User Manual X7968r Broadband Wireless Gateway ADSL2+ Bridge/Router with integrated 802.11b/g WLAN AP and 4-port Fast Ethernet switch Issue 1.0 16th Jan.
Table of Contents 1 Introduction................................................................................................. 1 Features ................................................................................................................................1 Device Requirements ...........................................................................................................2 Using this Document............................................................................................
X7968r User’s Guide Quick Setup.........................................................................................................................19 Configuring ATM PVC ................................................................................................................. 20 Configuring the Connection Type................................................................................................ 20 Configuring the WAN IP Settings if PPP over ATM (PPPoA) or PPP over Ethernet (PPPoE)..
X7968r User’s Guide Classifier ...................................................................................................................................... 51 QoS Setting.................................................................................................................................. 52 UPnP ...................................................................................................................................53 9 Port Statistics......................................
X7968r User’s Guide Network classes........................................................................................................................... 72 Subnet masks .....................................................................................................................73 13 Appendix D - Troubleshooting................................................................ 74 Troubleshooting Suggestions.......................................................................................
X7968r User’s Guide 1 Introduction Congratulations on becoming the owner of the X7968r, ADSL router. You will now be able to access the Internet using your high-speed DSL connection. This User Guide will show you how to connect your X7968r DSL Modem, and how to customize its configuration to get the most out of your new product. The following specific model is covered by this user manual: X7968r : ADSL2+, WLAN 802.11b/g AP and 4 port switch.
X7968r User’s Guide Device Requirements In order to use the X7968r, you must have the following: DSL service up and running on your telephone line Instructions from your ISP on what type of Internet access you will be using, and the addresses needed to set up access One or more computers, each containing an Ethernet card (10Base-T/100Base-T network interface card (NIC)).
X7968r User’s Guide 2 Getting to know the device Parts Check In addition to this document, your package should arrive containing the following: The device (X7968r) Ethernet cable Standard phone/DSL line cable Power adapter User Manual CD X7968r ADSL device unit RJ-45 Cable RJ-11 Cable Power adapter User’s Manual CD Figure 1: DSL Modem Package Contents 3
X7968r User’s Guide X7968r Front Panel The front panel contains lights called Light Emitting Diodes (LEDs) that indicate the status of the unit.
X7968r User’s Guide X7968r Rear Panel The X7968r rear panel contains the ports for the unit's data and power connections. Figure 3: Rear Panel Connections Label Function ON/OFF switch 12V-1A Connects to the supplied power adapter 1X ~ 4X Ethernet Connects the device via Ethernet to your devices in LAN Press and hold this button for 1 second to enable Wireless AP function or disable it RESET A reset button to reset the device or reset to default settings. Press and hold for 5 seconds.
X7968r User’s Guide 3 Connecting your device This chapter provides basic instructions for connecting the device to a computer or LAN and to the Internet. In addition to configuring the device, you need to configure the Internet properties of your computer(s). For more details, see the following sections in Appendix A: Configuring Ethernet PCs section Configuring Wireless PCs section This chapter assumes that you have already established a DSL service with your Internet service provider (ISP).
X7968r User’s Guide Step 1. Connect the DSL cable and optional telephone line Connect one end of the provided phone cable to the port labeled DSL on the rear panel of the device. Connect the other end to ADSL spliter. Step 2. Connect the Ethernet cable Connect up to four single Ethernet computers or to a HUB/Switch directly to the device via Ethernet cable(s). Note that the cables do not need to be crossover cables. Step 3.
X7968r User’s Guide 4 Getting Start with the Web pages The DSL Modem includes a series of Web pages that provide an interface to the software installed on the device. It enables you to configure the device settings to meet the needs of your network. You can access it through a web browser on a PC connected to the device. Accessing the Web pages To access the web pages, you need the following: A laptop or PC connected to the LAN or WLAN port on the device. A web browser installed on the PC.
X7968r User’s Guide The Menu comprises: Home (My DSL Modem): provides overview and troubleshooting of the system. It includes the sub menus Overview and Troubleshooting. By default, the page Overview is displayed after the login. Configuration: provides information about the current configuration of various system features with options to change the configuration. It includes the sub menus Quick Setup, Wireless Network, Internet Connection, Local Network, DHCP Server, VLAN Config and Port-PVC.
X7968r User’s Guide Port Statistics: Let you view the values of port parameters (DSL, Wireless, Raw_ethernet, and Ethernet). Admin: provides the administration utilities such as firmware upgrade, backup & restore, reboot, remote access, change password and Time Zone. Commonly used buttons The following buttons are used throughout the web pages: Button Function You may need to configure the default settings on more than one Web page.
X7968r User’s Guide This does not perform an action – you will also be required to click on a button, menu entry or link in order to proceed. Help information To view the help, click the desired menu or submenu. The related help information appears in the right pane. Testing your Setup Once you have connected your hardware and configured your PCs, any computer on your LAN should be able to use the device’s DSL connection to access the Internet.
X7968r User’s Guide Default device settings In addition to handling the DSL connection to your ISP, the DSL Modem can provide a variety of services to your network. The device is preconfigured with default settings for use with a typical home or small office network. The table below lists some of the most important default settings; these and other features are described fully in the subsequent chapters.
X7968r User’s Guide 5 Home The Home web page menu includes the following submenus: Overview Trouble Shooting Overview Page The overview of the device contains most of the basic information like System Information (equipment vendor, model number, chipset part number, chipset version number), Internet Information (ADSL port, downstream rate, upstream rate, default Gateway, Primary DNS Server, Secondary DNS server), Wireless Setting Information (Status, SSID, Channel, Security), LAN Port information (MAC ad
X7968r User’s Guide Advanced Overview Figure 7: Overview – Advanced The Advanced information of the device includes the following: System Information – In addition to the information displayed as under Basic, it also displays the DSL Firmware Version and Wireless Version.
X7968r User’s Guide Wireless Settings - displays the wireless settings for the modem. LAN Port – displays the same information as displayed under Basic. Status – displays the status of Routing, DHCP, ARP, Wireless Connection, and Traffic.
X7968r User’s Guide Status – Routing Table This web page shows the routing table of the device which shows the packet flow when the device receives incoming packets from WAN port and LAN port. Figure 8: Routing Table Status – DHCP Table This web page shows all the PCs who request an IP address from the device. Those messages show in the web page, MAC address of PC, assigned IP address, Lease Time and the host name of PC.
X7968r User’s Guide Status – ARP Table This web page shows the relationship between MAC address and IP address where the device learns from the data traffic. Besides, it also records the interface where the device learns this information. Figure 11: ARP Table Status – Traffic Statistics This web page shows traffic statistics of TX&RX both directions including wireless port, four Ethernet ports, HPNA port and WAN ports.
X7968r User’s Guide Trouble Shooting This page provides you an option to troubleshoot (ping websites and run diagnostic tests) in case of some error. Figure 13: Trouble Shooting Select the type of internet connection from Select Internet Connection drop down menu. The internet connections currently valid for your device are displayed in the drop down list. For example pppoa, pppoe, or Rfc1483Up.
X7968r User’s Guide 6 Configuration The Configuration web page menu comprises: Quick Setup Wireless Network Internet Connection Local Network (LAN) DHCP Server VLAN Config Port-PVC Quick Setup The Quick Setup page available under Configuration menu option is required to setup your device if it is not yet connected to internet.
X7968r User’s Guide The information displayed on this page and the pages that follow are explained in detail in the following sub sections. Configuring ATM PVC To configure ATM PVC: Enter the PVC Name such as the name of ISP Configure the ATM PVC by entering the VPI and VCI values provided by the ISP. Click Next.
X7968r User’s Guide To configure the WAN IP settings: Select/Unselect to enable or disable the Access Configurator option. In case, you enable the access configurator, enter the value in Access Concentrator. Select one of the following options: z Obtain an IP address automatically. z Use the following IP address: specify the WAN IP Address. Click to Enable NAT. Click to Add Default Route Click Next.
X7968r User’s Guide Configure LAN side settings Figure 19: Configuring LAN To configure LAN: Enter the primary IP address. For example, enter 192.168.1.1 Enter the subnet mask. For example, enter 255.255.255.0 You have the option to set up the secondary IP address. Enter the IP address and subnet mask in Secondary IP Address and Subnet Mask respectively. Enter the value of MTU. The default value is 1500. Select on one of the option: DHCP Server Enable or DHCP Server Disable.
X7968r User’s Guide The following page opens to confirm the settings: Figure 20: Configuring LAN - Confirm Settings A summary of the WAN and LAN configuration is displayed. Click Apply to make the changes else click Cancel to discard the changes. Configuring the WAN IP Settings if RFC1483 (Routed) Figure 21: Configuring WAN IP Settings To Configure WAN IP settings, z z select one of the following options: Obtain an IP address automatically.
X7968r User’s Guide Check to enable Add Default Route. It means this PVC is the path of default route. Click Next. The same procedure as configuring PPPoA or PPPoE, the configuring the LAN site settings and confirming setting pages will be shown, please follow up above descriptions to finish the settings. Configuring the WAN IP Settings if Bridging In this mode, the device is a bridge and passes all raw data traffic between WAN and LAN ports. There is no need for any settings.
X7968r User’s Guide Wireless Network This page allows you to setup the wireless connection. The following are the types of settings allowed: Basic Settings Advanced Settings WDS Settings MAC Address Filter Registrar Basic Settings Figure 22: Wireless Network – Basic Settings Global Setting Select the wireless profile: 802.11b/g, 11b only, 11g only, or mixed_long.
X7968r User’s Guide Enable/Disable the Wireless network. Select Country where you are located. Select the wireless communication channel by AUTO or MANUAL. If manual selection, enter the channel you wish the wireless network to use. Show up the current Wireless Provisioning Service (WPS) status and Pin Enable/Disable the WPS feature. The WPS feature enables discovery of and connection to the wireless network. It makes wireless client to connect wireless AP simple.
X7968r User’s Guide Advanced Settings Figure 23: Wireless Network – Advanced Settings Global Setting In addition to the settings provided under basic settings, you can specify Fragmentation Threshold, RTS Threshold, NitroXM PiggyBack and WMM. Security Settings The advanced security settings are same as provided under the basic settings.
X7968r User’s Guide WDS Settings WDS stands for Wireless Distribution System. It enables the access points (AP) to be connected on wireless in the same channel to extend the coverage. You can either remove an existing WDS functionality. To remove a WDS link to an AP, reset the MAC address associated with the required port to 00:00:00:00:00:00 from web page.
X7968r User’s Guide MAC Filtering Figure 25: MAC Filtering Configuration You can specify which wireless PCs can connect or can not connect to your device. To setup the MAC filtering feature: Select the MAC Auth method from Disable (MAC filtering feature is disabled), White List (allow those PCs to connect) or Black List (deny those PCs to connect). Enter the MAC address and click Apply. You can also delete the existing MAC address by clicking the Delete.
X7968r User’s Guide Internet Connection Page You can configure your internet connection from this page. This page displays the details of existing internet connection, if any. You can perform the following functions from this page: Configure internet connection Configure ADSL Specify MAC Spoofing Figure 27: Internet Connection Configuration Connections To configure the internet connection: Click Add. Follow the steps described under Quick Setup section to setup the internet connection.
X7968r User’s Guide ADSL Configuration In this web page, you can configure the basic ADSL parameters like enable/disable ADSL port, ADSL mode and some specific values. Figure 28: ADSL Configuration To configure ADSL: Check the desired line modes, AnnexA, T1413A, A2Plus (ADSL2+), A2 (ADSL2), M2Plus (ADSL2+ AnnexM), M2 (ADSL2 AnnexM). Click Apply to save the settings. Click Start to take effect the settings Click Defaults to restore factory default settings.
X7968r User’s Guide MAC Spoofing Figure 29: MAC Spoofing MAC spoofing lets the MyDslModem identify itself as another computer or device. You may need to use this depending on your Internet Service Provider. To specify MAC Spoofing: Select either Disabled - MAC Spoofing is not used or Enabled - MAC Spoofing will be used with a MAC address you provide. MAC Spoofing Setup/Confirm page opens based on the option you selected earlier. Specify the MAC address in case you enabled the MAC Spoofing.
X7968r User’s Guide Local Network (LAN) Page This page allows you to setup the Local Network (LAN) connection. The following are the types of settings allowed: IP Address DNS Client DNS Relay DNS LAN Host Click on Local Network under Configuration from the left-hand side pane.
X7968r User’s Guide DNS Client To specify DNS Client: Configure the DNS client by specifying the IP address of DNS server. Click Add. Figure 32: DNS Client DNS Relay Figure 33: DNS Relay To add the fixed DNS Relay servers for getting the IP address from domain name: Enter the IP address of DNS Relay server.
X7968r User’s Guide DNS Local Host Figure 34: DNS Local Host Existing local host name and IP address will be shown in this page, you can refresh the details by clicking Refresh. To create a new DNS Hostname: Click Create a New DNS Hostname entry manually. DNS Table page opens: Enter the Host Name and IP Address. Click Apply.
X7968r User’s Guide DHCP server Page This page allows you to setup the DHCP server. The following are the types of settings allowed: Global Settings Server Settings Global Settings Figure 36: DHCP Server Configuration – Global Settings To configure the DHCP Server: Global Settings: Enable/disable the DHCP server by clicking Enabled/Disabled. The current status of the DHCP sever is changed accordingly. Specify the IP Interface by selecting it from the drop down list and clicking Add.
X7968r User’s Guide Server Settings This page allows you to create DHCP server subnets and DHCP server fixed host IP/MAC mappings. Figure 37: DHCP server Configuration – Server Settings You may click the Add Subnet to open below page. Enter the Subnet value, Subnet mask, Maximum lease time, and Default lease time. By default, the maximum and default lease time are specified as 86400 and 43200 seconds respectively.
X7968r User’s Guide Figure 38: DHCP Server Configuration – Server Subnet Settings You may click the Add Fixed Host to open below page to specify a dedicated IP address for a specified PC (MAC address). Please make sure this IP is in the service range and does not clash an IP address already presented in a dynamic address range.
X7968r User’s Guide VLAN Configuration To set the VLAN groups among LAN1, 2, 3, 4 , wireless and wireless1 interfaces, you could group the any port of LAN ports (1 to 4) and then bridge it to other interface group or route it to ADSL WAN port. Figure 40: VLAN Configuration – VLAN setting To click the Edit to modify the information of VLAN group and click the Delete to delete this entry. Figure 41: VLAN Configuration – Edit VLAN setting Click the “Add VLAN Group Attach Bridge” to bridge VLAN groups.
X7968r User’s Guide Click the “Add VLAN Group Attach Route” to route the VLAN group (LAN port) to ADSL WAN port. Figure 43: VLAN Configuration – Add VLAN setting - 2 Port - PVC Page To setup the relationship among those VLAN groups and bridge interfaces, click the selection list to select the VLAN to establish a link between them. Figure 44: Port-PVC Configuration Select the VLAN group and click OK to submit your configuration.
X7968r User’s Guide 7 Security The Security web page menu includes the following submenus: IP Filtering Domain Filtering Port Forwarding Virtual Server MAC Filtering IP Filtering Figure 45: IP Filtering Configuration IP Filter Settings To specify the IP filter settings: Enable/disable the IP filter by selecting Enabled/Disabled. Click Apply.
X7968r User’s Guide Port Filters Edit or delete the port filters by clicking Edit or Delete. Please refer below page for details. IP Filters Add or edit the IP filter by Clicking Add or Edit. Please refer below page for details. Figure 46: IP Filtering Settings Global settings: Enter the name of filter rule in Filter Rule Name. Select the filter policy from the Select Policy drop down list. z The ext-int means the path is between the WAN port and LAN ports including WLAN port.
X7968r User’s Guide Domain Filtering Figure 47: Domain Filtering Configuration To specify domain filter settings: Specify the rule action as Allow or Deny and click Apply. Enter the filter details such as Filter Name, Policy Name (refer the description in IP Filtering), Domain Filter (enter the domain name that you want to allow or deny user to surf it), Start Time (hh:mm:ss), End Time (hh:mm:ss). Click Add.
X7968r User’s Guide Port Forwarding Configuration Port forwarding enables you to run a server on your local network that can be accessed from the Internet. You need to set up port forwarding to tell the device on which computer the server is held. When port forwarding is enabled, your router (the device) routes all the inbound traffic on a particular port to the chosen computer on your network. Figure 48: Port Forwarding Configuration To configure port forwarding: Click Add.
X7968r User’s Guide Specify the rules by specifying the information such as Protocol/Type, External Packet (Port Start, Port End), and Forward to Internal Host (Port Start, Port End). Click Apply. Virtual Server A DMZ (DeMilitarized Zone) host is a computer on your network that can be accessed from the Internet regardless of NAT, port forwarding and IP filter settings. A DMZ is often used to host Web servers, FTP servers etc that need to be accessible from the Internet.
X7968r User’s Guide MAC Filtering Figure 51: MAC Filtering Configuration You can specify which wireless PCs can connect or can not connect to your device. To setup the MAC filtering feature: Select the MAC Auth method from Disable (MAC filtering feature is disabled), White List (allow those PCs to connect) or Black List (deny those PCs to connect). Enter the MAC address and click Apply. You can also delete the existing MAC address by clicking the Delete.
X7968r User’s Guide 8 Services The Services web page menu includes the following submenus: IGMP Proxy IP Routing Dynamic DNS Qualify of Service UPnP IGMP Proxy Configure this proxy to run a server on your local network that can be accessed from the Internet. See Help for more information. Figure 52: IGMP Proxy Configuration To enable IGMP proxy: Select the Forward All to enable IGMP proxy in all interfaces.
X7968r User’s Guide Under static routing web page, click the ADD button to add the static routing table.
X7968r User’s Guide Figure 56: Dynamic IP Routing Configuration To enable the dynamic routing: Select the Interface where to share and exchange the routing table. Click Edit. Select the RIP Version as 1, 2 or both. Select the Operation Mode as Active, Passive, or Send Only. Select Enabled. Click Apply. Dynamic DNS The Dynamic DNS feature allows you to bind the dynamic assigned WAN IP address into a specified domain name.
X7968r User’s Guide To configure the Dynamic DNS: Enable or Disable this Dynamic DNS service. Click to select the Dynamic Service Provider. Click to select the Internet Connection (WAN port). Enter the registered User Name and Password or Email and Key according to the requirement of Dynamic Service Provider.
X7968r User’s Guide Quality of Service You can configure the priority of packets through this web page. By default the Classifier details are displayed. Classifier Figure 58: Quality of Service Click Add Profile to create the packet classifier.
X7968r User’s Guide Quality of Service, global settings: Enter the profile name and rule name for this classifier (rule) Generic Classification: These values try to match all bytes in the packet starting at a valid offset from the Ethernet header. The valid values for Offset are 0 1500. The Mask and Values must be hexadecimal values ranging from 0x000000000000 to 0xffffffffffff. All the incoming packets will be matched against the configured values of offset, mask and values.
X7968r User’s Guide UPnP This page provides you to enable UPnP to help support applications that would not otherwise work behind the device. Both UPnP Internet Gateway Device and NAT Traversal are supported. Figure 61: UPnP Configuration To enable or disable the UPnP service: Select/unselect Enable UPnP to enable/disable the UPnP service Click Apply.
X7968r User’s Guide 9 Port Statistics The Port Statistic web page menu comprises: DSL (A1) Wireless Raw-Ethernet Ethernet DSL (A1) This web page shows the ADSL status in details. If you are interesting in the parameters, please contact technical support to get the description. You can view two types of values for DSL(A1) port statistics.
X7968r User’s Guide Advanced: Figure 63: View Advanced DSL Port Parameters 55
X7968r User’s Guide Wireless This web page shows the Wireless status in details. If you are interesting in the parameters, please contact technical support to get the description. You can view two types of values for wireless port statistics.
X7968r User’s Guide Advanced: Figure 65: View Advanced Wireless Port Parameters 57
X7968r User’s Guide Raw-Ethernet This web page shows the raw Ethernet status in details. If you are interesting in the parameters, please contact technical support to get the description. You can view two types of values for raw Ethernet port statistics.
X7968r User’s Guide Ethernet This web page shows the Ethernet status in details. If you are interesting in the parameters, please contact technical support to get the description. You can view two types of values for Ethernet port statistics.
X7968r User’s Guide 10 Admin The System web page menu comprises: Firmware Upgrade Backup & Restore Reboot Remote Access Change Password Time Zone Firmware Upgrade This page displays the current version of the firmware and lets you upgrade to the latest version. Figure 70: Upgrading Firmware To upgrade the firmware, you have two options: Automatically check for the updates – Click Check for Updates button to pick up the latest updates.
X7968r User’s Guide Backup & Restore This web page allows you to restart your device or reset all settings to factory default settings. Figure 71: Backup & Restore Configuration Backup Configuration To save the backup configuration file: Click Backup. Please be noted that only configuration saved to flash will be backed up. A message window opens prompting you to save the file: Click Save. Specify the path where the file is to be saved and click Save.
X7968r User’s Guide Do not restart your router during configuration restore process. WARNING A message appears indicating the status of restoration: Click restart to save new configuration. Reboot This submenu lets you reboot the modem. You can reboot form the following configurations: Last Configuration Factory Configuration Figure 72: Reboot the Device To reboot the modem: Select Reboot From as Last or Factory. Click Reboot.
X7968r User’s Guide Figure 73: Reboot Status A page displaying the overview of device information opens. Remote Access This submenu provides you remote access to a router. This may help the IT support staff to configure the router remotely. Figure 74: Remote Access Configuration To enable the remote access: Specify the method by which you wish to access the router remotely by selecting it.
X7968r User’s Guide Change Password This web page lets you change the user name and password. Figure 75: Administration Password Configuration To change the password: Select the user name in User name. Enter the New Password Confirm the password by retyping it in Confirm New password. Click Apply. A window opens prompting you re-login with your new username or password: Click OK.
X7968r User’s Guide Time Zone This submenu lets you configure the SNTP client and server settings. By default, SNTP Client Configuration page opens when you click this submenu. SNTP Client SNTP Server SNTP Client: Figure 76: SNTP Client Configuration To configure the SNTP client: Select Set the Clock Manually and specify the time in System Clock in YYYY:MM:DD:HH:MM:SS format.
X7968r User’s Guide SNTP Server: Figure 77: SNTP Server Configuration To configure the SNTP client: Select one of the options: Host Name or IP Address. Enter the required information and click Add You could click the Delete icon to remove the SNTP entry from the existing list.
X7968r User’s Guide 11 Appendix A - Configuring the Internet Settings This appendix provides instructions for configuring the Internet settings on your computers to work with the device. Configuring Ethernet PCs Before you begin By default, the device automatically assigns the required Internet settings to your PCs. You need to configure the PCs to accept this information when it is assigned.
X7968r User’s Guide In the LAN or High-Speed Internet window, right-click on the icon corresponding to your network interface card (NIC) and select Properties. (Often, this icon is labeled Local Area Connection). The Local Area Connection dialog box is displayed with a list of currently installed network items. Ensure that the check box to the left of the item labeled Internet Protocol TCP/IP is checked and click Properties.
X7968r User’s Guide Select Microsoft in the Manufacturers box. Select Internet Protocol (TCP/IP) in the Network Protocols list, and then click OK. You may be prompted to install files from your Windows Me installation CD or other media. Follow the instructions to install the files. If prompted, click OK to restart your computer with the new settings. Next, configure the PCs to accept IP information assigned by the device. In the Control Panel, double-click the Network and Dial-up Connections icon.
X7968r User’s Guide Windows NT 4.0 workstations First, check for the IP protocol and, if necessary, install it: In the Windows NT task bar, click the Start button, point to Settings, and then click Control Panel. In the Control Panel window, double click the Network icon. In the Network dialog box, click the Protocols tab. The Protocols tab displays a list of currently installed network protocols. If the list includes TCP/IP, then the protocol has already been enabled.
X7968r User’s Guide Configuring Wireless PCs You need to configure the operating system installed on your Wireless PCs using the same procedure described for Configuring Ethernet PCs section. Positioning the wireless PCs The wireless network cards used determine the maximum distance between your wireless PCs and your device. Guidelines on positioning the hardware components of your wireless network should be provided by your network card provider.
X7968r User’s Guide 12 Appendix C - IP Addresses, Network Masks, and Subnets IP Addresses This section refers only to IP addresses for IPv4 (version 4 of the Internet Protocol). IPv6 addresses are not covered. Note This section assumes basic knowledge of binary numbers, bits, and bytes. IP addresses, the Internet's version of telephone numbers, are used to identify individual nodes (computers or devices) on the Internet.
X7968r User’s Guide Class C networks are the smallest, only able to hold 254 hosts at most, but the total possible number of class C networks exceeds 2 million (2,097,152 to be exact). LANs connected to the Internet are usually class C networks.
X7968r User’s Guide 13 Appendix D - Troubleshooting This appendix suggests solutions for problems you may encounter in installing or using the device, and provides instructions for using several IP utilities to diagnose problems. Contact Customer Support if these suggestions do not resolve the problem. Troubleshooting Suggestions Problem Troubleshooting Suggestion LEDs Power LED does not illuminate after product is turned on. PPP LED does not illuminate after phone cable is attached.
X7968r User’s Guide Problem Troubleshooting Suggestion I forgot/lost my user ID or password. If you have not changed the password from the default, try using “admin” as both the user ID and password. Otherwise, you can reset the device to the default configuration by pressing the Reset Default button on the rear panel of the device for 5 seconds. Then, type the default User ID and password shown above.
X7968r User’s Guide Diagnosing Problem using IP Utilities Ping Ping is a command you can use to check whether your PC can recognize other computers on your network and the Internet. A ping command sends a message to the computer you specify. If the computer receives the message, it sends messages in reply. To use it, you must know the IP address of the computer with which you are trying to communicate. On Windows-based computers, you can execute a ping command from the Start menu.
X7968r User’s Guide There may be several addresses associated with an Internet name. This is common for web sites that receive heavy traffic; they use multiple, redundant servers to carry the same information. To exit from the nslookup utility, type exit and press [Enter] at the command prompt.
X7968r User’s Guide 14 Appendix E - Advanced DSL port attributes The following table displays detailed information about the advanced DSL port attributes. You should only need to refer to these attributes if your ISP has asked you to check something or if you are experienced in DSL port configuration.
X7968r User’s Guide Attribute Value State Current state of the device: Idle – not connected or attempting to connect HandShake – connecting/hunting for remote modem Training – connecting/found a remote modem Showtime – connected to remote modem Watchdog Watchdog timer which confirms that the DSP is executing a program correctly Operation Progress Detailed startup information to be used for debugging Last Failed This value is reset to 0 each time a startup is attempted.
X7968r User’s Guide Attribute Value Local Interleaved Channel FEC Instances of Forward Error Correction required by the device on the interleaved channel Local Interleaved Channel CRC Number of CRC errors received by the device on the interleaved channel Local Interleaved Channel HEC Number of ATM Cell Header errors corrected by the device on the interleaved channel Local Interleaved Channel NCD Number of no cell delineation received by the device on the interleaved channel Local Interleaved Chan
X7968r User’s Guide Attribute Value Whip Possible Values if compiled for Whip Serial: Serial or Inactive Possible Values if compiled for Whip TCP: TCP or Inactive Possible Values if compiled for Whip Serial/TCP: Serial, TCP or Inactive Whip Active Indicated state of whip. Possible values are Inactive, SerialActive and TCPActive Action An action given when ActivateLine is set to Start.
X7968r User’s Guide Attribute Value Detect Noise Enables/disables noise detection (only valid for Annex AHS) Capability This parameter controls whether the CPE will attempt to startup using alternate standards if the CO does not support G.Span (High Speed (HS)). The CPE has the ability to connect in either ADSL Annex A or G.Span. This is provided by the ADSL/Annex A /G.Span Auto Detect feature. The standard used depends on the capability of the CO.
X7968r User’s Guide 15 Appendix F - Glossary Term Description 802.11 A family of specifications for wireless LANs developed by a working group of the IEEE. This inan Ethernet protocol, often called Wi-Fi. 10BASE-T A designation for the type of wiring used by Ethernet networks with a data rate of 10 Mbps. Also known as Category 3 (CAT 3) wiring. See data rate, Ethernet. 100BASE-T A designation for the type of wiring used by Ethernet networks with a data rate of 100 Mbps.
X7968r User’s Guide Bps bits per second Bridging Passing data from your network to your ISP and vice versa using the hardware addresses of the devices at each location. Bridging contrasts with routing which can add more intelligence to data transfers by using network addresses instead. The device can perform both routing and bridging. Typically, when both functions are enabled, the device routes IP data and bridges all other types of data. See routing.
X7968r User’s Guide web site. See DNS. Download To transfer data in the downstream direction, i.e., from the Internet to the user. DSL Digital Subscriber Line A technology that allows both digital data and analog voice signals to travel over existing copper telephone lines. Encryption keys See network keys Ethernet The most commonly installed computer network technology, usually using twisted pair wiring. Ethernet data rates are 10 Mbps and 100 Mbps. See also 10BASE-T, 100BASE-T, twisted pair.
X7968r User’s Guide Intranet A private, company-internal network that looks like part of the Internet (users access information using web browsers), but is accessible only by employees. IP See TCP/IP. IP address Internet Protocol address The address of a host (computer) on the Internet, consisting of four numbers, each from 0 to 255, separated by periods, e.g., 209.191.4.240.
X7968r User’s Guide Network keys (Also known as encryption keys.) 64-bit and 128-bit encryption keys used in WEP wireless security schemes. The keys encrypt data over the WLAN, and only wireless PCs configured with WEP keys that correspond to the keys configured on the device can send/receive encrypted data. Network mask A network mask is a sequence of bits applied to an IP address to select the network ID while ignoring the host ID.
X7968r User’s Guide RIP Routing Information Protocol The original TCP/IP routing protocol. There are two versions of RIP: version I and version II. RJ-11 Registered Jack Standard-11 The standard plug used to connect telephones, fax machines, modems, etc. to a telephone port. It is a 6-pin connector usually containing four wires. RJ-45 Registered Jack Standard-45 The 8-pin plug used in transmitting data over phone lines. Ethernet cabling usually uses this type of connector.
X7968r User’s Guide sequencing rules and supports re-keying mechanisms. Triggers Triggers are used to deal with application protocols that create separate sessions. Some applications, such as NetMeeting, open secondary connections during normal operations, for example, a connection to a server is established using one port, but data transfers are performed on a separate connection. A trigger tells the device to expect these secondary sessions and how to handle them.
X7968r User’s Guide WAN Wide Area Network Any network spread over a large geographical area, such as a country or continent. With respect to the device, WAN refers to the Internet. Web browser A software program that uses Hyper-Text Transfer Protocol (HTTP) to download information from (and upload to) web sites, and displays the information, which may consist of text, graphic images, audio, or video, to the user. Web browsers use Hyper-Text Transfer Protocol (HTTP).
X7968r User’s Guide It provides improved data encryption and stronger user authentication. The mode of WPA supported on your device is called Pre-Shared Key (PSK), which allows you to manually enter a type of key called a pass phrase. WWW World Wide Web Also called (the) Web. Collective term for all web sites anywhere in the world that can be accessed via the Internet.
X7968r User’s Guide 16 Appendix G - Specification A1. Hardware Specifications • • • • • • • LAN Interface Four ports 10/100BaseT Ethernet switch HUB, IEEE 802.3/3u compliant with MDI/MDIX auto detection and correction Connector – RJ-45 Integrated 802.11b/g WLAN Access Point WAN ADSL Line Interface Compliant with ITU-T G.992.1, G.992.2, G.992.3, G.992.5 and ANSI T1.
X7968r User’s Guide A2. Software Specifications ATM ATM Cells over ADSL, AAL5 Bridge mode: Supports 8 PVCs Router mode: Supports 5 PVCs Supports UBR, CBR, VBR-nrt, and VBR-rt traffic classes ATM Forum UNI 3.0, UNI 3.1, UNI 4.0 ILMI 4.0 Payload encapsulations: RFC2684 (RFC1483), multi-protocol encapsulation RFC2225 (RFC1577), Calssical IP and ARP over ATM RFC2364, PPP over ATM Bridging Transparent Bridging and spanning tree protocol (IEEE 802.
X7968r User’s Guide 17 Appendix I - Regulation FCC Part 15 Notice Warning: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 to the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.
X7968r User’s Guide FCC Part 68 Notice This equipment complies with Part 68 of FCC Rules. On the base unit of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment. IF REQUESTED, THIS INFORMATION MUST BE GIVEN TO THE TELEPHONE COMPANY. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called.
X7968r User’s Guide UL Safety Regulations 9 9 9 9 9 9 Disconnect TNV circuit connector or before removing cover or equivalent. Disconnect TNV circuit connector(s) before disconnecting power. Do not use this product near water for example, near a bathtub, washbowl, and kitchen sink or laundry tub, in a wet basement, or near a swimming pool. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightening.
