Operation Manual
47General information
Products Covered Length of Coverage
Consumer Products One (1) year from the date of the products original purchase 
by the rst consumer purchaser of the product.
Consumer Accessories Ninety (90) days from the date of the accessories original 
purchase by the rst consumer purchaser of the product.
Consumer Products and
Accessories that are
Repaired or Replaced
The balance of the original warranty or for ninety (90) days 
from the date returned to the consumer, whichever is longer.
Exclusions
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to 
normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated 
capacity and batteries that leak are covered by this Warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, 
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.)
to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, 
extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c)
use of the Products or Accessories for commercial purposes or subjecting the Product 
or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of 
MOTOROLA or BINATONE., are excluded from coverage.
Use of Non-Motorola branded Products and Accessories. Defects or damage that result 
from the use of Non-Motorola branded or certied Products or Accessories or other 
peripheral equipment are excluded from coverage. Unauthorized Service or Modication. 
Defects or damages resulting from service, testing, adjustment, installation, maintenance, 
alteration, or modication in any way by someone other than MOTOROLA, BINATONE or 
its authorized service centers, are excluded from coverage. 
Altered Products. Products or Accessories with (a) serial numbers or date tags that have 
been removed, altered or obliterated; (b) broken seals or that show evidence of
tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola 
branded housings, or parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products or Accessories 
due to any communication service or signal you may subscribe to or use with the Products 
or Accessories is excluded from coverage.
How to Obtain Warranty Service or Other Information?
To obtain service or information, please call:
US and Canada: 1-888-331-3383
Email: motorola@encompass.com
You will receive instructions on how to ship the Products or Accessories at your expense 
and risk, to a BINATONE Authorized Repair Center.
To obtain service, you must include: (a) the Product or Accessory; (b) the original proof of 
purchase (receipt) which includes the date, place and seller of the Product; (c) if a warranty 










