User guide

8 - 6 MC75A Enterprise Digital Assistant User Guide
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
MC75A removed
from cradle or
disconnected from
host computer
during
communication.
Replace the MC75A in the cradle, or reattach the communication
cable and re-transmit.
Incorrect cable
configuration.
See the system administrator.
Communication
software was
incorrectly installed
or configured.
Perform setup. Refer to the MC75A Enterprise Digital Assistant
Integrator Guide for details.
No sound. Volume setting is
low or turned off.
Adjust the volume. See
Adjusting Volume on page 2-12 .
MC75A shuts off. MC75A is inactive. The MC75A turns off after a period of inactivity. If the MC75A is
running on battery power, set this period from 1 to 5 minutes, in
one-minute intervals. If the MC75A is running on external power, set
this period to 1, 2, 5, 10, 15, or 30 minutes.
Check the
Power window by selecting Start > Settings > Power
icon. Select the
Advanced tab and change the setting for a longer
delay before the automatic shutoff feature activates.
Battery is depleted. Recharge or replace the battery.
Battery is not
inserted properly.
Insert the battery properly. See
Installing the Main Battery on page
1-4
.
Tapping the window
buttons or icons does
not activate the
corresponding feature.
Screen is not
calibrated correctly.
Re-calibrate the screen. See
Calibrating the Screen on page 1-7 .
The system is not
responding.
Warm boot the system. See
Resetting the MC75A on page 2-17 .
A message appears
stating that the MC75A
memory is full.
Too many files
stored on the
MC75A.
Delete unused memos and records. If necessary, save these
records on the host computer (or use an SD card for additional
memory).
Too many
applications
installed on the
MC75A.
Remove user-installed applications on the MC75A to recover
memory. Select
Start > Settings > System and tap the Remove
Programs
icon. Select the unused program and tap Remove.
MC75A keeps
powering down to
protect memory
contents.
The MC75A’s
battery is low.
Recharge or replace the battery. Configure the MC75A to conserve
power. Refer to
Battery Management on page 1-11 for more
information.
Table 8-1 Troubleshooting the MC75A (Continued)
Problem Cause Solution