User`s manual

Problem Report Form
Smartio C104 PCI Series
Customer name:
Company:
Tel: Fax:
Email: Date:
1. Moxa Product: C104 PCI Series Serial Number: ________________
2. Moxa Driver Version: ________________
3. Moxa Hardware Settings: PCI slot number ________________________
4. Operating System: o Windows 95 o Windows 98
o Windows NT 3.51 o Windows NT 4.0
o Others
5. PC Host: Make _________ Model _________
6. CPU: Speed _____MHz Make ______ Model ______
7. BIOS: Make __________________ Version _______
8. PCI IRQ Configuration in BIOS:
Slot no. 1 2 3 4
IRQ no
9. Problem Description: Please describes the problem as clearly as possible, including the error
message you see. We may have to follow your description to reproduce the problem.
o Board not found. o Board found, but can’t transfer data.
o Can transfer data, but lose data. o Can transfer data, but with garbled data.
o Others. Detailed error message description is recommended: