Programming instructions

Table Of Contents
177
Troubleshooting
Troubleshooting
Check these questions first if you have problems with your
phone. If you need additional help, contact the Motorola
Customer Call Center at 1-800-331-6456 (United States)
or 1-800-461-4575 (Canada).
Question Answer
Is your phone
set up
correctly?
Press
M
#
. If you do not see
your phone number, contact
Verizon Wireless.
Is your battery
charged? Do
you see
9
in
the display?
The battery level indicator should
have at least one segment
showing (
7
). If it does not,
recharge your battery, see page
18.
Does the
handset have
a signal? Do
you see
0
in
the display?
The signal strength indicator
should have at least one segment
showing (
1
). If it does not, move
to an area with a stronger signal
to use your phone.
Is the earpiece
volume too
low?
While on a call, press the upper
volume button on the side of your
phone.