Installation guide

Problem Report Form
Problem Report FormProblem Report Form
Problem Report Form
NPort
NPortNPort
NPort Server Pro
Server ProServer Pro
Server Pro
Customer name:
Company:
Tel: Fax:
E-mail: Date:
1. Moxa Product:  DE-308 (8 RS-232 ports)
 DE-303 (16 RS-232 ports)
2. Serial Number: ___________
3. Operation Mode:  Host Based Mode  Raw (TCP Server)
 Raw (TCP Client)  Raw (UDP)
4. NPort Pro Firmware Version: ________________
5. NPort Pro Manager Version: ________________
6. PC Host: Make _________ Model _________
7. CPU: Speed _____ MHz Make ______ Model ____
8. Ethernet Card :  ISA Card Make: __________
 PCI Card Make: __________
9. Your Installation Type:  Single Host  Multi Host  Custom
10. Problem Description: Please describe the symptoms as clearly as possible,
including any error messages you see. We may need to follow your
description to reproduce the symptoms, so please give a complete
description of the problem.