User`s manual

Problem Report Form
Intellio C320 Turbo
Customer name:
Company:
Tel: Fax:
Email: Date:
1. Moxa Product: □ C320 Turbo Serial Number:___________
2. Moxa Driver Version: ________________
3. Moxa hardware settings: Memory Bank Address: ________ IRQ: ________
4. Operating System: □ DOS □ Windows 95 □ Windows 98
□ Windows NT 3.51 □ Windows NT 4.0 □ Windows 3.1
□ SCO UNIX 3.2.4 □ SCO OpenServer Release 5 □ SCO XENIX
□ SVR4.2 UNIX □ (SCO) UnixWare ver _ □ QNX
□ OS/2 □ Linux 2._._ □ Solaris x86 □ Others
5. BIOS Shadow RAM enabled: □ C8000 □ CC000 □ D0000
□ D4000 □ D8000 □ DC000
6. Memory management software under DOS or Win95/98 CONFIG.SYS :
□ EMM386 □ None
Syntax:
7. PC Host: Make _________ Model _________
8. CPU: Speed _____MHz Make ______ Model ____
9. SCSI Card : □ None □ Yes, memory bank address __________ IRQ ____
10. Problem Description: Please describe the symptom as clear as possible including the error message you
see. We may have to follow your description to reproduce the symptom.
□ Board not found. □ Board found, but can't transfer data.
□ Can transfer data, but lose data. □ Can transfer data but with garbled data.
□ Others. Detailed error message description is recommended: