Personal Communicator User's Guide

Troubleshooting
75
75
The battery
drains faster
than normal
• Are you in an area of variable coverage? This uses extra battery power.
•
Is it a new battery? A new battery needs two to three charge/discharge
cycles to attain normal performance.
•
Is it an old battery? Battery performance declines after several years of
use.
•
Is it a battery that hasn’t been completely discharged? Allow the battery to
fully discharge (until the communicator turns itself off) and then charge the
battery overnight.
•
Check that the Frequency Of Search feature in the Network Selection
menu has not been set to Fast or Continuous .
• Check that the Battery Saving Mode feature has not been set to Off.
•
Are you using your phone in extreme temperatures? At extreme hot or cold
temperatures, battery performance is significantly reduced.
You can’t cancel
Call Diverting or
Call Barring
•Wait until you are in an area with good network coverage and try again.
The
I symbol
is flashing
• There is not enough memory available to store another SMS message .
Use the Messages menu to delete one or more existing messages.
I can’t make
international
calls
• Some service providers block the ability to make international calls.
Contact your Service Provider.
•
Have you included the correct codes? Press and hold 0 (zero) to display
the international dialing prefix (+) and then enter the country code followed
by the phone number.
1036b10o.fm Page 75 Friday, July 14, 2000 2:29 PM