Operation Manual

Help 31
icon is not scrolling during charge
• Adjust the handset slightly on the base.
• Clean the charging contacts with a cloth moistened with
alcohol.
• Check that the mains power is connected properly and
switched on.
• The battery is full. When the handset is fully charged,
icon will appear steady on the display.
No Caller ID
• Check your subscription with your network operator, see
page 26.
• The caller may have withheld their number.
• The record cannot be found in your phonebook. Check
that you have the correct name/number stored in your
phonebook, with the full area code.
I have forgotten my PIN!
• Restore your S12 to its default settings, see “6.7
Emergency default”, page 24.
Cannot register a handset to the base
• You can register up to a maximum of 5 handsets to a S12
base. You must de-register a handset in order to register
a new one, see page 30.
• Check that you have entered the correct PIN code
(default = 0000).
• Check that you are at least one metre away from other
electrical equipment to avoid interference when
registering.
Handset does not ring
• The handset ringer volume may be set to Off, see
page 20.
Base unit does not ring
• The base ringer volume may be set to Off, see page 22.
Noise interference on my phone or on other
electrical equipment nearby
• Place your S12 at least one metre away from electrical
appliances or any metal obstructions to avoid any risk of
interference.