Specifications

TMP-12508-54 rev. D Company Confidential
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Q: Will the MC65 support CE6.0?
A: No. There are no plans to support CE6.0 on the MC65.
Q: Will the MC65 support localized languages? If so, which ones will be supported?
A: The MC65 will support the following localized languages: French, German, Italian, Spanish, Simplified Chinese,
Traditional Chinese, Japanese, Portuguese, and Swedish.
Q: When will the MC65 localized languages be available?
A: All localized languages will be available for web download in December 2010. This will include localization of the
Microsoft OS, Motorola Home Screen and User Interface settings.
Service
Q: What is the warranty period for the MC65?
A: One year.
Q: Can I continue to get software support after the warranty period?
A: No. Customers with product outside of the warranty period are required to have a valid Motorola Enterprise
Mobility Services agreement in place to obtain software support, which includes technical telephone support and
the ability to download software releases (including updates).
Q: Is a service agreement available if my MC65 terminal breaks (for example: if there’s a broken screen)?
A: Yes, Motorola’s Service from the Start with Comprehensive Coverage extends normal wear and tear repair
coverage to include internal and external components damaged through accidental breakage. Customers can
rest assured that no matter what is damaged — from broken displays and keypads to cracked exit windows —
the repair is covered.
Q: Is a service available to help me manage my large quantity of mobile devices?
A: Yes. Motorola’s Managed Device Service provides complete end-to-end management for all of your customers’
mobile assets with the expertise to help improve the availability of their mobile devices throughout their
organization. Using a combination of proactive and reactive methods, supported by Motorola’s device
management platform, this service helps customers keep their devices operational and managed efficiently and
effectively.
Q: Are accessories covered under a service agreement?
A: Yes. Select accessories that ship with the MC65 are covered under Motorola’s Service from the Start with
Comprehensive Coverage agreements. This includes styluses, screen protectors and hand straps, where
applicable.
Additional Features
Q: Does the MC65 have remote diagnostic capabilities (i.e. download to home office or depot)?
A: Yes, via MSP or industry standard maintenance products.
Q: Does the MC65 support 802.11n?
A: No. The MC65 supports 802.11a/b/g. 802.11a offers a smoother migration to 802.11n infrastructure.
Q. Does the MC65 have FIPS Certification?
A. No. The MC65 will not have FIPS 140-2 certification at time of release but will be available sometime in 2011.
Q. Will the MC65 support TEAM client?
A. Not at release. TEAM support is expected to be available in 2011. Look out for announcements in the future.
Q. Does the MC65 support WAPI?
A. Not at release. Look out for announcements in the future.