Specifications

BUSINESS CASE
R4-11-4G System Planning Process 2-3
2.3 Business Case
The account manager must create a business case for the customer before the
system engineer designs the system. Motorola management uses the
business case to determine resource needs and develop the sales potential,
based on the customer’s qualifications, specifications, budget, time tables,
and technical requirements.
A Private DataTAC network provides specific competitive advantages. In
businesses such as delivery couriers, a wireless data network extension of
the information system can provide the customer’s business with a distinct
advantage over their competition by providing real-time package tracking.
For a service business, the wireless data network can provide quicker
customer response times and lower operating costs by reducing or
eliminating multiple trips to correct a single problem.
For public safety, the network can increase safety for the field officer, yield
quicker response times to emergencies, and provide greater control of assets.
For utility companies, a wireless data network can reduce service
interruptions by quicker responses to outages and better control of assets.
The radio data network and application software allow the customer to use
mobile computers in the field. To stimulate the thought process and ideas,
some application scenarios include the following:
• Yard master coordinating the assembly of a train of railroad cars for
delivery to customer sidings
• Factory floor manager ordering materials for the production line
• Dock master requesting the removal of a trailer from a loading dock
• Dispatcher sending address and route information to a courier
• Utility meter reader entering customer meter readings
• Cable company installer enabling services
• Firefighter reviewing the floor plans of a burning building
• Fork lift operator guided from one material move to the next without
stopping at the office to pick up the next assignment
• Fuel oil delivery truck operator directed on a computer-optimized
delivery route
• Tank and vehicle sensors connected to the mobile computer relay
product disbursements for immediate billing
• Service technician ordering repair parts for immediate delivery to the job
site
• Patrol officer checking for warrants before approaching a vehicle
• Load master coordinating dock workers and crane operators in loading a
container ship