Installation guide

Problem Report Form
Problem Report FormProblem Report Form
Problem Report Form
NPort
NPortNPort
NPort Server Lite
Server LiteServer Lite
Server Lite
Customer name:
Company:
Tel: Fax :
E-mail: Date:
1. Moxa Product:
 DE-301 (1 RS-232 port)  DE-331 (1 RS-422/485 port)
 DE-302 (2 RS-232 ports)  DE-332 (2 RS-422/485 ports)
 DE-304 (4 RS-232 ports)  DE-334 (4 RS-422/485 ports)
2. Interface:  RS-232  RS-422  RS-485 (ADDC)  RS-485 (by RTS)
3. Operation Mode:
 Host Based Mode  TCP Server  TCP Client
 UDP Server/Client  Pair Connection (DE-301/331)
4. Serial Number: ___________
5. NPort Lite Firmware Version: ________________
6. NPort Lite Manager Version: ________________
7. PC Host: Make _________ Model _________
8. CPU: Speed _____ MHz Make ______ Model ____
9. Ethernet Card:  ISA Card Make:
 PCI Card Make:
10. Your Installation Type:  Single Host  Custom
11. Problem Description: Please describe the symptoms as clearly as possible,
including any error messages you see, since we may need to follow your
description to reproduce the symptoms.