i730/i733/i736/i830/i530/i205/i305/i710/i325/i285 A-GPS Reflash Instructions
Dear Customer: Thank you for choosing to upgrade your phone with the Assisted Global Positioning Satellite (AGPS) software utility. If you already have a USB cable then you are just a few steps away from updating your phone with the A-GPS software upgrade. In order to download the software that will update the A-GPS functionality in your phone, please refer to the instructions.
GPS PHONE SOFTWARE UPGRADE INSTRUCTIONS CONTENTS 1. System Requirements...................................................................................................................2 2. Software Installation - Getting Started...........................................................................................2 2.1 Complete the Installation .......................................................................................................3 2.2 Upgrade Your Phone’s Software ...................
. Once the software has been saved to your computer, go to your Desktop and double-click on the iDEN GPS Upgrade Utility.exe file to install the application. Follow these steps to install the software upgrade on your computer. Please do not connect the USB cable to the computer until you have installed the software on your computer. Installation Note: If you are installing on a computer that is running the Windows XP operating system you may get prompted with the Windows XP Logo verification dialog.
Note: Do not connect the USB data cable to your computer until you have installed the software on your computer. 1. The first screen is the Software License Agreement. Please read the agreement and select Yes to continue the installation. 2. The second screen that displays identifies the location where the utility will be saved on your computer. Click Next. 3. The third screen displays the program folder. Click Next. 4. The fourth screen is the Create a Shortcut screen.
. Once you have completed the installation, turn on the phone you intend to update and make sure it has a fully charged battery. 2.2 UPGRADE YOUR PHONE’S SOFTWARE Once you have downloaded the software upgrade application to your computer, you must use that application to update the software on your phone. Note: Prior to opening the software application to upgrade your phone, you must close all open applications on your computer to avoid any interference with the upgrade process. 1.
4. Once the modem drivers have been installed, double-click the GPS Upgrade Utility icon on your computer's desktop. 5. To begin the upgrade, select Click Here to Upgrade Your Phone. Note: The same screen displays troubleshooting tips to use after the upgrade process is complete. 6. Your phone be in programming mode and will display the following screen.
7. During this process, your computer will identify new hardware and install the iDEN P2K device driver. On some computers, you will see a “Found New Hardware” dialog box. Click Next to automatically install the P2K programming drivers. Once the drivers have been installed, click Finished to proceed. 8. During the upgrade process, the Upgrading screen displays. Please do not disconnect or move your data cable from either the phone or your computer while the software update is in process. 9.
1. Press the Menu key on your phone, scroll to Java Apps, and press OK. 2. Scroll to Java System and press the Menu key. 3. Scroll to Delete All and press OK. 4. When prompted to delete all Java apps, select Yes. 5. Once all Java Apps have been deleted, the following screen will display.
6. Select Exit to return to the main page. 2.4 COMPLETE THE UPGRADE When you successfully complete the software upgrade, you will see the following screen. 1. If you had an open Internet connection while upgrading the phone, you will receive a message indicating that the upgrade was successful. Select OK. 2. Power your phone off and back on again to complete the upgrade. 3.
• Or you can re-install the Java applications through the iDEN Update Software Application. Below are detailed instructions on how to re-download your Java applications using the iDEN Update Software Application. 3.1. INSTALL AND LAUNCH IDEN UPDATE SOFTWARE APPLICATION You can also re-install Java applications to your phone using the USB cable and the iDEN Update Software Application. 1. 3.1.2 Download the iDEN Update Software Application from our website at: http://idenphones.motorola.
4. The forth screen displays the program folder. Click Next. 5. The fifth screen is the Create a Shortcut screen. Click Yes to create a shortcut to the iDEN Update application on your desktop. 3.1.3 Launch the Application and Reload Java Applications Once you have installed the application, you must launch it and follow these instructions to reload Java applications onto your phone. 1.
4. On the iDEN Update Main Menu page, select "Download Items ordered/purchased from the iDEN Update Website" and click Continue. 5. On the Getting Started page, follow the instructions and click Continue. This should take you to the Java Applications page. 6. Scroll to New Purchases, Free Applications, or Re-Downloads. Each individual section will display available items. 7. Select the items that you wish to reload to your phone and click Continue.
8. On the next screen, click Close if you wish to end your session. Select Continue to go to the next section. Each section will allow you to customize your iDEN phone. 9. Once you have reinstalled each of the Java applications, see 3.3: Set Phone Location Privacy Settings. 4. Troubleshooting Tips Use the following steps to troubleshoot any problems you have during the software upgrade. 4.2. 4.2.
4.3. ERROR 56 This is the most common error that can occur while upgrading the phone. This error occurs: 1. If the phone is not connected to the data cable when clicking on Click Here to Upgrade Your Phone. 2. If the phone is not powered on when clicking on Click Here to Upgrade Your Phone. 3. If you press Click Here to Upgrade Your Phone immediately after powering on the phone and before the phone shows “Device Attached” message. 4.
4.4. COMPUTER HUB ISSUE If you plug the USB cable into a hub instead of the USB computer port, you may have trouble installing the software. To remedy this, plug the cable directly into the USB computer port and NOT a hub. Remember, if you require additional support you can visit Motorola's online GPS FAQ at http://idenphones.motorola.com/iden/support/FAQ or you can contact Motorola Customer Care at 800-590-9845. A support representative will be happy to assist you with your upgrade.
