Installation manual

Diagnostics

QIP7000 (P2) Series Hybrid QAM/IP HD Set-top Terminal • Installation Manual 71

574702-001 a This document is uncontrolled pending incorporation in a Motorola CMS

Scrolling down displays a table showing the Transmission (TX) Data Rate between

Nodes for up to 8 nodes, in Mbps. The MoCA Node IDs displayed on this table are the

same as on the Connected Home Status screen.

Table 7 – TX Data Rate

Connected Home Link Status

TX Data Rate Between Nodes (Mbps)

Collecting Data: Complete

To Node 0 1 2 3 4

From Node

0 *** 253 233 253 253

1 234 *** N/A N/A N/A

2 253 N/A *** N/A N/A

3 233 N/A N/A *** N/A

4 253 N/A N/A N/A ***

5 N/A N/A N/A N/A N/A

6 N/A N/A N/A N/A N/A

7 N/A N/A N/A N/A N/A

Note: In the example above, the speed between any STB and the router is important for

troubleshooting and VOD problems.

Note: Additionally, the speed between any terminal and the HUB is important for

troubleshooting MRDVR problems.

The Connected Home Link Status fields are:

Field Description

Collecting Data Displays the data collection status: In Progress or Complete.

To Node (column heading) The column shows the data rate to the device.

From Node (row heading) The row shows the data rate from the device.

If any of the following warning indicators is displayed next to a MoCA Node ID, perform

remediation as described in IP Network Issues in S

ection 5, Troubleshooting:

• Bw — The node has a link supporting less than 100 Mbps (the associated BHR RF

LED will also be blinking).

• Fr — The node received significant packet errors caused by thermal noise or

interfering signals.

• Pw — There is insufficient power at the node.