User`s manual

6-4 Intellio C320Turbo User's Manual
Hardware Causes and Solutions:
If the error message persists after check, return the unit for repair.
As “E0”, “E1” or “A1” occurs, usually you have to turn off and on the CPU
Module. If problem persists, the CPU Module might be defective.
As “E2” occurs, turn off the CPU Module, firmly connect the UART Modules,
and turn the power back on.
As “E4” occurs, usually you have to turn off the CPU/Basic Module, then turn
on at least time interval 3 seconds. Or check if the total number of ports (or
modules) is correct or not.
As “E5” occurs, it may indicates that the cables between modules should be
fastened carefully.
As “A2” occurs, check the link between CPU Module and Control Board is
fastened carefully.
As “10”, “20”, “30” or “40” occurs, make sure the connection between modules is
proper.
5. Upon system startup or driver initialization, the following message appears:
“Number of ports mismatch”.
Hardware Causes and Solutions:
The total number of ports installed is less than that of configured.
a. Shut off the system and check all modules and their connections. Make sure that
all the module(s) is(are) fastened properly.
b. Run the board configuration program to check the board configuration. For
Intellio C320Turbo, connect the CPU/Basic Module with proper number of
UART/Extensive Module(s) as configured in configuration program.
c. If all the possible methods fail, one of the module(s) might be defective. Please
check the module(s) ONE AT A TIME in the system to find out the defective one.
It is also recommended to check it under DOS with utility “SETUP” to verify the
hardware conditions.