MC65 MOBILE COMPUTER INTEGRATOR GUIDE
MC65 MOBILE COMPUTER INTEGRATOR GUIDE 72E-142435-02 Rev.
ii MC65 Integrator Guide No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice. The software is provided strictly on an “as is” basis. All software, including firmware, furnished to the user is on a licensed basis.
iii Revision History Changes to the original guide are listed below: Change Date Description -01 Rev A 9/2010 Initial release. -01 Rev. B 3/2011 Correct scan button wake up on page 1-9. -02 Rev. A 11/2011 Updates due to latest software, OEM version 02.31.00XX. -02 Rev. B 06/30/12 Add Power off procedure, add new registry settings.
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TABLE OF CONTENTS Revision History .............................................................................................................................. iii About This Guide Introduction ..................................................................................................................................... Documentation Set ......................................................................................................................... Configurations...........................
vi MC65 Integrator Guide Chapter 2: Accessories Introduction .................................................................................................................................... Single Slot USB Cradle .................................................................................................................. Setup ........................................................................................................................................ Charging the MC65 Battery .........
Table of Contents Charging Temperature ............................................................................................................. Vehicle Holder ................................................................................................................................ Installation Reminders ............................................................................................................. Device Mounting Precautions .........................................................
viii MC65 Integrator Guide Chapter 5: Phone Setup Introduction .................................................................................................................................... Automatic Network Setup ........................................................................................................ Manual Network Setup ............................................................................................................. CDMA Network Setup ...................................
Table of Contents Cables ...................................................................................................................................... 6-10 Magnetic Stripe Reader ........................................................................................................... 6-10 Appendix A: Technical Specifications MC65 Technical Specifications ...................................................................................................... MC65 ..................................
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ABOUT THIS GUIDE Introduction This Integrator Guide provides information about setting up and configuring the MC65 and it’s accessories. NOTE Screens and windows pictured in this guide are samples and can differ from actual screens. Documentation Set The documentation for the MC65 is divided into guides that provide information for specific user needs. • MC65 Quick Start Guide - describes how to get the MC65 up and running. • MC65 User Guide - describes how to use the MC65.
xii MC65 Integrator Guide Software Versions This guide covers various software configurations and references are made to operating system or software versions for: • Adaptation Kit Update (AKU) version • OEM version • Fusion version • Phone version. AKU Version To determine the Adaptation Kit Update (AKU) version: Tap Start > Settings > System > About > Version. The second line lists the operating system version and the build number. The last part of the build number represents the AKU number.
About This Guide xiii • Chapter 6, Maintenance & Troubleshooting includes instructions on cleaning and storing the MC65, and provides troubleshooting solutions for potential problems during MC65 operation. • Appendix A, Technical Specifications includes tables listing the technical specifications for the MC65 and its accessories. Notational Conventions The following conventions are used in this document: • “EDA” refers to Motorola MC65 family of hand-held computers.
xiv MC65 Integrator Guide Service Information If you have a problem with your equipment, contact Motorola Solutions Global Customer Support for your region. Contact information is available at: http://www.motorolasolutions.com/contactsupport. When contacting Enterprise Solutions support, please have the following information available: • Serial number of the unit (found on manufacturing label) • Model number or product name (found on manufacturing label) • Software type and version number.
CHAPTER 1 GETTING STARTED Introduction This chapter lists the parts and accessories for the MC65 and explains how to set up the MC65 for the first time. Unpacking Carefully remove all protective material from the MC65 and save the shipping container for later storage and shipping. Verify that you received the following: • MC65 EDA • 3600 mAh Lithium-ion battery • stylus with tether (installed) • screen protector, installed on display window • Regulatory Guide • Quick Start Guide.
1-2 MC65 Integrator Guide Getting Started To start using the MC65 for the first time: • Install a microSD card (optional) • Install the SIM card (GSM only) • Install the main battery pack. • Charge the MC65. • Power on the MC65. Installing a microSD Card The microSD card slot provides secondary non-volatile storage. The slot is located under the battery pack. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.
Getting Started 1-3 microSD card Holding tab Figure 1-2 Insert microSD Card in Holder 7. Close the card holder door and push down until it is securely into place. 8. If installing a SIM card, proceed to Installing the SIM Card. 9. Close SIM card holder door and slide down until it locks into place. 10. Close rubber access door. Installing the SIM Card NOTE GSM only. The MC65 does not support copying multiple contacts to some SIM cards.
1-4 MC65 Integrator Guide Figure 1-3 Lifting the SIM Cover 4. Insert the SIM card, as shown in Figure 1-4 ensuring that the card slides into the holding tabs on each side of the door. Figure 1-4 Inserting the SIM Card 5. Close SIM card holder door and slide down to lock into place. 6. Close the rubber access door. 7. Install the battery. NOTE For detailed information about WWAN activation and settings, refer to the MC65 Integrator Guide. Installing the Battery To install the battery. 1.
Getting Started 1-5 Battery Release Latch 2 1 Battery Figure 1-5 Inserting the Battery Charging the Battery CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 6-2. Charging the Main Battery Before using the MC65 for the first time, charge the main battery until the amber Charging/Battery Status LED remains lit (see Table 1-1 on page 1-6 for charge status indications).
1-6 MC65 Integrator Guide 2. Insert the MC65 into a cradle or attach to a cable. The MC65 begins charging. The Charging/Battery Status LED blinks amber while charging, then turns solid amber when fully charged. See Table 1-1 for charging indications. The 3600 mAh battery charges in less than six hours. Table 1-1 LED Charge Indicators Charging/Battery Status LED Indication Off MC65 is not charging. MC65 is not inserted correctly in the cradle or connected to a power source.
Getting Started 1-7 Powering Off the MC65 NOTE Only available on OEM version 02.31.002 and above. To power off the MC65, press the Power button for five seconds. Tap Power Off. Figure 1-6 Power Key Menu First-time Network Activation Network Activation To activate on a GSM/UMTS network: 1. If an active SIM card was installed in the MC65, the MC65 performs the activation process. 2. The Phone Network - GSM/UMTS Setup dialog box displays. 3. Tap Yes and then OK. For some carriers, the MC65 resets.
1-8 MC65 Integrator Guide 9. Press Activate Now button. For detailed information for configuring the phone and activating on a different network, see Chapter 5, Phone Setup. Replacing the Battery CAUTION The MC65 backup battery retains data for up to 15 minutes. Replace the battery within 15 minutes to ensure that application states are maintained and that data is not lost. 1. If the MC65 is in suspend mode, press the red Power button to wake the device. 2.
Getting Started • On a numeric keypad, simultaneously press the red Power button and the and • On an alphanumeric keypad, simultaneously press the red Power button and the • On a PIM keypad, simultaneously press the red Power button and the and 1-9 keys. and keys. keys. Performing a Clean Boot CAUTION A clean boot should only be performed by an authorized system administrator. You must connect the MC65 to AC power during a clean boot.
1 - 10 MC65 Integrator Guide Table 1-2 Wake-up Default Settings Condition for Wake-up Power Button Automatic Time-out The screen is touched.
CHAPTER 2 ACCESSORIES Introduction This chapter provides set up information for the MC65 various accessories listed in Table 2-1: Table 2-1 MC65 Accessories Accessory Part Number Description Cradles Single Slot USB Cradle CRD5500-1000UR Charges the MC65 main battery and a spare battery. Synchronizes the MC65 with a host computer through a USB connection. Single Slot Ethernet/Modem/USB Cradle CRD5500-1000XR Charges the MC65 main battery and a spare battery.
2-2 MC65 Integrator Guide Table 2-1 MC65 Accessories (Continued) Accessory Part Number Description Miscellaneous Spare 3600 mAh lithium-ion battery BTRY-MC55EAB02 Replacement 3600 mAh battery. DEX Cable 25-127558-01R For use with electronic data exchange For example, vending machines. Trigger Handle TRG5500-101R Adds a gun-style handle with a scanning trigger for comfortable and productive data capture. Magnetic Stripe Reader MSR5500-100R Captures data from magnetic stripe cards.
Accessories Single Slot USB Cradle This section describes how to set up and use a Single Slot USB cradle with the MC65. For USB communication setup procedures see Chapter 3, ActiveSync. The Single Slot USB cradle: • Provides 5.4 VDC power for operating the MC65. • Synchronizes information between the MC65 and a host computer. See Chapter 3, ActiveSync for information on setting up a partnership between the MC65 and a host computer. • Charges the MC65’s battery. • Charges a spare battery.
2-4 MC65 Integrator Guide Charge Status LED Figure 2-2 MC65 Battery Charging Charging the Spare Battery Spare Battery Spare Battery Charging LED Figure 2-3 Spare Battery Charging Battery Charging Indicators The Single Slot USB cradle charges the MC65’s main battery and a spare battery simultaneously.
Accessories 2-5 The MC65’s Charging/Battery Status LED indicates the status of the battery charging in the MC65. See Table 1-1 on page 1-6 for charging status indications. The spare battery charging LED on the cradle indicates the status of the spare battery charging in the cradle. See Table 2-2 for charging status indications. The 3600 mAh battery fully charges in approximately six hours. Charging Temperature Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F).
2-6 MC65 Integrator Guide Single Slot Ethernet/Modem/USB Cradle This section describes how to set up and use a Single Slot Ethernet/Modem/USB cradle with the MC65. For USB communication setup procedures see Chapter 3, ActiveSync. The Single Slot Ethernet/Modem/USB cradle: • Provides 5.4 VDC power for operating the MC65. • Connects the MC65 to a host computer using USB, a dial-up network using the modem or an Ethernet network. • Charges the MC65’s battery. • Charges a spare battery.
Accessories 2-7 Setup Ethernet Hub AC Line Cord Power Supply USB Port Phone Port Ethernet Port Power Port Figure 2-4 Cradle Setup Modem USB Ethernet Figure 2-5 Connection Switch Indicators • Spare Battery Charging LED - Indicates the charging status of the spare battery. • Ethernet/Modem LED - Blinks whenever Ethernet or modem connectivity is established. • Speed LED - Lights green indicating that the transfer rate is 100 Mbps. When it is not lit, indicates that the transfer rate is 10Mbps.
2-8 MC65 Integrator Guide Spare Battery Charging LED Ethernet/Modem LED Speed LED Link LED Figure 2-6 Cradle Indicators MC65 Software Setup Ethernet Setup 1. Tap Start > Settings > Connections tab > Wi-Fi icon. 2. Select Work from the drop-down menu. 3. Select USB/Ethernet Series Adapter from the list box. 4. Tap Ok. 5. Tap Start > Settings > Connections tab > Connections icon. 6. Tap Advanced tab. 7. Tap Select Networks button. 8. Select My Work Network from both drop-down menus. 9.
Accessories 3. In the Enter a name for the connection text box, enter a name for the connection. 4. In the Select a modem drop-down list, select Modem Cradle on USB. 5. Tap Next. 6. In the text box, enter the phone number to dial. 7. Tap Next. 8. In the User name text box, enter the user name, if required. 9. In the Password text box, enter the password, if required. 10. Tap Finish. 11. To test the connection, tap Start > Programs > Internet Explorer. Enter a web address.
2 - 10 MC65 Integrator Guide Four Slot Ethernet Cradle This section describes how to set up and use a Four Slot Ethernet cradle with the MC65. The Four Slot Ethernet cradle: • Provides 5.4 VDC power for operating the MC65. • Connects the MC65 (up to four) to an Ethernet network. The CRD5500-4000ER provides a maximum of 100 Mbps data rate. The CRD5501-4001ER provides a maximum of 1 Gbps data rate. • Simultaneously charges up to four MC65s. You cannot ActiveSync using the Four Slot Ethernet cradle.
Accessories 2 - 11 Ethernet Port 1 Power Port Ethernet Port Ethernet Switch, Router, or Hub Connection Figure 2-8 Four Slot Ethernet Cradle Connection Daisychaining Ethernet Cradles Daisychain up to four Ethernet cradles to connect several cradles to an Ethernet network. Use either a straight or crossover cable. Daisy-chaining should not be attempted when the main Ethernet connection to the first cradle is 10 Mbps as throughput issues will almost certainly result.
2 - 12 MC65 Integrator Guide 1. Tap Start > Settings > Connections tab >WiFi icon. The Configure Network Adapters window appears. Figure 2-10 Configure Network Adapters Window 2. In the My network card connects to: drop-down list, select the appropriate connection. 3. In the Tap an adapter to modify settings: list, select USB/Ethernet Series Adapter. Figure 2-11 IP Address Tab 4.
Accessories 2 - 13 Figure 2-12 Name Servers Tab 6. Enter the appropriate DNS, Alt DNS, WINS, and Alt WINS server addresses. 7. Tap ok. Figure 2-13 Adapters Dialog Box 8. Tap ok to confirm the setup. 9. Tap ok to exit. Charging and Communication Insert the MC65 into a slot to begin charging. LED Charging Indicators The MC65’s charge LED shows the status of the battery charging in the MC65. See Table 1-1 on page 1-6 for charging status indications.
2 - 14 MC65 Integrator Guide Table 2-3 CRD5500-4000ER LED Indicators Data Rate Green Speed LED (Left) Yellow Link LED (right) 100 Mbps On On/Blink 10 Mbps Off On/Blink LED Communication Indicators (CRD5501-4000ER) There are two green LEDs on the front of the cradle and two green LED on the Ethernet 2 port. These green LEDs light and blink to indicate the data transfer rate. When the LEDs are not lit the transfer rate is 10 Mbps.
Accessories 2 - 15 Four Slot Charge Only Cradle This section describes how to set up and use a Four Slot Charge Only cradle with the MC65. The Four Slot Charge Only cradle: • Provides 5.4 VDC power for operating the MC65. • Simultaneously charges up to four MC65s. You cannot ActiveSync using the Four Slot Charge Only cradle. To ActiveSync with a host computer, use the Single Slot USB cradle. Setup Connect the Four Slot Charge Only cradle to a power source.
2 - 16 MC65 Integrator Guide Wall Mount Bracket Use the optional Wall Mount Bracket to mount a four slot cradle to a wall. To attach the Wall Mount Bracket: 1. Use the Wall Mount Bracket as a template and mark the locations of the four mounting screws. NOTE Use fasteners appropriate for the type of wall and the Wall Mount Bracket mounting slots. The Wall Mount Bracket mounting slots are designed for a fastener with a #8 pan head. Fasteners must be able to hold a minimum of 4.9 Kg (10.8 lbs). 2.
Accessories 2 - 17 3. Swing the four slot cradle down onto the mounting bracket and align the mounting screws so that they fit into the screw slots. Wall Mount Bracket Screw Slots Power Supply Well Figure 2-17 Wall Mount Bracket 4. Tighten the mounting screws to secure the four slot cradle to the bracket. Figure 2-18 Mounting Screws 5. Connect power (see Figure 2-14 on page 2-15). The power supply should be located in the power supply well.
2 - 18 MC65 Integrator Guide VCD5500 Vehicle Cradle This section describes how to set up and use a VCD5500 vehicle cradle with the MC65. Once installed in a vehicle, the cradle: • holds the MC65 securely in place • provides power for operating the MC65 • re-charges the battery in the MC65. Requirements For mounting: • four #8-32 self-locking nuts • four #8 washers • a drill with a #6 drill bit (.204”).
Accessories 2 - 19 1. Select a mounting location for the cradle. It should be flat, and must provide adequate support for the cradle. NOTE If using the GPS functionality of the MC65, ensure that the vehicle cradle is positioned so that the MC65 has a clear unobstructed view of the sky. 2. Prepare the mounting surface to accept four #8-32 studs, using the mounting template below. Drill four holes with a #6 drill bit. 1.2” 1.5” Figure 2-19 Vehicle Cradle Mounting Template 3.
2 - 20 MC65 Integrator Guide 2. Route the power input cable from the cradle’s power port to the connection point for the vehicle’s power source. CAUTION 3. The means of routing and securing the power input cable from the cradle through to the vehicle power source is extremely important. Hazards associated with improper wiring can be severe. To avoid unintentional contact between the wire and any sharp edges, provide the cable with proper bushings and clamping where it passes through openings.
Accessories 2 - 21 Charging the MC65 Battery Insert the MC65 into the vehicle cradle to begin charging. A click indicates that the MC65 button release locking mechanism is enabled and the MC65 is locked in place. Release Lever Figure 2-21 MC65 Battery Charging CAUTION Ensure the MC65 is fully inserted in the cradle. Lack of proper insertion may result in property damage or personal injury. Motorola, Inc. is not responsible for any loss resulting from the use of the products while driving.
2 - 22 MC65 Integrator Guide Battery Charging Indicators The MC65’s charge LED indicates the status of the battery charging in the MC65. See Table 1-1 on page 1-6 for charging status indications. The 3600 mAh battery charges in approximately six hours. Charging Temperature Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC65.
Accessories 2 - 23 Four Slot Battery Charger This section describes how to use the Four Slot Battery Charger to charge up to four MC65 spare batteries. Spare Battery Charging 1. Connect the charger to a power source. 2. Insert the spare battery into a spare battery charging well and gently press down on the battery to ensure proper contact.
2 - 24 MC65 Integrator Guide Table 2-6 Spare Battery LED Charging Indicators LED Indication Off No spare battery in slot; spare battery not placed correctly; cradle is not powered. Fast Blinking Amber Error in charging; check placement of spare battery. Slow Blinking Amber Spare battery is charging. Solid Amber Charging complete.
Accessories 2 - 25 Cables This section describes how to set up and use the cables. The cables are available with a variety of connection capabilities. The following communication/charge cables are available: • USB Charging cable • Charge Only cable • Auto Charge cable. USB Charging Cable The USB Charging cable provides the MC65 with operating and charging power when used with the Motorola approved power supply and AC line cord and synchronize information between the MC65 and a host computer.
2 - 26 MC65 Integrator Guide Figure 2-25 Charge Only Cable Auto Charge Cable The Auto Charge cable plugs into a vehicle cigarette lighter and provide the MC65 with operating and charging power. Figure 2-26 Auto Charge Cable Connecting to the MC65 1. If required, connect the cable power input connector to the Motorola approved power source. 2. Slide the bottom of the MC65 into the connector cup end of the cable until the MC65 is firmly seated in the cup. 3.
Accessories 2 - 27 Locking Tab Figure 2-27 Cable Cup Locking Tabs 4. To remove, slide the two locking tab down and remove the cable from the MC65. Battery Charging Indicators The MC65 amber Charge LED indicates the MC65 battery charging status. The 3600 mAh battery charges in less than six hours. See Table 1-1 on page 1-6 for charging status indications. Charging Temperature Charge batteries in temperatures from 0°C to 40°C (32°F to 104°F). Charging is intelligently controlled by the MC65.
2 - 28 MC65 Integrator Guide Vehicle Holder WARNING! Some countries prohibit the mounting of any electronic device in any location on the vehicle dashboard and windshield. Be sure to check your local laws acceptable mounting areas before installing the auto mounting kit. Installation Reminders Figure 2-28 Vehicle Holder Mounting • Do not mount the vehicle holder where it will obscure the driver’s view of the road. • Do not mount the vehicle holder near the driver seat air bag deployment area.
Accessories 2 - 29 Assembly 1. Insert the vehicle holder’s cradle plate to the holes on the back of the cradle. 2. Push the cradle down until both parts are engaged. Windshield Installation 1. Fix the suction cup mount to the selected area with the suction lever facing up. Suction Cup Mount Cradle Plate Cradle Figure 2-29 Windshield Installation 2. Flip the lever down to create a vacuum between the suction cup and the mounting surface. 3.
2 - 30 MC65 Integrator Guide Locking Tab Figure 2-30 Insert MC65 into Vehicle Holder 5. Connect the auto charger cable to the MC65 and slide the two locking tabs up to secure the cable cup to the MC65. 6. Connect the other end to the cigarette lighter socket. The LED indicator on the right side of the touch screen lights up orange during charging. NOTE Prior to removing the MC65 from the vehicle holder, disconnect the auto-charge cable from the MC65. Flat Surface Installation 1.
Accessories 2 - 31 5. Make sure that the suction bond is strong enough before proceeding to the next step. 6. Slide the MC65 into the cradle. Figure 2-32 Vehicle Holder Mounted on Flat Surface 7. Connect the auto charger cable to the MC65 and slide the two locking tabs up to secure the cable cup to the MC65. 8. Connect the other end to the cigarette lighter socket. The LED indicator on the right side of the touch screen lights up orange during charging.
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CHAPTER 3 ACTIVESYNC Introduction To communicate with various host devices, install Microsoft ActiveSync (version 4.5 or higher) on the host computer. Use ActiveSync to synchronize information on the MC65 with information on the host computer. Changes made on the MC65 or host computer appear in both places after synchronization. NOTE When an MC65 with Windows Mobile 6.5 is connected to a host computer and an ActiveSync connection is made, the WLAN radio (if applicable) is disabled.
3-2 MC65 Integrator Guide MC65 Setup NOTE Microsoft recommends installing ActiveSync on the host computer before connecting the MC65. The MC65 by default is set up to communicate through a USB connection. Chapter 2, Accessories provides the accessory setup and cable connection information for use with the MC65. The MC65 communication settings must be set to match the communication settings used with ActiveSync. 1. On the MC65 tap Start > ActiveSync icon. 2. Tap Menu > Connections. 3.
ActiveSync 3-3 Setting Up an ActiveSync Connection on the Host Computer To start ActiveSync: 1. Select Start > Programs > Microsoft ActiveSync on the host computer. The ActiveSync Window displays. Figure 3-1 ActiveSync Window NOTE Assign each MC65 a unique device name. Do not try to synchronize more than one MC65 to the same name. 2. In the ActiveSync window, select File > Connection Settings. The Connection Settings window appears. Figure 3-2 Connection Settings Window 3.
3-4 MC65 Integrator Guide To synchronize: 1. If the Get Connected window does not appear on the host computer, select Start > All Programs > Microsoft ActiveSync. Figure 3-3 Synchronization Setup Wizard Window 2. Click Next. Figure 3-4 Synchronization Directly With a Server Window 3. Select the check box to synchronize with a server running Microsoft Exchange if applicable. 4. Click Next.
ActiveSync Figure 3-5 Synchronization Option Window 5. Select the appropriate settings and click Next. Figure 3-6 Wizard Complete Window 6. Click Finish.
3-6 MC65 Integrator Guide During the first synchronization, information stored on the MC65 is copied to the host computer. When the copy is complete and all data is synchronized, the MC65 can be disconnect from the host computer. NOTE The first ActiveSync operation must be performed with a local, direct connection. Windows Mobile retains partnerships information after a reset. For more information about using ActiveSync, start ActiveSync on the host computer, then see ActiveSync Help.
CHAPTER 4 APPLICATION DEPLOYMENT Introduction This chapter describes features in Windows Mobile including new security features, how to package applications, and procedures for deploying applications onto the MC65. Security The MC65 implements a set of security policies that determine whether an application is allowed to run and, if allowed, with what level of trust.
4-2 MC65 Integrator Guide mode. This means that only applications signed with a certificate from the Privileged Execution Trust Certificate Store can run. To support the broadest number of deployments, third-party software developers should perform the following when releasing software for a Windows Mobile 6 devices: • Sign all their EXEs & DLLs with their private key • Provide the corresponding public certificate to end-users so that it can be installed into Privileged Execution Trust Certificate Store.
Application Deployment 4-3 Installing Certificates Use XML provisioning to query and delete certificates from certificate stores. To add a new certificate the Privileged Execution Trust Certificate Store, use the following sample provisioning document:
4-4 MC65 Integrator Guide as RAPIConfig, may not work properly. Refer to the Windows Mobile Version 6 Help file for finding information on Remote API security policies. Packaging NOTE Applications compiled for Windows Mobile 6 are not backward-compatible with previous versions. Packaging combines an application's executable files into a single file, called a package. This makes it easier to deploy and install an application to the MC65.
Application Deployment 4-5 • Open the Storage Card directory. • Tap the package CAB file. The application installs on the MC65. Installation Using AirBEAM The AirBEAM Smart Client provides backward-compatible legacy AirBEAM functionality and backward-compatible legacy MSP 2.x Level 2 Agent functionality. Refer to the AirBEAM Smart Windows CE Client Product Reference Guide, p/n 72-63060-xx, for instructions for AirBEAM Smart client.
4-6 MC65 Integrator Guide A progress bar displays until the update completes. 6. The MC65 re-boots. 7. The calibration screen appears. microSD Card To install an update loader package using a microSD card: 1. Copy all the update loader package files to the root directory of a microSD card. 2. Install the microSD card into the MC65. See Installing a microSD Card on page 1-2 for installation instructions. 3. Connect the MC65 to AC power. See Chapter 2, Accessories. 4. Perform a reset. 5.
Application Deployment 2. 4-7 In the Windows Mobile 6 tools directory on the desktop computer (typically \Program Files\Windows CE Tools\wce500\Windows Mobile 6 Pocket PC SDK\Tools), run the Makecab.exe utility, using the following syntax to create a .cpf file from the _setup.xml file: MakeCab.exe /D COMPRESS=OFF _setup.xml myOutCpf NOTE COMPRESS=OFF is required for backward compatibility with Pocket PC. 3. Optionally, use the Authenticode tools to sign the .cpf file. 4. Tap the filename to install.
4-8 MC65 Integrator Guide SampleCpy.cpy \Application\example.txt > \Windows\example.txt The following example uses XML provisioning to perform the same task: SampleCpy.xml
Application Deployment 4-9 minimizing the number of reads and writes to a file, removing unneeded debug logging, and minimizing file flushing or closing files. Persistent Storage Windows Mobile 6 protects all data and applications from power-related loss. Because Windows Mobile 6 mounts the entire file system and registry in persistent storage (rather than using RAM), MC65 devices provide a reliable storage platform even in the absence of battery power.
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CHAPTER 5 PHONE SETUP Introduction If the cellular service is with AT&T, Telcel, Bell Mobility, Telstra, or any other operator that supplies a SIM card, install the SIM card into the MC65. Refer to Installing the SIM Card on page 1-3 for more information. Note that first-time power-up may take up to five minutes, as the MC65 automatically configures itself for the carrier.
5-2 MC65 Integrator Guide 2. On the Band tab, select the Network Type: • CDMA Only - Searches for only CDMA networks. GSM/UMTS networks are ignored. • CDMA First - Searches first for CDMA networks and then for GSM/UMTS networks if CDMA networks are not found. 3. On the CDMA Setup tab, tap Preferred network and select your carrier. 4. Tap Start Activation button. 5. On the Phone Network - CDMA Activation dialog box, tap Yes. 6. On an active phone line, call your carrier to active the MC65.
Phone Setup 5-3 Dual Network Usage The MC65 can be set up to be used on both a CDMA and GSM/UMTS networks and the user can switch between them. NOTE Each active network account uses its own phone number. On OEM version 01.121.0X, when an AT&T SIM card is installed in the MC65, the user interface for the CDMA settings is hidden. To restore access to these settings, please contact Motorola Enterprise Mobility Support. 1. Obtain an active GSM/UMTS SIM card. 2. Activate the MC65 on a CMDA network.
5-4 MC65 Integrator Guide 5. On the GSM/UMTS tab, tap the Update Connection Settings button. NOTE If using an unsupported network, data connection and MMS settings must be manually configured. See Configuring a GSM Data Connection on page 5-5 and refer to the MC65 User Guide for MMS set up information. 6. Tap OK. 7. Upon return, remove the global SIM card. 8. Tap > Start > Setting > Connections > Phone network Setup. 9. On the Band tab, tap Network type and select CDMA First or CDMA Only. 10.
Phone Setup Configuring a GSM Data Connection NOTE SIM cards of supported carriers automatically configure the data connection upon activation. Data connections for non-supported carriers must be manually configured. A data connection allows Internet access across a wireless network. To set up a new data connection: 1. Acquire an Access Point Name (APN) from the service provider. 2. Tap Start > Settings > Connections > Connections > Tasks. 3. Under My ISP select Add a new modem connection. 4.
5-6 MC65 Integrator Guide Phone Settings Use the Phone Settings window to customize settings, such as the ring type and ring tone for incoming calls, security options, and other options depending on the type of service. Sounds Use the Sounds tab to customize ring type, ring tone, keypad tone. Tap Start > Settings > Personal > Phone > Sounds. Figure 5-1 MC65 Phone Window - Phone Tab 1. Select a ring type from the Ring type: drop-down list.
Phone Setup 5-7 Figure 5-2 Security Tab To require a PIN when using the phone: 1. Select the Require PIN when phone is used check box. Figure 5-3 Enter PIN 2. Use the dialer keypad to enter a four to eight digit PIN. 3. Tap Enter to enable the PIN and return to the Security tab. Changing a PIN CAUTION If the user enters an incorrect PIN, the message “SIM PIN incorrect: Try again” appears. After three consecutive incorrect attempts, the SIM card is blocked.
5-8 MC65 Integrator Guide Disabling a PIN 1. Deselect the Require PIN when phone is used check box. 2. Use the dialer keypad to enter the current PIN. 3. Tap Enter. 4. Tap OK to confirm the change and exit settings. GSM Services Use the GSM Services tab to configure settings for subscribed phone services.
Phone Setup 5-9 • To forward all calls to a different phone number: • select the Forward all incoming phone calls check box. • enter the phone number to receive forwarded calls in the To: text box. • To forward incoming calls to a different phone number based on a specific situation, select one or more of the check boxes under Forward phone calls only if:. • No answer: enter the phone number to receive forwarded calls only when the phone cannot be answered.
5 - 10 MC65 Integrator Guide Internet Use the Internet tab to configure Internet calling. Select an option from the down-down list. Tap OK. Services Use the Services tab to set Broadcast Channels and GPDS Privacy features. Broadcast Channels Enable broadcast messages from local cell sites. These messages include emergency directions and information services. GPS Privacy Allows internet applications to use current location. HAC Turn Hearing Aide Compatibility (HAC) on and off.
CHAPTER 6 MAINTENANCE & TROUBLESHOOTING Introduction This chapter includes instructions on cleaning and storing the MC65, and provides troubleshooting solutions for potential problems during MC65 operation. Maintaining the MC65 For trouble-free service, observe the following tips when using the MC65: • Do not scratch the screen of the MC65. When working with the MC65, use the supplied stylus or plastic-tipped pens intended for use with a touch-sensitive screen.
6-2 MC65 Integrator Guide • A screen protector is applied to the MC65. Motorola recommends using this to minimize wear and tear. Screen protectors enhance the usability and durability of touch screen displays. Benefits include: • Protection from scratches and gouges • Durable writing and touch surface with tactile feel • Abrasion and chemical resistance • Glare reduction • Keeping the device’s screen looking new • Quick and easy installation.
Maintenance & Troubleshooting 6-3 • To charge the mobile device battery, the battery and charger temperatures must be between +32 ºF and +104 ºF (0 ºC and +40 ºC) • Do not use incompatible batteries and chargers. Use of an incompatible battery or charger may present a risk of fire, explosion, leakage, or other hazard. If you have any questions about the compatibility of a battery or a charger, contact Motorola Solutions Global Support.
6-4 MC65 Integrator Guide • Isopropyl alcohol • Can of compressed air with a tube. Cleaning the MC65 Housing Using the alcohol wipes, wipe the housing including keys and in-between keys. Display The display can be wiped down with the alcohol wipes, but care should be taken not to allow any pooling of liquid around the edges of the display. Immediately dry the display with a soft, non-abrasive cloth to prevent streaking.
Maintenance & Troubleshooting 5. 6-5 Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface. CAUTION Do not point nozzle at yourself and others, ensure the nozzle or tube is away from your face. 6. Ensure that there is no lint left by the cotton tipped applicator, remove lint if found. 7. If grease and other dirt can be found on other areas of the cradle, use lint free cloth and alcohol to remove. 8.
6-6 MC65 Integrator Guide Table 6-1 Troubleshooting the MC65 (Continued) Problem Cause Solution During data communication, no data transmitted, or transmitted data was incomplete. MC65 removed from cradle or disconnected from host computer during communication. Replace the MC65 in the cradle, or reattach the communication cable and re-transmit. Incorrect cable configuration. See the system administrator. Communication software was incorrectly installed or configured. Perform setup.
Maintenance & Troubleshooting 6-7 Table 6-1 Troubleshooting the MC65 (Continued) Problem Cause Solution The MC65 does not decode with reading bar code. Scanning application is not loaded. Load a scanning application on the MC65. See your system administrator. Unreadable bar code. Ensure the symbol is not defaced. Distance between exit window and bar code is incorrect. Place the MC65 within proper scanning range. MC65 is not programmed for the bar code.
6-8 MC65 Integrator Guide Table 6-3 Troubleshooting the Single Slot USB Cradle (Continued) Symptom MC65 battery is not charging. Spare battery is not charging. During data communication, no data transmits, or transmitted data was incomplete. Possible Cause Action MC65 was removed from cradle or cradle was unplugged from AC power too soon. Ensure cradle is receiving power. Ensure MC65 is seated correctly.
Maintenance & Troubleshooting 6-9 Table 6-4 Troubleshooting the Four Slot Ethernet Cradle (Continued) Symptom Battery is not charging. Cause MC65 removed from the cradle too soon. Solution Replace the MC65 in the cradle. The 3600 mAh battery fully charges in less than six hours. Tap Status Bar > battery status. to view Battery is faulty. Verify that other batteries charge properly. If so, replace the faulty battery. MC65 is not inserted correctly in the cradle.
6 - 10 MC65 Integrator Guide Cables Table 6-7 Troubleshooting the Cables Symptom MC65 battery is not charging. During data communication, no data transmits, or transmitted data was incomplete. Possible Cause MC65 was disconnected from AC power too soon. Action Connect the power cable correctly. Confirm main battery is charging under Tap Status Bar > less than six hours. . The 3600 mAh battery fully charges in Battery is faulty. Verify that other batteries charge properly.
Maintenance & Troubleshooting 6 - 11 Table 6-8 Troubleshooting the Magnetic Stripe Reader (Continued) Symptom Possible Cause Action During data communication, no data transmits, or transmitted data was incomplete. MC65 detached from MSR during communications. Reattach MC65 to MSR and retransmit. Incorrect cable configuration. See the system administrator. Communication software is not installed or configured properly. Perform setup as described in the MC65 Integrator Guide.
6 - 12 MC65 Integrator Guide
APPENDIX A TECHNICAL SPECIFICATIONS MC65 Technical Specifications The following tables summarize the EDA’s intended operating environment and technical hardware specifications. MC65 Table A-1 MC65 EDA Technical Specifications Item Description Physical Characteristics Dimensions Height: 1.2 cm (6. in.) Width: 7.7 cm (3.03 in.) Depth: 3. cm (1. in.) Weight 359 g (12.5 oz.) Display Color 3.
A-2 MC65 Integrator Guide Table A-1 MC65 EDA Technical Specifications (Continued) Item Description Performance Characteristics CPU MSM Qualcomm 7627@ 600 MHz (multi-processor architecture) Operating System Microsoft® Windows Mobile™ 6.5 Professional Memory 256 MB RAM/1 GB Flash or 512 MB RAM/1 GB Flash Output Power USB: 5VDC @ 300 mA max.
Technical Specifications A-3 Table A-1 MC65 EDA Technical Specifications (Continued) Item Description Wireless LAN Data and Voice Communications Radio Tri-mode IEEE® 802.11a/b/g Data Rates Supported 1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48, and 54 Mbps Operating Channels Chan 36-165 (5180 – 5825 MHz) Chan 1-13 (2412-2472 MHz) Chan 14 (2484 MHz) Japan only Actual operating channels/frequencies depend on regulatory rules and certification agency Security WPA2 (Personal or Enterprise); 802.
A-4 MC65 Integrator Guide Table A-1 MC65 EDA Technical Specifications (Continued) Item Description 2D Imager Engine (SE4500-DL) Specifications Field of View Horizontal - 39.2° Vertical - 25.4° Optical Resolution 752 H x 480 V pixels (gray scale) Roll 360° Pitch Angle +/- 60° from normal Skew Tolerance +/- 60° from normal Ambient Light Indoor: 450 ft. candles (4845 lux) Outdoor: 9000 ft. candles (96,900 lux) Sunlight: 8000 ft. candles Fluorescent: 450 ft.
Technical Specifications A-5 Table A-2 Data Capture Options Item Description Imaging Decode Capability Code 39 Code 128 Code 93 Codabar Code 11 Interleaved 2 of 5 Discrete 2 of 5 MSI EAN-8 EAN-13 UPCA UPCE UPC/EAN supplementals Coupon Code Trioptic 39 Webcode TLC39 Composite AB Composite C Micro PDF-417 PDF-417 Macro PDF-417 (Macro) Micro PDF-417 QR Code Data Matrix Maxi Code US Postnet US Planet UK 4-state Australian 4-state Canadian 4-state Japanese 4-state Dutch Kix Chinese 2 of 5 USPS 4-state (US4
A-6 MC65 Integrator Guide Decode Zones SE4500-SR Figure A-1 shows the decode zone for the SE4500-SR. Typical values appear. Table A-3 lists the typical distances for selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. Note: Typical performance at 73˚F (23˚C) on high quality symbols in normal room light. Vcc = 3.3V in. cm 9 22.9 4.5 11.4 0 4.5 11.4 5 mil Code 39 7.5 2.1 6.67 mil PDF417 7.1 3.4 7.
Technical Specifications Table A-3 SE4500-SR Decode Distances Symbol Density/ Bar Code Type Typical Working Ranges Bar Code Content/ ContrastNote 2 Near Far 5.0 mil Code 39 ABCDEFGH 80% MRD 2.1 in 5.33 cm 7.5 in 19.05 cm 6.67 mil PDF417 4 Col, 20 Rows 80% MRD 3.4 in 8.64 cm 7.1 in 18.03 cm 7.5 mil Code 39 ABCDEF 80% MRD Note 1 10.6 in 26.92 cm 10 mil PDF417 3 Col, 17 Rows 80% MRD Note 1 10.1 in 25.65 cm 13 mil UPC-A 012345678905 80% MRD 1.6 in 5.08 cm 15.5 in 39.
A-8 MC65 Integrator Guide SE4500-DL Figure A-2 shows the decode zone for the SE4500-DL. Typical values appear. Table A-4 lists the typical distances for selected bar code densities. The minimum element width (or “symbol density”) is the width in mils of the narrowest element (bar or space) in the symbol. Note: Typical performance at 73˚F (23˚C) on high quality symbols in normal room light. Vcc = 3.3V 3 mil Code 39 4.2 2.7 5 mil Code 39 1.4 7.3 5 mil PDF417 4.5 2.8 1.9 6.67 mil PDF417 6.9 7.
Technical Specifications Table A-4 SE4500-DL Decode Distances Symbol Density/ Bar Code Type Typical Working Ranges Bar Code Content/ ContrastNote 2 Near Far 3.0 mil Code 39 80% MRD 2.7 in 6.86 cm 4.2 in 10.67 cm 5.0 mil Code 39 ABCDEFGH 80% MRD 1.4 in 3.56 cm 7.3 in 18.54 cm 5.0 mil PDF417 80% MRD 2.8 in 7.11 cm 4.5 in 11.43 cm 6.67 mil PDF417 4 Col, 20 Rows 80% MRD 1.9 in 4.83 cm 6.9 in 17.53 cm 7.5 mil Code 39 ABCDEF 80% MRD Note 1 9.9 in 25.
A - 10 MC65 Integrator Guide MC65 External Connector Pin-Outs Pin 1 Figure A-3 External Connector Table A-5 External Connector Pin-Outs Pin Description 1 External Trigger/Cradle Detect 2 USB_ID 3 5.
Technical Specifications A - 11 MC65 Accessory Specifications Single Slot USB Cradle Table A-6 Single Slot USB Cradle Technical Specifications Feature Description Dimensions Height: 7.1 cm (2.80 in.) Width: 11.0 cm (4.33 in.) Depth: 15.0 cm (5.91 in.) Weight 210 g (7.
A - 12 MC65 Integrator Guide Table A-7 Four Slot Battery Charger Technical Specifications (Continued) Feature Description Humidity 5% to 95% non-condensing Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact Four Slot Charge Only Cradle Table A-8 Four Slot Charge Only Cradle Technical Specifications Feature Description Dimensions Height: 13.7 cm (5.39 in.) Width: 46.8 cm (18.43 in.) Depth: 9.9 cm (3.90 in.
Technical Specifications A - 13 Table A-9 Four Slot Ethernet Cradle Technical Specifications (Continued) Feature Description Charging Temperature 0°C to 40°C (32°F to 104°F) Humidity 5% to 95% non-condensing Drop 76.2 cm (30.0 in.) drops to vinyl tiled concrete at room temperature Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact Magstripe Reader Table A-10 Magstripe Reader (MSR) Technical Specifications Feature Description Dimensions 8.4 cm x 9.4 cm (3.3 in. x 3.7 in.
A - 14 MC65 Integrator Guide Vehicle Cradle Table A-11 Vehicle Cradle Technical Specifications Feature Description Dimensions Height: 10.4 cm (4.09 in.) Width: 11.1 cm (4.37 in.) Depth: 6.9 cm (2.72 in.) Weight 240 g (8.47 oz) Power 9- 32 VDC Operating Temperature -20°C to 50°C (-4°F to 122°F) Storage Temperature -40°C to 70°C (-40°F to 158°F) Charging Temperature 0°C to 40°C (32°C to 104°F) Humidity 10% to 95% non-condensing Drop 76.2 cm (30.0 in.
Technical Specifications A - 15 Table A-13 Charge Only Cable Technical Specifications (Continued) Feature Description Storage Temperature -40°C to 70°C (-40°F to 158°F) Humidity 10% to 95% non-condensing Electrostatic Discharge (ESD) +/- 15 kV air +/- 8 kV contact Table A-14 Auto Charge Cable Technical Specifications Feature Description Length 169.0 cm (66.54 in.
A - 16 MC65 Integrator Guide
APPENDIX B SOFTWARE SMS8 Configuration To set the primary local language for SMS messages: Using a registry editor, navigate to the following: [HKEY_LOCAL_MACHINE\Comm\Cellular\RIL\SMS\NLTables] Edit the following key: “LocalePrimaryLangauge” = dword:1 where: dword:0 = None dword:1 = Turkish dword:2 = Spanish dword:3 = Portuguese Cache Disk Configuration To enable or disable the use of cache disk: Using a registry editor, navigate to the following: [HKEY_LOCAL_MACHINE\Drivers\Builtin\RAMDisk] Edit the foll
B-2 MC65 User Guide Auto Reboot To warm boot the MC65 in case of an ARM9 lockup. Using a registry editor, navigate to the following: [HKEY_LOCAL_MACHINE\Software\Motorola\AutoReboot] Edit the following key: “Enable” = dword:1 where: dword:0 = disabled. dword:1 = enabled (default). NOTE The absence of a value shall default to “Enabled.” Daily Reboot To warm boot the MC65 at a specified time of day.
Software Using a registry editor, navigate to the following: [HKEY_LOCAL_MACHINE\Software\Motorola\SMS_CB] Edit the following key: “Enable” = dword:1 where: dword:0 = disabled. dword:1 = enabled (default). NOTE The absence of a value shall default to “Enabled.
B-4 MC65 User Guide
GLOSSARY A API. (Application Programming Interface) An interface by means of which one software component communicates with or controls another. Usually used to refer to services provided by one software component to another, usually via software interrupts or function calls AZERTY. A standard keyboard commonly used on French keyboards. “AZERTY” refers to the arrangement of keys on the top row of keys. AKU. (Adaptation Kit Update) Updates to the Windows Mobile operating system. AFH.
Glossary - 2 MC65 Integrator Guide bps. See Bits Per Second. Byte. On an addressable boundary, eight adjacent binary digits (0 and 1) combined in a pattern to represent a specific character or numeric value. Bits are numbered from the right, 0 through 7, with bit 0 the low-order bit. One byte in memory is used to store one ASCII character. C CDRH. Center for Devices and Radiological Health. A federal agency responsible for regulating laser product safety.
Glossary - 3 Depth of Field. The range between minimum and maximum distances at which a scanner can read a symbol with a certain minimum element width. Device Configuration Package. The Symbol Device Configuration Package provides the Product Reference Guide (PRG), flash partitions, Terminal Configuration Manager (TCM) and the associated TCM scripts. With this package hex images that represent flash partitions can be created and downloaded to the mobile computer. Discrete 2 of 5.
Glossary - 4 MC65 Integrator Guide I IEC. International Electrotechnical Commission. This international agency regulates laser safety by specifying various laser operation classes based on power output during operation. IEC (825) Class 1. This is the lowest power IEC laser classification. Conformity is ensured through a software restriction of 120 seconds of laser operation within any 1000 second window and an automatic laser shutdown if the scanner's oscillating mirror fails. IEEE Address.
Glossary - 5 L LASER. Light Amplification by Stimulated Emission of Radiation.The laser is an intense light source. Light from a laser is all the same frequency, unlike the output of an incandescent bulb. Laser light is typically coherent and has a high energy density. laser scanner. A type of bar code reader that uses a beam of laser light. LCD. See Liquid Crystal Display. LED Indicator. A semiconductor diode (LED - Light Emitting Diode) used as an indicator, often in digital displays.
Glossary - 6 MC65 Integrator Guide P PAN . Personal Area Network. Using Bluetooth wireless technology, PANs enable devices to communicate wirelessly. Generally, a wireless PAN consists of a dynamic group of less than 255 devices that communicate within about a 33-foot range. Only devices within this limited area typically participate in the network. PING. (Packet Internet Groper) An Internet utility used to determine whether a particular IP address is online.
Glossary - 7 Start/Stop Character. A pattern of bars and spaces that provides the scanner with start and stop reading instructions and scanning direction. The start and stop characters are normally to the left and right margins of a horizontal code. Subnet. A subset of nodes on a network that are serviced by the same router. See Router. Subnet Mask. A 32-bit number used to separate the network and host sections of an IP address. A custom subnet mask subdivides an IP network into smaller subsections.
Glossary - 8 MC65 Integrator Guide Trivial File Transfer Protocol. See TFTP. U UDP. User Datagram Protocol. A protocol within the IP protocol suite that is used in place of TCP when a reliable delivery is not required. For example, UDP is used for real-time audio and video traffic where lost packets are simply ignored, because there is no time to retransmit. If UDP is used and a reliable delivery is required, packet sequence checking and error notification must be written into the applications. UPC.
INDEX A accessories auto charge cable . . . . . . . . . . . . . . . . . . . . . . . . 2-1 cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25 charge only cable . . . . . . . . . . . . . . . . . . . . . . . . 2-1 EMDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 fabric holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 four slot charge only cradle . . . . . . . . . . . . . . . . 2-1 four slot Ethernet cradle . . . . . . . . . . .
Index - 2 MC65 Integrator Guide charge only cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 charging four slot Ethernet cradle . . . . . . . . . . . . . . . . . . 2-13 single slot cradle . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 spare batteries . . . . . . . . . . . . . . . . . . . . . .1-6, 2-23 vehicle cradle . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21 charging temperature . . . . . . . . . . . . . . . . . . . . . . . . 1-6 clean boot . . . . . . . . . . . . . .
Index - 3 wireless connection . . . . . . . . . . . . . . . . . . . . . . 5-5 K removing main battery . . . . . . . . . . . . . . . . . . . . . . . . 1-8 reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8 rigid holster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 keypads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi S L screen calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Index - 4 MC65 Integrator Guide T technical specifications . . . . . . . . . . . . . . . . . . . . . . . A-1 accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11 temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6 text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9 troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5 U unpacking . .
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