User`s manual

Problem Report Form
Smartio C168H/PCI
Customer name:
Company:
Tel: Fax:
E-mail: Date:
1. Moxa Product: o C168H/PCI Serial Number:___________
2. Moxa Driver version: ________________
3. Moxa hardware settings: PCI Slot number ________________________
4. Operating System: o DOS o Windows 95/98
o Windows NT 3.51 o Windows NT 4.0
o Others
5. PC Host: Make _________ Model _________
6. CPU: Speed _____MHz Make ______ Model ______
7. BIOS: Make __________________ Version _______
8. PCI IRQ Configuration in BIOS:
Slot no. 1 2 3 4
IRQ no
9. Problem Description: Please describe the symptom as clearly as possible,
including any error messages. We may need to follow your description
in order to reproduce the symptom.
o Board not found. o Board found, but cannot transfer data.
o Can transfer data, but data lost o Can transfer data, but data is garbled.
o Others: Please give a detailed error message description: