Network Adapter User's Manual

Troubleshooting
Smartio C104H/PCI Series User’s Manual 6-3
4. Windows NT system panic (blue screen).
The possible reason is an IRQ or I/O address conflict with other ISA Bus
adapters, like LAN and SCSI boards, or the system BIOS. Please refer to the
corresponding problem in the previous section “General Troubleshooting”
for solutions.
Windows 95/98
This section is specific for troubleshooting under Windows 95/98. For general
problems and solutions, please see the previous section, “General
Troubleshooting”.
1. The system fails to find the SSmmaarrttiioo C104H/PCI Series board!
- The board(s) is(are) not plugged properly.
- The slot with boards plugging in is defective, please try another slot until you
find a good one.
- The board might be defective.
2. After the system reboots, the error message “C104/PCI Series (BusNo=x,
DevNo=x, Port1=COMx) interrupt number is invalid!” appears.
This indicates that the MOXA board is found, but the IRQ is conflicting with
other adapter. Make sure MOXA board’s IRQ is not conflicting with other
adapter’s. Check the PCI BIOS IRQ settings and select an available IRQ for
MOXA boards.