User Manual

46
Customer support
Our qualied team will guarantee you fast support in case of questions or problems with your
equipment.Ourobjectiveistohaveyourproductinagoodworkingorder.
Ifyouneedhelp,pleasecheckcarefullythemanual,theFAQ,andifnecessarycontactMOVE‘N
SEEbyphone,e-mailormail.
Phone(France):+33(0)970751315(noadditionalcharge)
E-mail(after-sales):[e-mail]
Mail(aftersales):MOVE‘NSEE-SAV,38rueJimSEVELLEC,29200BREST
MOVE‘NSEEproductshavea2yearslegalwarrantyagainsthiddendefectsoriginatingfroma
materialsdefect,orfromadesignormanufacturingdefectaffectingtheproductsdeliveredand
renderingtheseuntforuse.Openingtheproductorapartoftheproductvoidsthewarranty.
Toreturnaproduct,youmustrstcontactMOVE‘NSEEtoexplaintheproblem.
IfthetechnicaldepartmentatMOVE‘NSEEdecidesthattheproductneedstobereturnedto
them,youwillbegivenareturncode.
Youcanthenreturntheproductalongwiththeaccessoriesinitsoriginalpackaging.Thereturn
codemustbeclearlymarkedontheexteriorofthepackaging.
Assoonaswereceiveyourpackage,ourtechnicianswillinspectandanalysetheproblemitem.
Iftheguaranteedetailedintheconditionsofsaleareapplicable,itwillberepairedorreplaced
freeofcharge.
Inallothercases,youwillbesentafreequoteforrepairs.Youwillthenhavethechoice:
-torefusethequote,inwhichcasetheproductwillbereturnedtoyouatyourownexpense.
-toacceptthequote.Inthiscase,repairswillbeginonreceptionofyourpayment.Theproduct
willthenbereturnedtoyouoncetherepairshavebeencompleted.