.
How do I know when the recording space on the HD DVR is full?
Check how much recording space there is left by selecting recording space in the Options card
in Recorded TV. You can also find the information using the Storage Info option in Settings.
The Moxi application automatically manages space by deleting expired shows so you don’t have
to. Unless you set too many shows to the keep until I delete option, your Moxi system will
never run out of space.
Will the Moxi application delete a recording before the expiration date?
When more space is needed to record a new show, and there are no shows that have passed
their expiration date, the Moxi application will ask you if it is ok to mark a recording for expiration
earlier than you expected. Recordings marked as keep until I delete are not affected by this
and will not expire or be deleted until you allow it.
Why do I sometimes see a message that the Moxi application needs to make room
for a recording?
The Moxi application calculates the space needed to both save your recorded shows, and reserve
space for scheduled recordings. The warning message gives you the option to delete shows
closest to their expiration date, or to cancel the request to schedule a new recording.
How can I make more space for recordings without adding an external hard drive?
You can make more space by deleting old recordings from the Recorded TV list and adjusting the
recording options. For example, set an episode limit and try to minimize recordings that are set to
keep until I delete.