Specifications

Maintenance and Troubleshooting 10 - 7
Mobile computer turns
itself off.
Mobile computer is
inactive.
The mobile computer turns off after a period of inactivity. If
the mobile computer is running on battery power, this period
can be set to 30 sec., 1, 2, 3, 4, 5 or 6 minutes. If the mobile
computer is running on external power, this period can be set
to 1, 2, 3, 5, 10, 15 and 30 minutes.
Check the power settings by selecting Start > Settings >
Control Panel > Power icon > Power Off tab.
Change the setting if you need a longer delay before the
automatic shutoff feature activates.
Battery is depleted. Place the mobile computer in the Charging cradle to
re-charge the battery.
Battery is not inserted
properly.
Insert the battery properly (see Connecting the Battery on
page 1-6 ).
The mobile
computer ’s battery is
low and it powers
down to protect
memory content.
Place the mobile computer in the Charging cradle to
re-charge the battery.
Tapping the window
buttons or icons does
not activate the
corresponding feature.
Screen is not
calibrated correctly.
Re-calibrate the screen. See Screen Calibration on page
5-11.
A message appears
stating that the mobile
computer memory is
full.
Too many files stored
on the mobile
computer.
Delete unused memos and records. You can save these
records on the host computer.
Too many
applications installed
on the mobile
computer.
If you have installed additional applications on the mobile
computer, remove them to recover memory.
Select Start > Settings > Control Panel > Remove Programs
icon.
Select the unused program and select Remove.
Applications and
servers a return an
error value of 255 (-1).
Unknown battery
charge level is
returned to the
application.
Remove the battery from the mobile computer and re-install.
Wait approximately one minute before inserting into a cradle.
Table 10-1 Troubleshooting the Mobile Computer (Continued)
Problem Cause Solution