motorola W372/W377 User’s Guide
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Balina_W377.fm Page 1 Tuesday, July 24, 2007 5:43 PM HELLOMOTO Thanks for purchasing the Motorola W372/W377 wireless phone! It’s an affordable phone with a sleek design that’s sure to get attention. My Phone, My Way – It’s your phone—make it that way. Customize your home screen with personal pictures, change wallpapers, and use your favorite song as your ringtone. Multimedia and Text Messaging – Send pictures, sounds, or just text to keep in touch with your family, friends, and colleagues.
Balina_W377.fm Page 2 Tuesday, July 24, 2007 5:43 PM Here’s a quick anatomy lesson. Right So ft Key Camera * Call Indicator Left Soft Key Message Key Web Browser Key Volume Keys Turn on & off, hang up, exit menus. Open menus. Make & answer calls. Navigate menus. Charge up & connect to your PC. 2 Listen to music. Message Indicator Battery Indicator * Provided on the W377 only.
Balina_W377.fm Page 3 Tuesday, July 24, 2007 5:43 PM Home Screen & f Main Menu Main Menu zì Service Provider 10/15/07 s BROWSER e n t 5:05 pm 1 PH. BOOK 2 Press & hold the power key P until the display lights up, to turn on your phone. Press the center key s to open the Main Menu. n Phonebook s Recent Calls e Messages É Office Tools Q Game & Apps á Web Access SELECT 3 EXIT 4 Press the navigation key S up/down/left/right to scroll to a menu feature. Press the center key s to select it.
Balina_W377.fm Page 4 Tuesday, July 24, 2007 5:43 PM Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196 www.hellomoto.com 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network.
Balina_W377.fm Page 5 Tuesday, July 24, 2007 5:43 PM contents menu map . . . . . . . . . . . . . . . . 7 Safety Information. . . . . . . . . . 9 FCC Notice . . . . . . . . . . . . . . . 14 Use and Care . . . . . . . . . . . . . 15 EU Conformance . . . . . . . . . . 16 Recycling Information . . . . . . 17 essentials . . . . . . . . . . . . . . . . 18 about this guide. . . . . . . . . . 18 SIM card . . . . . . . . . . . . . . . 18 battery . . . . . . . . . . . . . . . . . 19 turn the phone on & off. . . .
Balina_W377.fm Page 6 Tuesday, July 24, 2007 5:43 PM other features . . . . . . . . . . . . advanced calling . . . . . . . . . phonebook . . . . . . . . . . . . . personalize . . . . . . . . . . . . . call times & data volumes . . . . . . . . . . . . . . . handsfree . . . . . . . . . . . . . . personal organizer. . . . . . . . storage . . . . . . . . . . . . . . . . fun & games . . . . . . . . . . . . security . . . . . . . . . . . . . . . . web browser. . . . . . . . . . . . SAR Data . . . . . . . . . . .
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Balina_W377.fm Page 9 Tuesday, July 24, 2007 5:43 PM Safety and General Information This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device.* Safety Information Exposure to Radio Frequency (RF) Energy Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy.
Balina_W377.fm Page 10 Tuesday, July 24, 2007 5:43 PM device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting. When using any data feature of the mobile device, with or without an accessory cable, position the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body. Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines.
Balina_W377.fm Page 11 Tuesday, July 24, 2007 5:43 PM • Give full attention to driving and to the road. Using a mobile device may be distracting. Discontinue use if you can’t concentrate on driving. • Use handsfree operation, if available. • Pull off the road and park before making or answering a call if driving conditions so require. • Do not place a mobile device in the airbag deployment area.
Balina_W377.fm Page 12 Tuesday, July 24, 2007 5:43 PM Symbol Definition Seizures/Blackouts Listening at full volume to music or voice through a headset may damage your hearing. Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout.
Balina_W377.fm Page 13 Tuesday, July 24, 2007 5:43 PM your body. If you continue to have discomfort during or after such use, stop use and see a physician.
Balina_W377.fm Page 14 Tuesday, July 24, 2007 5:43 PM FCC Notice to Users The following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the product label. Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21. This device complies with part 15 of the FCC Rules.
Balina_W377.fm Page 15 Tuesday, July 24, 2007 5:43 PM Use and Care Use and Care To care for your Motorola phone, please keep it away from: liquids of any kind dust and dirt Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture. If it does get wet, don’t try to accelerate drying with the use of an oven or dryer, as this may damage the phone. Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials.
Balina_W377.fm Page 16 Tuesday, July 24, 2007 5:43 PM European Union Directives Conformance Statement EU Conformance Hereby, Motorola declares that this product is in compliance with: •The essential requirements and other relevant provisions of Directive 1999/5/EC • All other relevant EU Directives 0168 Product Approval Number The above gives an example of a typical Product Approval Number. You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.
Balina_W377.fm Page 17 Tuesday, July 24, 2007 5:43 PM Caring for the Environment by Recycling Recycling Information This symbol on a Motorola product means the product should not be disposed of with household waste. Disposal of your Mobile Device and Accessories Disposal of your Mobile Device Packaging and User’s Guide Product packaging and user’s guides should only be disposed of in accordance with national collection and recycling requirements.
Balina_W377.fm Page 18 Tuesday, July 24, 2007 5:43 PM essentials about this guide SIM card Find it: s > s Recent Calls > Dialed Your Subscriber Identity Module (SIM) card contains personal information like your phone number and phonebook entries. This means that, from the home screen: 1 Press the center key s to open the main menu. 2 Press the navigation key S to scroll to Recent Calls, and press the center key s to select it.
Balina_W377.fm Page 19 Tuesday, July 24, 2007 5:43 PM Caution: Do not bend or scratch your SIM card. Keep it away from static electricity, water, and dirt.
Balina_W377.fm Page 20 Tuesday, July 24, 2007 5:43 PM runtime between charges or require more frequent or longer charging times. • • 20 Avoid damage to battery and mobile device. Do not disassemble, open, crush, bend, deform, puncture, shred, or submerge the battery or mobile device. Avoid dropping the battery or mobile device, especially on a hard surface. If your battery or mobile device has been subjected to such damage, take it to a Motorola Authorized Service Center before using.
Balina_W377.fm Page 21 Tuesday, July 24, 2007 5:43 PM battery installation 1 Note: If you remove the battery for a long time, you may need to reset the time and date when prompted. battery charging 2 3 New batteries are shipped partially charged. Before you can use your phone, install and charge the battery as shown in the battery installation and battery charging sections. Some batteries perform best after several full charge and discharge cycles.
Balina_W377.fm Page 22 Tuesday, July 24, 2007 5:43 PM Tip: You can also use a PC USB port to charge your phone battery. Some PCs require driver software, which can be obtained at www.motorola.com. Charging a phone completely via USB can take longer than normal. make a call turn the phone on & off answer a call To turn your phone on, press and hold O for two seconds. If prompted, enter your four digit SIM card PIN code and/or unlock code.
Balina_W377.fm Page 23 Tuesday, July 24, 2007 5:43 PM store a phone number You can store a phone number in your Phonebook: view your phone number 1 Enter a phone number in the home screen. Find it: s > w Settings > Phone Status > My Numbers 2 Press Store. 3 Enter a name and other details for the phone number. To select a highlighted item, press CHANGE. To edit or delete a Phonebook entry see page 52. call a stored phone number Find it: s > n Phonebook 1 Scroll to the entry you want to call.
Balina_W377.fm Page 24 Tuesday, July 24, 2007 5:43 PM tips & tricks From the home screen (page 25), you can use the following shortcuts: To... Do this... go to messages Press e. redial a number Press N, then scroll to the number you want to call and press N again. store a phone number Enter a phone number, and press Store. Enter a name and other details for the phone number. Press Done to store the number and other entry information. see recently-dialed numbers Press N. 24 tips & tricks To...
Balina_W377.fm Page 25 Tuesday, July 24, 2007 5:43 PM basics home screen The home screen displays when you are not on a call or using the menu. In the home screen, press S, down, left, or right to open basic menu features. You can choose to show or hide home screen display icons: Find it: s > l Personalize > Home Screen > Home keys > Icons zå & Status indicators can show at the top of the home screen. Service Provider 09/23/07 s Left Soft Key Label e n 8:45 am BROWSER Signal Strength t PH.
Balina_W377.fm Page 26 Tuesday, July 24, 2007 5:43 PM status indicators Signal Strength indicator Data Status indicator 4 = secure application Vertical bars show the strength of the network connection. connection 5 = Circuit Switch Data (CSD) You cannot make or receive calls when ! displays. call 7 = packet data transfer transfer Note: If another network is available, you may be able to make emergency calls even when ! displays.
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Balina_W377.fm Page 28 Tuesday, July 24, 2007 5:43 PM menu shortcuts enter text select home screen icon Some features, such as messaging, allow you to enter text. Your phone displays four menu icons in the middle of the home screen. ( W Ab h Message zå 765 zå & Service Provider 09/23/06 s e n t 8:45 am BROWSER PH. BOOK Press S left, right, up, or down to open the menu for the corresponding icon.
Balina_W377.fm Page 29 Tuesday, July 24, 2007 5:43 PM set entry modes Multiple text entry modes make it easy for you to enter names, numbers, and messages. Press # in any text entry screen to select one of the following entry methods. You can select one of these text entry methods:: entry method TAP Enter letters and numbers by pressing a key one or more times (see page 30). iTAP™ Let the phone predict each word as you press keys (see page 29).
Balina_W377.fm Page 30 Tuesday, July 24, 2007 5:43 PM When you enter three or more characters in a row, your phone will guess the rest of the word. For example, if you enter Prog, your phone might display: & Ab i Message zå 765 This is a prog SELECT proh spoi DELETE Press S left or right to select Prog. Press SELECT to accept selection. Press * to enter a space. TAP method To enter text in tap mode, press a keypad key repeatedly to cycle through the letters and numbers on the keypad.
Balina_W377.fm Page 31 Tuesday, July 24, 2007 5:43 PM handsfree speaker You can use your phone’s handsfree speaker to make calls without holding the phone to your ear. To turn the speaker on during a phone call, press SPKR ON. To turn the speaker off, press SPKR OFF. Note: The handsfree speaker does not work when your phone is connected to a handsfree headset.
Balina_W377.fm Page 32 Tuesday, July 24, 2007 5:43 PM You can make emergency calls on your phone even when it is locked (see page 35). check battery meter To lock your phone: To check your battery meter: Find it: s > w Settings > Security > Phone Lock > Lock Now Press s> w Settings > Phone Status > Battery Meter. or Automatic Lock Enter the four-digit unlock code, then press Ok. To unlock your phone: When you see Enter Unlock Code, enter your four-digit unlock code and press Ok.
Balina_W377.fm Page 33 Tuesday, July 24, 2007 5:43 PM customize ring styles & alerts You can specify a detailed setting for each type of alert: Your phone rings and/or vibrates to notify you of an incoming call or another event, such as a new message. This ring or vibration is called an alert. Find it: s > w Settings > Ring Styles set a style 1 Scroll to Style Detail and press Change or the center key s. 2 Scroll to the desired alert type and press Change or the center key s.
Balina_W377.fm Page 34 Tuesday, July 24, 2007 5:43 PM answer options set screen saver You can use different ways to answer an incoming call. You can set a photo, picture, or animation as a screen saver image. The screen saver image dispalys when no activity is detected for a specified time period. Options Multi-key On Answer by pressing any key. Multi-key Off Answer by pressing N. Open to answer Answer by opening the flip.
Balina_W377.fm Page 35 Tuesday, July 24, 2007 5:43 PM calls redial a number 1 Press N from the home screen. 2 Scroll to the entry you want to call and press N. If you hear a busy signal and see Call Failed or Number Busy, press N to redial the number. emergency calls Your service provider programs one or more emergency phone numbers (such as 112 or 911) that you can call under any circumstances, even if the SIM card is not inserted.
Balina_W377.fm Page 36 Tuesday, July 24, 2007 5:43 PM notepad speed dial The most recent set of digits entered on the keypad are stored in your phone’s notepad. These digits can be a phone number that you called or a number that you entered but did not call. To retrieve the number stored in the notepad: Each entry you store in your Phonebook is assigned a unique speed dial number.
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Balina_W377.fm Page 38 Tuesday, July 24, 2007 5:43 PM entertainment camera* 4 To activate your phone's camera using the menu system: The active viewfinder image appears on your display. Note: If the screen flickers when taking a picture, you may need to select an alternative frequency for the Flicker setting. For example, if the Flicker setting is currently 50Hz, switch to 60Hz, and try to take the picture again.
Balina_W377.fm Page 39 Tuesday, July 24, 2007 5:43 PM Options Picture Setup View Free Space Options Adjust the picture settings. The settings include Lighting Conditions, Special Effect, Exposure, Resolution, Shutter Tone, Image Quality, and Flicker. Check used and available memory. After Capture, you can choose to Store your picture. Store options include: Options Send in Message An MMS message will be initiated with the captured picture.
Balina_W377.fm Page 40 Tuesday, July 24, 2007 5:43 PM • Press s > FM Radio Off to turn the radio off. Tip: Press HIDE to listen to the radio while you use other features. use the radio presets You can store up to nine preset radio stations. 1 Tune in the desired frequency by pressing S left or right or press s > Scan to scan for all available radio stations. You can also use the keypad keys to enter a frequency by pressing s > Set Frequency. Tip: Press # to enter a decimal point.
Balina_W377.fm Page 41 Tuesday, July 24, 2007 5:43 PM manage pictures go to URL View the images stored on your phone and assign them to your wallpaper or screen saver: Every website has a web address known as a URL. If you know the URL for the site you want to visit, you can enter the URL and go directly to it: Find it: s > h Multimedia > Pictures Scroll to the image and press VIEW to see it, or press s for other options.
Balina_W377.fm Page 42 Tuesday, July 24, 2007 5:43 PM end web browser Find it: P > OK play a game Find it: s > QGames & Apps Tip: If you don’t know how to play, press Help for instructions.
Balina_W377.fm Page 43 Tuesday, July 24, 2007 5:43 PM messages You can send and receive SMS, EMS and MMS messages as well as access your voicemail from the Messages feature. Each message type allows you to attach different objects. The available options are displayed in the Insert menu. send a message Find it: s > e Message > Create > New Text Msg, New Picture Msg, or Picture Msg Template 1 Enter the message text. 2 To insert a picture, sound, or other object, press s > Insert.
Balina_W377.fm Page 44 Tuesday, July 24, 2007 5:43 PM voicemail Your network stores the voicemail messages you receive. Note: Your service provider may give you additional information about using voicemail. When you receive a voicemail message, your phone shows the voicemail message indicator and 1 New Message. Press the Call key to listen to the message.
Balina_W377.fm Page 45 Tuesday, July 24, 2007 5:43 PM features features read new message info services Read a new text or multimedia message: Read messages from subscription-based services: Press the READ key when the New Message notification displays. s > e Message > Info Services read old messages chat s > e Message > Inbox To have a chat with friends: read sent messages s > É Office Tools > Chat s > e Message > Outbox edit drafts You can save messages to the Draft folder to edit later.
Balina_W377.fm Page 46 Tuesday, July 24, 2007 5:43 PM connections cable connections USB high-power ports are located directly on your computer. Your phone has a mini-USB port so you can connect it to a computer. Note: If you connect your phone to a low-power USB port, the computer may not recognize your phone. Note: Motorola Original™ data cables and supporting software are sold separately. Check your computer to determine the type of cable you need.
Balina_W377.fm Page 47 Tuesday, July 24, 2007 5:43 PM 2 Press Yes to use phone as a portable USB storage device. Note: When the phone is in this mass storage mode, it cannot make or receive calls, or perform any other functions. Disconnecting will resume normal operation. or Press No to enable USB charge if the connected device is a PC. It requires driver software, which can be obtained at www.motorola.com.
Balina_W377.fm Page 48 Tuesday, July 24, 2007 5:43 PM 2 If necessary, enter the device passkey (such as 0000) and press OK. When your phone is connected, the Bluetooth indicator O shows in the home screen. Shortcut: When Bluetooth power is on, your phone can automatically connect to a handsfree device you have used before. Just turn on the device or move it near the phone.
Balina_W377.fm Page 49 Tuesday, July 24, 2007 5:43 PM 1 Place your phone near the device, and send the file from the device. If your phone and the sending device don’t recognize each other, place your phone in discoverable mode so the sending device can locate it. Press s> Connection > Bluetooth Link > Find Me. 2 Press Accept key on your phone to accept the file from the other device. Your phone notifies you when file transfer is complete. If necessary, press Save to store the file.
Balina_W377.fm Page 50 Tuesday, July 24, 2007 5:43 PM option VCO Receive TTY characters but transmit by speaking into phone microphone. HCO Transmit TTY characters but receive by listening to phone earpiece. When your phone is in TTY mode during an active call, your phone displays the international TTY mode, the international TTY symbol, and the mode setting. return to voice mode To return to standard voice mode, select Voice from the TTY Setup options.
Balina_W377.fm Page 51 Tuesday, July 24, 2007 5:43 PM other features advanced calling features conference call During a call, dial the next number and press N, then press Link. restrict calls Restrict outgoing or incoming calls: s > w Settings > Security > Call Banning features DTMF tones Your phone can send Dual Tone Multi Frequency (DTMF) tones for calling card calls or other automated touch-tone calls.
Balina_W377.fm Page 52 Tuesday, July 24, 2007 5:43 PM features fixed dial You can set up one or more numbers as your fixed dial list. s > É Office Tools > Dialing Services > Fixed Dial Note: Maximum number of Fixed Dial entries is dependent on your SIM card. quick dial You can select up to three numbers for quick number dialing.
Balina_W377.fm Page 53 Tuesday, July 24, 2007 5:43 PM features edit entry s > n Phonebook View/select the entry, then press s > Edit. delete entry s > n Phonebook personalize features change call volume s > w Settings > Ring Styles > style Detail > Ring Volume change key volume s > w Settings > Ring Styles > style Detail > Key Volume View/select the entry, then press s > Delete.
Balina_W377.fm Page 54 Tuesday, July 24, 2007 5:43 PM features features change home screen menu icons turn on or off status indicators Changes what is displayed on the home screen.
Balina_W377.fm Page 55 Tuesday, July 24, 2007 5:43 PM amount of time for which you are billed by your service provider. For billing information please contact your service provider directly.
Balina_W377.fm Page 56 Tuesday, July 24, 2007 5:43 PM handsfree Note: The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products. personal organizer features add calendar event s > É Office Tools > Calendar > Highlight a day > press s > [New] features turn speakerphone on/off Note: A title is required for a calendar event. All other information is optional.
Balina_W377.fm Page 57 Tuesday, July 24, 2007 5:43 PM features features set alarm clock use the stop watch s > É Office Tools > Alarm Clock s > É Office Tools > Stop Watch Select and edit an existing alarm or [New Alarm], then select the alarm options and press Done. Press START to start counting the time, press STOP to stop counting the time, and press RESET to reset the stopwatch.
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Balina_W377.fm Page 60 Tuesday, July 24, 2007 5:43 PM Specific Absorption Rate Data SAR Data This model meets international guidelines for exposure to radio waves. Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves recommended by international guidelines.
Balina_W377.fm Page 61 Tuesday, July 24, 2007 5:43 PM Information from the World Health Organization Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF exposure by limiting the length of calls or by using handsfree devices to keep mobile phones away from your head and body. Source: WHO Fact Sheet 193 Further information: http://www.who.int.
Balina_W377.fm Page 62 Tuesday, July 24, 2007 5:43 PM Privacy and Data Security Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information: • Monitor access—Keep your mobile device with you and do not leave it where others may have unmonitored access. Lock your device’s keypad where this feature is available.
Balina_W377.fm Page 63 Tuesday, July 24, 2007 5:43 PM Smart Practices While Driving Drive Safe, Call Smart SM Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. Go to www.motorola.com/callsmart for more information.
Balina_W377.fm Page 64 Tuesday, July 24, 2007 5:43 PM • Use your mobile device to help others in emergencies. If you see an auto accident, crime in progress, or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you.* • Call roadside assistance or a special non-emergency wireless assistance number when necessary.
Balina_W377.fm Page 65 Tuesday, July 24, 2007 5:43 PM Motorola Limited Warranty for the United States and Canada Warranty What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc.
Balina_W377.fm Page 66 Tuesday, July 24, 2007 5:43 PM Products Covered Length of Coverage Consumer and Professional Two-Way Radio Accessories. Ninety (90) days from the date of purchase by the first consumer purchaser of the product. Products and Accessories that are Repaired or Replaced. The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer. Exclusions Normal Wear and Tear.
Balina_W377.fm Page 67 Tuesday, July 24, 2007 5:43 PM Exclusions Software Embodied in Physical Media. No warranty is made that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. Software NOT Embodied in Physical Media. Software that is not embodied in physical media (e.g.
Balina_W377.fm Page 68 Tuesday, July 24, 2007 5:43 PM What Other Limitations Are There? ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
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