Specifications

Configuring Resource Pool Management
Troubleshooting RPM
DC-744
Cisco IOS Dial Technologies Configuration Guide
Troubleshooting Call Discriminator Problems
The following output from the debug resource-pool command displays an incoming call that is matched
against a call discriminator profile:
*Mar 1 00:35:25.995: RM state:RM_IDLE event:DIALER_INCALL DS0:0:0:0:4
*Mar 1 00:35:25.999: RM: event incoming call
*Mar 1 00:35:25.999: RM state:RM_DNIS_AUTHOR event:RM_DNIS_RPM_REQUEST DS0:0:0:0:4
*Mar 1 00:35:26.003: RM:RPM event incoming call
*Mar 1 00:35:26.135: RM:RPM profile rejected do not allocate resource
*Mar 1 00:35:26.139: RM state:RM_RPM_RES_AUTHOR event:RM_RPM_RES_AUTHOR_FAIL DS0:0:0:0:4
*Mar 1 00:35:26.143: RM state:RM_RPM_DISCONNECTING event:RM_RPM_DISC_ACK DS0:0:0:0:4
Troubleshooting Customer Profile Counts
The following output from the debug resource-pool command displays what happens once the customer
profile limits have been reached:
*Mar 1 00:43:33.275: RM state:RM_IDLE event:DIALER_INCALL DS0:0:0:0:9
*Mar 1 00:43:33.279: RM: event incoming call
*Mar 1 00:43:33.279: RM state:RM_DNIS_AUTHOR event:RM_DNIS_RPM_REQUEST DS0:0:0:0:9
*Mar 1 00:43:33.283: RM:RPM event incoming call
*Mar 1 00:43:33.295: RPM count exceeded in profile ACME
*Mar 1 00:43:33.315: RM:RPM profile rejected do not allocate resource
*Mar 1 00:43:33.315: RM state:RM_RPM_RES_AUTHOR event:RM_RPM_RES_AUTHOR_FAIL DS0:0:0:0:9
*Mar 1 00:43:33.323: RM state:RM_RPM_DISCONNECTING event:RM_RPM_DISC_ACK DS0:0:0:0:9
Troubleshooting Resource Group Counts
The following output from the debug resource-pool command displays the resources within a resource
group all in use:
*Mar 1 00:52:34.411: RM state:RM_IDLE event:DIALER_INCALL DS0:0:0:0:19
*Mar 1 00:52:34.411: RM: event incoming call
*Mar 1 00:52:34.415: RM state:RM_DNIS_AUTHOR event:RM_DNIS_RPM_REQUEST DS0:0:0:0:19
*Mar 1 00:52:34.419: RM:RPM event incoming call
*Mar 1 00:52:34.431: RPM profile ACME found
*Mar 1 00:52:34.455: RM state:RM_RPM_RES_AUTHOR event:RM_RPM_RES_AUTHOR_SUCCESS
DS0:0:0:0:19
*Mar 1 00:52:34.459: All resources in res_group isdn-ports are in use
*Mar 1 00:52:34.463: RM state:RM_RPM_RES_ALLOCATING event:RM_RPM_RES_ALLOC_FAIL
DS0:0:0:0:19
*Mar 1 00:52:34.467: RM:RPM failed to allocate resources for "ACME"
Troubleshooting VPDN
Troubleshooting problems that might typically occur are as follows:
• Customer profile is not associated with a VPDN profile or VPDN group (the call will be locally
terminated in this case. Regular VPDN can still succeed even if RPM/VPDN fails).
• VPDN profile limits have been reached (call answered but disconnected).
• VPDN group limits have been reached (call answered but disconnected).
• VPDN endpoint is not reachable (call answered but disconnected).