User guide

167
Status Indicator Lights
EN Link Unlit
Note: EN Link light is inactive if only using USB.
• Make sure the you are using the Ethernet cable, not the DSL
cable. The Ethernet cable is thicker than the standard telephone
cable.
• Make sure the Ethernet cable is securely plugged into the Ether-
net jack on the PC.
• If plugging a 3300-series DSL Gateway into a hub the you may
need to plug into an uplink port on the hub, or use an Ethernet cross
over cable.
• Make sure the Ethernet cable is securely plugged into the Ether-
net port on the 3300-series DSL Gateway.
• Try another Ethernet cable if you have one available.
EN Traffic Unlit
• Make sure you have Ethernet drivers installed on the PC.
• Make sure the PC’s TCP/IP Properties for the Ethernet Network
Control Panel is set to obtain an IP address via DHCP.
• Make sure the PC has obtained an address in the 192.168.1.x
range. (You may have changed the subnet addressing.)
• Make sure the PC is configured to access the Internet over a LAN.
• Disable any installed network devices (Ethernet, HomePNA, wire-
less) that are not being used to connect to the 3300-series DSL
Gateway.
USB
Active
Unlit
Note: USB Active light is inactive if only using Ethernet.
• Make sure you have USB drivers installed on the PC.
• Make sure the PC’s TCP/IP Properties for the USB Network Con-
trol Panel is set to obtain an IP address via DHCP.
• Make sure the PC has obtained an address in the 192.168.1.x
range. (You may have changed the subnet addressing.)
• Make sure the PC is configured to access the Internet over a LAN.
• Disable any installed network devices (Ethernet, HomePNA, wire-
less) that are not being used to connect to the 3300-series DSL
Gateway.
DSL
Traffic
Unlit
• Launch a browser and try to browse the Internet. If the DSL Active
light still does not flash, then proceed to Advanced Troubleshooting
below.