Specifications
Configuring Resource Pool Management
RPM Overview
DC-704
Cisco IOS Dial Technologies Configuration Guide
The outgoing side of the customer profile directs the answered call to the appropriate destination:
• To a local AAA server of retail dial applications and Internet/intranet access.
• To a tunnel that is established between the NAS or L2TP Access Concentrator (LAC) to a wholesale
VPDN home gateway of a dial customer, or L2TP Network Server (LNS) using Layer 2 Forwarding
Protocol (L2F) or Layer 2 Tunneling Protocol (L2TP) technology.
Default Customer Profiles
Default customer profiles are identical to standard customer profiles, except that they do not have any
associated DNIS groups. Default customer profiles are created using the reserved keyword default for
the DNIS group.
Default customer profiles are used to provide session counting and resource assignment to incoming
calls that do not match any of the configured DNIS groups. Although specific resources and DNIS
groups can be assigned to customer profiles, default customer profiles allow resource pooling for the
calls that do not match the configured DNIS groups or where the DNIS is not provided. Retail dial
services and domain-based VPDN use default customer profiles.
When multiple default customer profiles are used, the call type (speech, digital, V.110, or V.120) of the
default DNIS group is used to identify which default customer profile to use for an incoming call. At
most, four default profiles (one for each call type) can be configured.
Note If default customer profiles are not defined, then calls that do not match a DNIS group in a customer
profile are rejected with a “no answer” or “busy” call treatment sent to the switch.
Backup Customer Profiles
Backup customer profiles are customer profiles configured locally on the Cisco NAS and are used to
answer calls based on a configured allocation scheme when the link between the Cisco NAS and Cisco
RPMS is disabled. See the section “Configuring Customer Profiles Using Backup Customer Profiles”
for more information about configuring backup customer profiles.
Customer Profile Template
With RPM, users can also implement wholesale dial services without using VPDN tunnels to complete
dial-in calls to destinations of the end customer. This capability is accomplished with components of the
AAA groups and the PPP configurations.
The AAA group provides IP addresses of AAA servers for authentication and accounting. The PPP
configurations allow users to configure the Cisco IOS PPP feature set on each customer profile. In this
current implementation, PPP configuration is based on the following:
• Applicable IP address pool(s) or default local list of IP addresses
• Primary and secondary Domain Name System (DNS) or Windows Internet naming service (WINS)
• Number of links allowed for each call using MLP
Note The AAA and PPP integration applies to a single NAS environment.
To add PPP configurations to a customer profile, you must create a customer profile template. Once you
create the template and associate it with a customer profile using the source template command, it is
integrated into the customer profile.