Installation guide

Appendix A
Customer Support
Motorola’s Enterprise Mobility Support Center
If you have a problem with your equipment, contact Enterprise Mobility support for your region. Contact information is
available by visiting http://www.motorola.com/customersupport
and after selecting your region, click on the
appropriate link under Support for Business.
When contacting Enterprise Mobility support, please provide the following information:
• Serial number of the unit
• Model number or product name
• Software type and version number
Motorola responds to calls by email, telephone or fax within the time limits set forth in support agreements. If you
purchased your Enterprise Mobility business product from a Motorola business partner, contact that business partner
for support.
Customer Support Web Site
Motorola's Support Central Web site, accessed via the Symbol-branded products link under Support for Business,
provides information and online assistance including developer tools, software downloads, product manuals and
online repair requests.