User guide

www.moxi.com Moxi HD DVR
© ARRIS Group, Inc. 2009. All rights reserved. Page 14 of 27 Moxi HD DVR
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DVR
How many channels can I watch and record at the same time?
If you do not have an external analog tuner, the number of channels you can watch and/or record
at the same time depends on whether you have a two-tuner or three-tuner Moxi DVR. With a
two-tuner Moxi DVR, you can watch/record two digital channels at the same time; with a three-
tuner, you can watch/record three digital channels at the same. And you can watch any show that
is currently recording or previously recorded on any networked Moxi HD DVR.
If you also have an external analog tuner, that tuner can be used to watch and/or record an
analog channel.
How can I tell whether my Moxi HD DVR has two or three tuners?
In Settings, select Diagnostics and then Hardware Status. Look to see whether two or three
―in band tuners‖ are listed (1, 2, or1,2,3).
When I search for a show, why do the results include channels that aren’t
available to me?
Even if you don’t subscribe to a channel, you may want to keep an eye on what programs are
availableso you can decide if you want to add the channel to your package. Remember you can
use Parental controls to lock channels or content so that program titles won’t show up in a search
result. (Removing a channel from your channel filters using Channel List in Settings will not
remove the channel from the Search list.)
Will Moxi warn me that a tuner is needed for a scheduled recording?
When all digital tuners are in use and a recording is scheduled for a channel other than the ones
in use, the Moxi application will need to free one of the tuners to start the recording. You’ll see a
message giving you the option to cancel a recording or to allow the channel to change.
If you have multiple Moxi devices on your Home Network, a user viewing streamed TV may steal
a tuner from an HD DVR user (a courtesy notice appears on the DVR that loses the tuner). Tuner
conflict notes may be presented to either the TV connected to the Moxi HD DVR with the conflict,
or to the TV which is using the HD DVR’s tuner to stream live TV. The note allows the user
viewing the streamed TV to cancel a recording.
A conflict note will display for a connected external analog tuner if it is in use and a recording is
scheduled for a different analog channel. You will receive a message giving you the option to
cancel the recording or to allow the channel to change.
What do I do if I’m watching a live TV show that I want to finish, but the Moxi
application needs to change the channel for a scheduled recording?
Just press rec to record the show you are currently watching. If another scheduled recording
creates a conflict, a message will display and allow you to choose what to do.