User's Manual

17
XII. WHAT TO DO IN CASE OF SYSTEM BREAKDOWN
Symptoms
Possible solutions
The application doesn’t recognize
the MOTIONCONTROLLER™
- Make sure that the software has been installed
properly
- Close the software, unplug and re-plug the
MOTIONCONTROLLER™ and rerun the software
- If the problem persists contact your local distributor
The MOTIONCONTROLLER™
doesn’t work properly, the green
light indicator doesn’t go n when
plugged on PC
- Make sure that the PC is on and working
- Changer the USB cable
- If problem persists, contact your local provider
The MOTIONPOD™ green light
indicator doesn’t go on when
pushing the button
- Make sure that the battery is not empty, for that
place it on the MOTIONCONTROLLER™. The
MOTIONCONTROLLER™ must be plugged on a
running PC. The orange light indicator goes on to
show the start of recharging process.
- If problem persists, contact your local provider.
There has been a power cut-off and
the MOTIONCONTROLLER™ lost
connection with the PC, the
software lost all contact with his
reception peripheral. It could be an
unfortunate disconnection of the
MOTIONCONTROLLER™.
- Close the software,
- Unplug and re-plug the MOTIONCONTROLLER™ and
- Rerun the software
The MOTIONPOD™ system doesn’t need any particular maintenance (other than cleaning)
Company address:
MOVEA, MINATEC
7 Parvis Louis Neel
38040 Grenoble Cedex
Support: [phone]