user manual

Contents ix
G
Chapter 11 — Utilities and Diagnostics ...................................11-1
Ping ............................................................................ 11-2
Trace Route................................................................. 11-4
Telnet Client ................................................................ 11-5
Factory Defaults .......................................................... 11-6
Transferring Configuration and Software Files with TFTP .. 11-6
Updating software.............................................. 11-7
Downloading configuration files ........................... 11-7
Uploading configuration files ............................... 11-8
Restarting the System ................................................. 11-8
Appendix A — Troubleshooting..................................................A-1
Configuration Problems .................................................. A-1
Network problems................................................ A-2
How to Reset the Router to Factory Defaults.................... A-2
Power Outages .............................................................. A-3
Technical Support .......................................................... A-3
Before contacting Motorola................................... A-3
Environment profile .............................................. A-3
How to reach us .................................................. A-4
Online product information ................................... A-4
Index