Specifications

Configuring Resource Pool Management
Troubleshooting RPM
DC-740
Cisco IOS Dial Technologies Configuration Guide
domain cisco2.com
dnis customer1-calledg
initiate-to ip 172.21.9.67
loadsharing ip 172.21.9.68 limit 100
backup ip 172.21.9.69 priority 5
vpdn-group customer2-vpdng
request dialin
protocol l2tp
dnis customer2-calledg
domain acme.com
initiate-to ip 172.22.9.5
Troubleshooting RPM
Test and verify that ISDN, CAS, SS7, PPP, AAA, and VPDN are working properly before implementing
RPM. Once RPM is implemented, the only debug commands needed for troubleshooting RPM are as
follows:
• debug resource pool
• debug aaa authorization
The debug resource-pool command is useful as a first step to ensure proper operation. It is usually
sufficient for most cases. Use the debug aaa authorization command for troubleshooting VPDN and
modem service problems.
Problems that might typically occur are as follows:
• No DNIS group found or no customer profile uses a default DNIS
• Call discriminator blocks the DNIS
• Customer profile limits exceeded
• Resource group limits exceeded
Note Always enable the debug and log time stamps when troubleshooting RPM.
This section provides the following topics for troubleshooting RPM:
• Resource-Pool Component
• Resource Group Manager
• Signaling Stack
• AAA Component
• VPDN Component
• Troubleshooting DNIS Group Problems
• Troubleshooting Call Discriminator Problems
• Troubleshooting Customer Profile Counts
• Troubleshooting Resource Group Counts
• Troubleshooting VPDN
• Troubleshooting RPMS