Specifications

Configuring and Managing Cisco Access Servers and Dial Shelves
Upgrading and Configuring SPE Firmware
DC-137
Cisco IOS Dial Technologies Configuration Guide
Clearing Log Events
To clear some or all of the log events relating to the SPEs as needed, use the following privileged EXEC
mode commands:
Troubleshooting SPEs
This section provides troubleshooting information for your SPEs regardless of service type mode.
Note SPE ports that pass the diagnostic test are marked as Pass, Fail, and Unkn. Ports that fail the
diagnostic test are marked as Bad. These ports cannot be used for call connections.
Depending on how many ports are installed, the diagnostic tests may take from 5 to 10
minutes to complete.
• Enter the port modem startup-test command to perform diagnostic testing for all modems during
the system's initial startup or rebooting process. To disable the test, enter the no port modem
startup-test command.
• Enter the port modem autotest command to perform diagnostic testing for all ports during the
system’s initial startup or rebooting process.To disable the test, enter the no port modem autotest
command.
You may additionally configure the following options:
– Enter the port modem autotest minimum ports command to define the minimum number of
free ports available for autotest to begin.
– Enter the port modem autotest time hh:mm interval command to enable autotesting time and
interval.
– Enter the port modem autotest error threshold command to define the maximum number of
errors detected for autotest to begin.
• Enter the show port modem test command to displays results of the SPE port startup test and SPE
port auto-test.
When an SPE port is tested as Bad, you may perform additional testing by conducting a series of internal
back-to-back connections and data transfers between two SPE ports. All port test connections occur
inside the access server. For example, if mobile users cannot dial into port 2/5 (which is the sixth port
on the NextPort DFC in the second chassis slot), attempt a back-to-back test with port 2/5 and a
known-functioning port such as port 2/6.
• Enter the test port modem back-to-back slot/port slot/port command to perform internal
back-to-back port tests between two ports sending test packets of the specified size.
Command Purpose
Router# clear spe log
Clears all event entries in the slot history event log.
Router# clear spe counters
Clears statistical counters for all types of services for the specified
SPE, a specified range of SPEs, or all SPEs. If you do not specify the
range of SPEs or an SPE, the statistics for all SPEs are cleared.
Router# clear port log
Clears all event entries in the port level history event log. You cannot
remove individual service events from the port log.