MOTO W388 Renew+ TM Getting Started Guide
congratulations The MOTO™ W388 Renew Plus does it all. Take photos and send them to your friends. Or, use the music player to listen to the newest, hottest tracks. All this while you’re still connected—take or make calls or exchange messages. We’ve crammed all the main features of your phone into this handy guide, and in a matter of minutes we’ll show you just how easy your phone is to use. So go on, check it out. Browse the menus and press M to see more. You may be surprised at what you discover.
contents your phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
your phone your phone Headset Jack Mini USB Connector Right Soft Key Left Soft Key Call/Send Key Music Messaging Power/End Key Navigation key Center Key Microphone 3
menu map menu map Call History • Received Calls • Dialed Calls • Call Times Contacts My Account * Media • • • • • Camera Pictures Sounds Music Library FM radio Internet • • • • • • • Start Browser Bookmarks Go To URL Web Session Stored Pages History General Settings Messaging • • • • • • • • • Create New Msg Inbox Drafts Outbox Quick Notes Voicemail Browser Msgs Info Services Picture Msg Templates Tools • • • • • • • Calculator MyMenu Alarm Clock Stop Watch Chat * Dailing Services * Calendar Games
menu map Settings Menu l e + U # Personalize • Home Screen • Main Menu • Colour Setting • Greeting • Wallpaper • Screensaver • Quick Dial Ring styles • Style Call Forward • Voice Calls • Fax Calls * • Data Calls * • Cancel All • Forward Status In Call Setup • In-Call Timer • My Caller ID • Answer Options • Call Waiting Initial Setup • • • • • • • • • • • • Time and Date 1-Touch dial Display Timeout Backlight Scroll Language DTMF TTY TTY Setup Master Reset Master Clear Format Additional Storage Device *
let’s go let’s go 1 2 SIM 3 microSD 4 5 6 to remove battery Note: Your battery is intentionally tight fitting. 6 4H to remove microSD Gently but firmly push down on the card and slide out.
basics here’s a few essentials: basics turn it on & off Press and hold P to turn the phone on/off. menu navigation Press the center key s to open the Main Menu. Press the navigation key S up, down, right or left to highlight a menu option. Press s or Select (left soft key) to select the highlighted option. When the M symbol shows at the bottom of the screen, menu options are available. Press s to display the menu options.
calls it’s good to talk calls make a call Enter a number and press N. answer a call When your phone rings or vibrates, press N. end a call Press P. redial a number 1 From the home screen, press N to see a list of recently dialed calls. 2 Scroll to the entry you want to call and press N.
calls go handsfree To turn the speaker on or off during a call, press s > Spkr On or Spkr Off. Note: You can also use an optional 2.5 mm wired headset to go handsfree. in-call menu During a call you can access the in-call menu by pressing s: • Spkr On or Spkr Off - turn speaker on or off. • Hold/Resume - hold or resume the call. • New Call - make a new call. • Contacts - access list of contacts. • Received Calls or Dialed Calls - access recent calls. • Messages - access your messages menu.
calls emergency calls To call an emergency number, enter the emergency number and press N. Your service provider programs emergency phone numbers, (such as 112 or 911), that you can call under any circumstances, even when your phone is locked. Emergency numbers vary by country. Your phone’s pre-programmed emergency number(s) may not work in all locations, and sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
contacts made a new friend? contacts save a contact 1 Enter the number on the home screen and press Store. 2 Enter the contact details and press Done when you’re finished. call a contact 1 Press s > Contacts. 2 Scroll through the list to highlight the contact. 3 Press N.
customize go ahead, add your personal touch... customize create shortcuts Choose the features you want to access with a single key press from the home screen—really useful stuff: Find it: s > Settings > Personalize > Home Screen > Home Keys set your wallpaper & screensaver Change the wallpaper and screensaver images to ones that make you smile. Find it: s > Settings > Personalize > Wallpaper or Screensaver Note: Your screensaver setting is overridden by the Auto key lock setting.
customize set ringtone & volume There are times when you want to hear your ringtone, and times when you don’t. Find it: s > Settings > Ring Style Choose from the pre-programmed styles, including Vibrate and Silent. customize your menu Create a custom menu of your favorite features and tools using the MyMenu feature. Scroll to a desired menu item, and press and hold s until the MyMenu confirmation appears, then press OK. Scroll to Key and select Change. Enter a key number to assign to your menu item.
customize shortcuts quick access shortcuts from the home screen options music player To quickly access the music player, simply press [. take a photo Press s > Media > Camera to see the viewfinder. Press Capture to take the photo. quick text Use quick text to access the Message screen with a single key press. To set quick text on your home screen, press s > Settings > Personalize > Home Screen > Home Keys. change ring style Press and hold #. dialed calls Press N. voicemail Press and hold 1.
messages sometimes it’s better 2 say it in a message messages create & send a message 1 Press s > Messaging > Create New Msg. 2 Select a message type and enter the message text (see page 16). 3 4 To insert a picture, sound, or other object, press Insert. When you finish the message, press OK. Choose one or more people to send to and press Send. receive a message Press Read to read the message immediately, or save it in your message inbox for viewing later.
messages enter text When you are in a text entry screen, press # to switch text entry modes (Primary, Secondary, Numeric and Symbol). To assign Primary and Secondary entry modes, press s > Entry setup > Primary Setup or Secondary Setup from the text entry screen: • tap (Abc) - Standard method for entering text on your phone. Regular Tap method cycles through the letters and numbers of the key you press. • iTAP™ (Abc O) - Combines your single key presses and predicts each word as you enter it.
status indicators to keep you updated at all times status indicators Status indicators can appear across the top of the home screen: 5 Roaming Active õì S & Music Battery Level Headset & & Active Call W h É FRI 01/01/10 & Signal Strength 10:51am Messaging Alert type New Message Note: Your phone may be different.
photo see it, capture it, send it! photo 1 Press s > Media > Camera to see the viewfinder. Press S up/down to zoom in/out. Press S right/left to adjust level of brightness. 2 3 Viewfinder Used 0% Capture Back Press Capture to take the photo. Press Store > Send in Message to send the photo in a message. Note: Before taking your photo, you can press s to open the camera menu. From here you can access features, such as Go to pictures, Auto-timed capture, auto-capture, Picture setup, View free space.
set up music when music is what you need... set up music what music transfer tools do I need? To put music on your PC and then load it on your phone, you need: • Microsoft® Windows® XP or Windows Vista™ PC. • USB data cable (may be sold separately). • Microsoft Windows Media Player version 10 or later, available from www.microsoft.com. do I need a memory card? Simple answer, yes. Your phone supports removable microSD memory cards, from various manufacturers, with up to 2 GB capacity.
set up music what music file formats can I play? Your phone can play many types of music files: MP3, MIDI and iMelody. Note: Your phone may not play MP3 files that have a bit rate of 320 kbps or higher. If you try to download or play one of these files, your phone may display an error message or ask you to delete the file. do I need a USB cable? A USB data cable (may be sold separately) is required, unless you have a removable memory card and a memory card reader, in which case see page 24.
get music get your favorite tunes... get music rip songs from a CD Well, not literally. If you’re new to music, this means transferring songs from an audio CD to your PC. To do this, you need Microsoft® Windows® Media Player version 10 or later. You can download Windows Media Player from www.microsoft.com. 1 2 On your PC, launch Windows Media Player. Insert an audio CD into your PC’s CD ROM drive. Note: Make sure you change the format to MP3, MIDI or iMelody in the Rip Settings.
get music load music Transfer files from a PC to a removable memory card. Note: Your phone does not support DRM protected music files. The unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or materials which you are authorized or legally permitted to copy.
get music 3 Now you’ve connected, use Windows Media Player or USB drag and drop to copy your music. Windows Media Player 1 2 On your Windows PC, open Windows Media Player 11. If you are not prompted to rename your phone, on the Sync tab, select More Options. Under Devices, select REMOVABLE DISK (memory card) and rename to “W388 Mobile”. Note: You can select MOT-W388 (internal memory) but your memory card has a lot more space for your music.
get music 2 Drag and drop the music that you want to copy onto your memory card. Note: You can select MOT-W388 (internal memory) but your memory card has a lot more space for your music. 3 When you’re done, use the Safely Remove Hardware feature to finish. using a memory card reader To transfer files using a memory card reader, insert your memory card into the card reader (you may first need to insert the card into an adapter that fits into the card reader).
get music a folder you create that is named “MyMotoSongs,” the name of any song PLUS the name of the folder “MyMotoSongs” must be less than 255 characters. 3 4 Drag and drop desired files into the memory card window. When finished, disconnect by clicking on the “Safely Remove Hardware” icon in the system tray on your PC screen, selecting “USB Mass Storage Device,” and selecting “Stop.
play music listen to your favorite tunes... play music A short press of the music key ([) opens your phone’s Music Library menu (see page 3 for music key location). Select Music Library to open the music player. Use these keys to control the music player: controls scroll through song list Before music playback, press S up or down. play/pause/ resume Press s. fast forward Press & hold S right. next song Press S right. rewind Press & hold S left. previous song Press S left. turn off Press P.
play music repeat, shuffle, & other options Press Options while using the music player to choose from these options: menu items Delete Delete the current song. Send in message Send the current song in an MMS. Apply to Add your favorite song to a playlist or set as your ringtone. Music Store Go to an on-line music store. Details See details of the current song. Setup Set Auto repeat and Shuffle options View Free Space View space remaining on your phone.
play music turn off music player Easy, just press P. music player tips • If you receive a call while playing music, the music pauses. You can Ignore the call and send the caller to voicemail or Answer the call. Playing resumes when you end the call. • To hide your music player while a song is playing, press Options > Hide. If the music player is hidden, you can use other phone features. But, using applications like Games & Apps or FM radio turns the music player off.
play music When you select a song, a % appears beside the song. (To unselect a song, scroll to the song and press Uncheck.) 3 Keep adding songs until you’ve created your playlist, and then press Done. play a playlist Press [ > Music Library > Playlists, scroll to a playlist and press Play. delete a playlist Scroll to a playlist and press s> Delete to delete the playlist. reorder a playlist 1 2 3 4 Scroll to a playlist and press s> Reorder. Scroll to the song you want to move and press Grab.
radio listen to your favorite news or music program radio 1 Plug a 2.5 mm headset into your phone. Note: The FM radio works only when the headset is plugged in. 2 Press s > Media > FM Radio. To tune in a station, press S left or right. To scan available stations, press and hold S left or right. Repeat to go to more stations. To adjust volume, press S up or down. To turn off the radio, press Options > FM Radio Off.
personal organizer stay on top of things with these handy features personal organizer add & view calendar event Find it: s > Tools > Calendar Scroll to the desired day and press Select, then scroll to [New] and press Select to add, or scroll to the event and press Select to view. Note: When an event reminder occurs, press s to view it. Press Exit to dismiss it.
USB & memory card connect your phone and PC, then drag & drop USB & memory card format Before you use a memory card for the first time, you need to format it, using the phone. This creates the necessary folders so your phone can read the contents of the card. Caution: Formatting the memory card erases all content on the card.
USB & memory card install USB driver Before using the USB cable to charge your phone you must install the correct USB driver file: 1 2 3 4 Connect your phone to the PC using the correct USB cable. Select Yes to connect as a storage device. Locate the driver folder, DRIVER, in MOT-W388 (phone internal memory) and copy it to the PC. Note the location. Disconnect the phone from the PC. Reconnect the phone and select No at the prompt screen. When you are prompted, select and install the DRIVER folder.
USB & memory card 1 2 With your phone in the home screen, insert the USB cable in your phone and your Windows PC. Select Yes to connect the phone as a storage device. Use the My Computer window to find REMOVABLE DISK (memory card) or MOT-W388 (phone memory). Note: When your phone is plugged into a PC and is being used as a mass storage device, it cannot be used for anything else. To restore the phone to normal use, disconnect it from the PC.
web access you don’t need a PC, surf the web with your phone web access Find it: s > Internet feature open the Web browser Press s > > Start Browser Internet go to a Web page Press s > > Go To URL Internet download objects from a Web page Press s > Internet > Start Browser > page > link create and access bookmarks Press s > > Bookmarks Internet 35
security keep your phone secure security codes & passwords Your phone’s four-digit unlock code is originally set to 1234 or to the last four digits of your phone number. The six-digit security code is originally set to 000000. To change a code or password: Find it: s > Settings > Security > New Passwords lock & unlock phone You can lock your phone to keep others from using it. Find it: s > Automatic Lock Settings > Security > Phone Lock > Lock Now or Enter the four-digit unlock code and press OK.
service & repairs we’re here to help service & repairs Go to www.motorola.com/ca/en/support/renewplus, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
Legal, Safety & Regulatory Legal, Safety & Regulatory Battery Use & Safety Important: Handle and store batteries properly to avoid injury or damage. Most battery issues arise from improper handling of batteries, and particularly from the continued use of damaged batteries. DON’Ts • Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery. • Don’t let the phone or battery come in contact with water. Water can get into the phone’s circuits, leading to corrosion.
Motorola provides holograms on its batteries. Consumers should confirm that any battery they purchase has a “Motorola Original” hologram. Motorola recommends you always use Motorola-branded batteries and chargers. Motorola mobile devices are designed to work with Motorola batteries.
• Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging. Specific Absorption Rate Data (IEEE) SAR (IEEE) This model wireless phone meets the government’s requirements for exposure to radio waves. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S.
While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site: http://www.phonefacts.
which you are authorized or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor. GPS & AGPS Your mobile device can use Global Positioning System (GPS) signals for location-based applications. GPS uses satellites controlled by the U.S. government that are subject to changes implemented in accordance with the Department of Defense policy and the Federal Radio Navigation Plan.
Performance Tips • Go outside and away from underground locations, covered vehicles, structures with metal or concrete roofs, tall buildings, and foliage. Indoor performance might improve if you move closer to windows, but some window sun shielding films can block satellite signals. • Move away from radios, entertainment equipment, and other electronic devices. Safety & General Information This section contains important information on the safe and efficient operation of your mobile device.
RF Energy Interference/Compatibility Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances, your mobile device may cause interference with other devices. Follow Instructions to Avoid Interference Problems Turn off your mobile device in any location where posted notices instruct you to do so.
Responsible driving practices can be found at www.motorola.com/callsmart (in English only). Operational Warnings Obey all posted signs when using mobile devices in public areas. Potentially Explosive Atmospheres Areas with potentially explosive atmospheres are often, but not always, posted and can include fueling areas, such as below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders.
Symbol Definition Listening at full volume to music or voice through a headset may damage your hearing. Batteries & Chargers Caution: Improper treatment or use of batteries may present a danger of fire, explosion, leakage, or other hazard. For more information, see “Battery Use & Safety.” Keep Your Mobile Device & Its Accessories Away From Small Children These products are not toys and may be hazardous to small children. For example: • A choking hazard may exist for small, detachable parts.
Caution About High Volume Usage Warning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the volume sound level, the less time is required before your hearing could be affected. To protect your hearing: • Limit the amount of time you use headsets or headphones at high volume. • Avoid turning up the volume to block out noisy surroundings. • Turn the volume down if you can’t hear people speaking near you.
Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).
extreme heat or cold Avoid temperatures below 0°C/32°F or above 45°C/113°F. microwaves Don’t try to dry your phone in a microwave oven. dust and dirt Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials. cleaning solutions To clean your phone, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions. shock and vibration Don’t drop your phone.
Products and Accessories Products Covered Length of Coverage Products and Accessories as defined above, unless otherwise provided for below. One (1) year from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below. Decorative Accessories and Cases. Decorative covers, bezels, PhoneWrap™ covers and cases. Limited lifetime warranty for the lifetime of ownership by the first consumer purchaser of the product. Monaural Headsets.
(c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage. Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage. Unauthorized Service or Modification.
Who is Covered? This warranty extends only to the first consumer purchaser, and is not transferable. What Will Motorola Do? Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts.
What Other Limitations are There? ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label on the box. The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.
subscribe to updates on new products or special promotions. Registration is not required for warranty coverage. Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status. Thank you for choosing a Motorola product. Export Law Assurances This product is controlled under the export regulations of the United States of America and Canada.
Disposal of your Mobile Device Packaging & User’s Guide Product packaging and user’s guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details. California Perchlorate Label Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate.
• Online accounts—Some mobile devices provide a Motorola online account (such as MOTOBLUR). Go to your account for information on how to manage the account, and how to use security features such as remote wipe and device location (where available). • Location-based information—Location-based information includes information that can be used to determine the approximate location of a mobile device. Mobile phones which are connected to a wireless network transmit location-based information.
• Get to know your Motorola mobile device and its features such as speed dial and redial. If available, these features help you to place your call without taking your attention off the road. • When available, use a handsfree device. If possible, add an additional layer of convenience to your mobile device with one of the many Motorola Original handsfree accessories available today. • Position your mobile device within easy reach. Be able to access your mobile device without removing your eyes from the road.
appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number (wherever wireless phone service is available).
Motorola, Inc. Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 www.hellomoto.com Note: Do not ship your phone to the above address. If you need to return your phone for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network.
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