User`s manual

Problem Report Form
Industio CP-114 Series
Customer name:
Company:
Tel: Fax:
Email: Date:
1. Moxa Product: CP-114 Series Model : oCP-114 oCP-114I oCP-114S oCP-114IS
Serial Number: ________________
2. Moxa Driver Version: ________________
3. Moxa Hardware Settings: PCI slot number ________________________
4. Operating System: o Windows 95 o Windows 98
o Windows NT 3.51 o Windows NT 4.0
o DOS o Others
5. PC Host: Make _________ Model _________
6. CPU: Speed _____MHz Make ______ Model ______
7. BIOS: Make __________________ Version _______
8. PCI IRQ Configuration in BIOS:
PORT 1 2 3 4
I/O
IRQ
Interface
(RS-232/422/485)
RS-485 Data Mode
(ADDC/RTS)
9. Problem Description: Please describes the problem as clearly as possible, including the error message you see. We
may have to follow your description to reproduce the problem.
o Board not found. o Board found, but can’t transfer data.
o Can transfer data, but lose data. o Can transfer data, but with garbled data.
o Others. Detailed error message description is recommended: