Table of Contents Introduction ............................................................................... 1 Welcome to Nextel® .......................................................................... Customer Care................................................................................... Ordering Information .......................................................................... Driving Safety Tips.............................................................................
Phone Mode ........................................................................... 31 Digital Cellular.................................................................................. 31 Making Phone Calls ................................................................... 31 Placing International Phone Calls .............................................. 34 Receiving a Phone Call ............................................................. 36 Last 10 Numbers Received/Sent Calls List .................
Table of Contents Net Mode ................................................................................. 79 Wireless Web Navigation Keys........................................................ 80 Starting the Microbrowser ................................................................ 80 Customizing the i 550plus Phone .......................................... 83 Changing the Display Language...................................................... Setting the Time and Date Format .....................
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Introduction Welcome to Nextel ® Thank you for choosing Nextel as your wireless communications provider. Your i550plus phone enables you to enjoy clear connections through Nextel’s All Digital National Network. In addition, with Nextel WorldwideSM Service you can use your i550plus phone to roam internationally in select cities using other iDEN® networks.
Text and Numeric Messaging—Lets you receive numeric messages and important, short messages right over the phone. Learn more about Messaging in this section. Page 66 Dial-Up Service—Dial-Up capability without landline access. Also see the Nextel Online Dial-Up Service User’s Guide. Page 70 Nextel Direct Connect®—An innovative feature for communicating instantly with one or more coworkers at a fraction of the cost of cellular. Read more about Nextel Direct Connect in this section.
Customer Care NOTE: Are you an experienced digital cellular phone and two-way radio user? Turn to the Getting Started section beginning on page 7. This section might be all you need to get started. Customer Care For domestic customer care issues including billing issues, general service needs, or to order additional services, contact Nextel Customer Care. Visit nextel.com for a variety of Customer Care services: • Browse for information on phones, coverage, rates and other Nextel services.
Ordering Information Nextel Business Networks allow you to communicate with individuals outside as well as inside your company. These Networks link Nextel customers in similar industries or geographies. So, if you need to reach a client, vendor, or contractor instantly, work smarter by joining the Nextel Business Networks. Call 1-888-NEXTEL2 (1-888639-8352).
Driving Safety Tips 2. 3. 4. 5. 6. 7. 8. redial and memory. Also, work to memorize the phone keypad so you can use the speed dial function without taking your attention off the road. When available, use a hands free device. A number of hands free wireless phone accessories are readily available today. Whether you choose an installed mounted device for your wireless phone or a speaker phone accessory, take advantage of these devices if available to you. Position your wireless phone within easy reach.
9. Use your wireless phone to help others in emergencies. Your wireless phone provides you a perfect opportunity to be a “Good Samaritan ” in your community. If you see an auto accident, crime in progress or other serious emergency where lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you. 10. Call roadside assistance or a special wireless non-emergency assistance number when necessary.
Getting Started In this section you will learn everything you need to begin using your i550plus phone. This section also includes a Quick Guide portion so experienced digital cellular phone and two-way radio users can get started right away.
i 550plus Phone Features Nextel Direct Connect® NOTE: The display backlight is activated by pressing any key or button. Batteries Your i550plus phone comes with a NiMH-AA battery and charger. After attaching the battery, you must charge it before you use it for the first time. See “Charging the Battery” on page 95 to learn the appropriate charging times for your phone’s battery. After the initial charging, the battery can be charged more quickly. nextel.
Batteries Remove the battery from the protective case provided in the original packaging. When the battery is not attached to the phone, store it in this case. Attaching the Battery 1 Remove the battery cover located on the back of the phone. To do so, release the lock at the bottom of the battery cover by pressing up on the latch. 2 Remove the cover by sliding it away from the antenna. 3 Insert the battery with the “+” and “-” at the top.
Charging the Battery NOTE: Before you use the battery for the first time, charge it for at least ten hours. After the initial charging, the battery can be charged more quickly. NOTE: The battery can be charged with the phone either turned on or off. For best results, charge it with the phone turned off. 1 Attach the charger to your phone’s Side Charging Jack. See “i550plus Phone Features” on page 8 for jack location. 2 Plug the charger into an electrical outlet.
Turning Your i550plus Phone On/Off Turning Your i 550plus Phone On/Off NOTE: To register for the first time on the Nextel National Network, you must turn on your i 550plus phone in your local calling area. Phone On 1 For optimal signal strength, extend the antenna. 2 Press and hold f. As your phone connects to the Nextel National Network, you will see a Welcome to Nextel message and a connecting message.
4 You will be prompted to enable security. Pressounder “Yes.” If you subscribe to a Nextel OnlineSM Service Plan, your home page will display. 5 Press m to return to Phone, Private, or Group mode. Receiving Over-the-Air Programming If you have been set up to receive over-the-air programming (OARSS), you will receive your Private ID and Talkgroup lists for Direct Connect use, your Personal Telephone Number and the Nextel Customer Care number via a Net Mail message.
Your Nextel Phone Status • If you purchased your phone through a Nextel Direct Sales Representative, a local Authorized Representative, or a National Authorized Representative, your phone should already be active. If your display reads No Service or doesn’t change to the Phone Ready screen when you turn on your phone, and you know you are in a Nextel coverage area, contact Nextel Customer Care. For details on Nextel coverage areas, visit nextel.com.
Keypad Lock The i550plus phone includes a Keypad Lock feature that enables you to quickly lock the phone’s keypad to avoid inadvertently pressing keys or placing calls. It is highly recommended that you activate your Keypad Lock while your phone is on but not in use to avoid inadvertent 911 emergency calls. Once Keypad Lock is activated, you can only perform the following tasks: NOTE: Emergency calls cannot be placed while Keypad Lock is activated.
Keypad Lock Receiving Incoming Calls When you receive an incoming phone call (see“Phone Mode” on page 31), Keypad Lock will be temporarily disabled. You may perform the following: Press e to answer the call. Or, pressounder “End” to send the call to Voice Mail. When finished, Keypad Lock will automatically reactivate. Receiving New Voice Mail When you receive a new Voice Mail (see“New Message Indicators” on page 49), Keypad Lock will be temporarily disabled.
Receiving New Message Mail When you receive new Message Mail (see“Notification of New Messages” on page 67), Keypad Lock will be temporarily disabled. You may perform the following: Pressounder “Later” to return to Phone Ready. Or, pressounder “Now.” Pressounder “Read.” Pressounder “Save” or “Erase.” Once you have finished, pressounder “Exit” to return to Phone Ready. When finished, Keypad Lock will automatically reactivate. NOTE: If you have disabled Message Mail Notification, only c will display.
Display Icons Receiving Nextel Direct® Connect Calls When you receive an incoming Direct Connect call (see“Nextel Direct Connect®” on page 71), the phone will automatically activate the applicable mode (Group or Private). Once the call is terminated, the phone will return to Phone Ready and Keypad Lock will automatically reactivate. Deactivating Keypad Lock Simultaneously press * and #. Or, press * followed by #. a b Keypad Unlocked The message Keypad Unlocked displays.
c New Message Mail Flashing Indicator: Indicates that you have new incoming messages. s Unread Message Mail Indicator: Indicates that you have unread but saved messages. Call Forward Indicator: Indicates that incoming phone calls have been forwarded. p Private/Group Speaker Indicator: Indicates that the Private/Group speaker is off. You will hear Nextel Direct Connect calls through the earpiece.
Modes and Menus Modes and Menus When you first turn on your phone, the display defaults to Phone mode. However, your i550plus phone operates in four different modes. To switch between modes, press m.
Mode Net Mode What the Display Looks Like a b Net Ready Nextel 10:25a 03/12 Ok Mail Function To access Nextel Wireless Web services. If the word Ready does not appear after the mode name in the display, that mode is either unavailable or it has not been activated. Once a mode is activated, there are various menu options (within each mode) that allow you to access different functions. To switch between menu options follow the steps below: 1 Press n.
Quick Guide to i550plus Phone Functions Phone Mode a You must be in Phone mode to perform the following functions: Function Programming Your Own Phone Number b Phone Ready Nextel 10:25a 03/12 Name Mail Action 1 Press * then # then 1 then o under “Ok.” After you program your phone number, this option will read “Edit.” 2 Enter your phone number and presso under “Store” thenounder “Exit.” NOTE: Your phone number is automatically programmed when you receive your first call.
Private Mode* a You must be in Private mode to perform private twoway radio functions. Press m to switch from Phone to Private mode. Function Action Sending a Private Call From the Prvt Ready screen, your most recently used Nextel Direct Connect call displays. To call another number, enter the Private ID. To place the call, press and hold the Nextel Direct Connect Push-To-Talk button. Wait for the chirp, then speak into the microphone. To listen, release the Nextel Direct Connect Push-To-Talk button.
Quick Guide to i550plus Phone Functions Group Mode* a You must be in Group mode to perform group twoway radio functions. Press m to switch from Private to Group mode. b Group Ready Talkgrp 1 10:25a 03/12 Alert Mail Function Action Sending a Group Call From the Group Ready screen, your most recently used Talkgroup displays. To scroll other Talkgroups, press lr. To place a call to a Talkgroup, press and hold the Nextel Direct Connect Push-ToTalk button.
Creating, Editing and Using Stored Lists A stored list is made up of names, phone numbers, Private IDs and Speed Dial numbers. Stored lists are convenient because you do not need to remember names and numbers. Instead, you simply scroll through your stored list, press a button and the number is dialed for you.
Phone Programming NOTE: You may want to read “Pause Digit Entry” on page 27 and “Plus Dialing” on page 35 before you create a stored list. Using Pause Digit Entry and Plus Dialing will enable you to create stored lists that will save time when placing calls. Storing Names and Numbers This programing function allows you to store up to 100 names, phone numbers and Private ID numbers. Your i550plus phone will automatically assign the next available Speed Dial number, which you can change.
Phone Programming 3 Enter the name of the individual you want to store. (Notice, each key has a number and several letters. To select different letters on a key, quickly press the key until the desired letter displays. For example, to enter the letter Y you must press 9 3 times quickly. Also, you can press and hold # to change the case of the letter you just entered—lower to uppercase and upper to lowercase. The default style is uppercase.) NOTE: Press the left side of lr to backspace or delete a letter.
feature is particularly useful for automated services such as voice mail and banking systems. Example: Let’s say you have a company voice mail account that you frequently check while traveling. And, to access that account you must do the following: • Dial your work number; • Press # while the voice mail greeting is being played; and • Enter your PIN to access your messages. You can program your i550plus phone to enter all of the above information for you by separating each entry with a pause.
Phone Programming Edit a Phone Number or Associated Name or Speed Dial Number 1 Press * then # then 2 then 1. 2 At the Phone List Edit screen, pressounder “Ok.” 3 At the Edit Entry? screen, pressounder “Ok.” 4 Press lr until the desired entry appears. 5 Pressounder “Ok.” 6 Edit the desired information (Number, Name, Speed Dial Number) and pressounder “Store.” If you do not wish to edit one or more of the components, just pressounder “Store.
Erasing List Entries Erasing stored list entries is as easy as creating them. To erase an entry item, follow the steps below: 1 Press * then # then 2 then 1 to erase a phone number entry or * then # then 2 then 2 to erase a Private ID entry. 2 At the Phone (or Prvt ID) List Edit screen, pressounder “Ok.” 3 Press lr at the Edit Entry? screen until you see Erase Entry? 4 Pressounder “Ok.” 5 Press lr until the desired entry appears. 6 Pressounder “Ok.” 7 Pressounder “Yes” at the Erase? screen.
Phone Mode Digital Cellular In Phone mode, you can enjoy Nextel’s all-digital National Network for digital cellular service, and you can roam internationally on other iDEN networks. See nextel.com for coverage. a b Phone Ready Nextel 10:25a 03/12 Name Mail NOTE: For most phone functions, you will need to be in Phone mode. Press m until you see Phone Ready. See “Modes and Menus” on page 19.
Direct Dial 1 From Phone Ready, enter the number using the keypad. 2 Press e to place the call. 3 Press e to end the call. If you make a mistake: To Clear One Digit To Clear All Digits Press lr Press and hold lr To Cancel Pressounder “Cancl” Making Phone Calls From the Stored List Before you can use the Scroll, Name Search or Speed Dial methods, you first must create a phone list. See “Creating, Editing and Using Stored Lists” on page 25.
Digital Cellular 3 Press lr to scroll names. 4 Press e . Speed Dial 1 Press n until you see the “Spd#” option. 2 Pressounder “Spd#.” 3 Enter the Speed Dial number. 4 Press e . Last Number Redial Press e to redial the last number you called. NOTE: If you receive “System Busy, Try Later”, press e to redial the number automatically. You will hear a ring-back tone when the call is successful. Emergency Calling Nextel phones fully support emergency calling.
all local and state non-emergency numbers but is continuously expanding support. Mute If there is background noise in your area, you may have difficulty hearing a caller’s voice or messages. Muting the phone, which places you in “listen only” mode, may resolve this problem. Mute On While on an active call: Press n until you see “Mute.” Pressounder “Mute.” The display changes from Phone - In Use to Phone - MUTE.
Digital Cellular Plus Dialing This feature enables you to place an international call from most countries without entering the local international access code. 1 Press and hold 0 for two seconds. A “0” appears, then changes to a “+”. NOTE: The network translates the “+” into the appropriate international access code needed to place the call. 2 Enter the country code, city code and phone number. 3 Press e. Country-to-Country (Using Plus Dialing) 1 Press and hold 0 for two seconds.
Country-to-Country (Using Direct Dial) 1 Dial the international access code, the country code, city or area code and phone number. 2 Press e to send the call. 3 Press e to end the call. Within-Country The steps for placing an international call within the same country are identical to those for calling country-to-country except it is not necessary to enter the country code. However, many in-country phone numbers will require you to enter “0” before the local number.
Digital Cellular Retrieving a List of Missed Calls 1 Press n until you see the “Calls” option. 2 Pressounder “Calls.” 3 Press lr to scroll the list. Last 10 Numbers Received/Sent Calls List If you subscribe to Caller ID, you can view, dial, and store the last ten received and last ten sent telephone numbers. The most recently received or sent calls appear first in your call lists. The name (if stored) or the phone number displays along with the time and date the call was received or sent.
5 Pressounder “Store” after you have entered the name. 6 Pressounder “Cancl” to close the Rcvd Calls screen. Reviewing/Storing/Dialing Sent Calls 1 Press n until you see the “Calls” option. 2 Pressounder “Calls.” 3 Press n until you see “Sent” if this option isn’t already visible. 4 Pressounder “Sent.” 5 Press lr to scroll entries. (To store an entry from the Sent list, pressounder “Store” and follow steps 4-6 in “Reviewing/ Storing/Dialing Received Calls” on page 37).
Digital Cellular Standard Features Nextel offers a variety of services to help you better manage your business and personal calls. About This Section This section includes: Call Hold Page 39 Call Forwarding Page 39 Call Waiting Page 42 Call Hold When you are on an active call, you can place the call on hold and make a second call. 1 To place an active call on hold, pressounder “Hold.” You may then place another call. 2 Pressounder “Hold” to toggle between calls.
• Call Forwarding When You Do Not Answer (NoAns)— Calls will be sent to the designated number when you do not answer the call. The phone will ring 4 times before forwarding the call. Call Forwarding When You Are Not Available (NoRch)— Calls will be sent to the designated number when your phone is not on the network. This includes when the unit is powered off or out of the coverage area.
Digital Cellular 3 Pressounder “Off.” The Please Wait message displays. 4 Pressounder “Exit.” Call Forwarding will now be set to forward calls to Voice Mail when you are not available. If you are not receiving your Voice Mail messages, see “Setting Call Forwarding to Voice Mail” on page 41. Setting Call Forwarding to Voice Mail For you to receive Voice Mail messages, Call Forwarding for “Busy,” “NoAns” and “NoRch” must be set to “On” with your Voice Mail access number. 1 Press n until you see “Forwd.
Call Waiting Call Waiting allows you to receive a second call while you are talking on the phone. With the i550plus phone you can switch between calls so you never have to miss a call. By default, Call Waiting is always “On” unless you turn it “Off” for a specific call. If you’re on a call and you receive a second call, you will: • Hear a tone; and • See a message on your display informing you of another incoming call. a Accepting Calls Pressounder “Yes.” Declining Calls Pressounder “No.
Digital Cellular Turning Call Waiting Off If you do not want to be interrupted during a call, you can turn Call Waiting off prior to making/receiving a call. 1 Press n until you see “Wait.” 2 Pressounder “Wait.” 3 Pressounder “Off.” Call Waiting is now disabled for the next call. It will automatically reset to “On” when you end the call.
Call Restrictions You can prevent your phone from making or receiving specific types of calls. Nextel currently offers three types of Call Restrictions: • No long distance calls allowed • No incoming calls • No outgoing calls (except 911) Contact Customer Care for more information.
Digital Cellular Per-Call Blocking You can block delivery of your phone number to other Caller ID units for one call. Press * 6 7 before dialing the call. Per-Line Blocking You can permanently block delivery of your phone number on every call you make. Contact Customer Care to order this feature. You can disable this feature on a per-call basis by pressing * 8 2 before the call.
Nationwide Call Completion Nextel 411 operators can connect you to any listing in the continental United States and Hawaii. If requested, the operator will stay on the line while connecting to the number. Driving Directions Nextel 411 operators are able to provide directions to reach a specific destination. Operators will work with you to determine your starting point and provide clear directions to the destination.
Nextel Voice Mail Service Nextel Voice Mail Service Nextel Voice Mail Service is a flexible, easy-to-use system that takes messages when you’re not available—so you never miss an important call! About This Section The main topics covered in this section are listed below: Setting Up Your Voice Mail Box Page 47 Receiving Voice Mail Messages Page 48 Using Voice Mail Page 49 Advanced Voice Mail Features Page 54 Voice Mail Tree Page 64 This section covers the most commonly used Voice Mail features.
1 Using your Nextel phone, dial your 10-digit Nextel Personal Telephone Number (PTN). If you are calling from a phone other than your Nextel i550plus phone, dial your 10-digit Nextel Personal Telephone Number (PTN). When you hear the greeting, press * to access your Voice Mail box. 2 The system will prompt you to “Enter your password.” Enter the last seven digits of your Nextel phone number (example: 5557777). This is your temporary password.
Nextel Voice Mail Service New Message Indicators When you receive a new message, the following occurs: • New Voice Mail Waiting will display on the screen. a g b New Voice Mail Waiting Exit Dial Voice Mail Indicator The g icon will flash at the top of the display. Your i550plus phone will alert you every 30 seconds until you press o under “Exit” or “Dial.” • • Transferring Calls to Voice Mail Press o under “End” while your phone is ringing to transfer incoming calls directly to Voice Mail.
3 Press o under “Ok.” The Voice Mail screen appears. The numbers of new and total messages display. An exclamation point (!) indicates an urgent message. 4 a g b Voice Mail 2 New ! 3 Total Exit Dial Press o under “Dial” to log into Nextel Voice Mail Service. Phone-In Use displays as you are connected to the network. NOTE: If you hear a message that says, “Enter the phone number of the subscriber you are trying to reach,” enter your own Nextel Personal Telephone Number.
Nextel Voice Mail Service From the main Voice Mail menu, press # to exit Voice Mail. At any time you may simply end the call by pressing e. Playing Messages When you receive a new Voice Mail message, you can either listen to it immediately or later. Press o under “Dial” to listen now or press o under “Exit” to listen later. Options available while listening to a message: Replay the previous six seconds. Press 1 . Replay from the beginning of the message. Press 1 then 1 .
Save the message. Press 9. Skip to the next message. Press #. Saving and Deleting Messages While a message is playing or after you have finished listening to it, you can save it or delete it. To save a message, press 9. To delete a message, press 7. To have messages automatically saved, see “Automatic Playback” on page 56. Messages that are not saved or deleted remain in your mailbox as new messages. All messages are automatically deleted after 30 days.
Nextel Voice Mail Service 4 Enter your new password (four to seven digits). 5 Press ** to return to the main menu. NOTE: If you forget your password, contact Customer Care. ! For security purposes, it is recommended that you do not choose sequential or repeated digits like 1-2-3-4 or 5-5-5-5 for your password. WARNING Recording Your Name When you send, reply to, or copy a message, your name precedes the message.
• Press 2 to send an operator assisted message. (This option is available only if you are a subscriber of Operator Assisted Messaging. Contact Nextel Customer Care for more information.) Press # to skip the greeting and record a message immediately. • To record or alter your greeting at any time follow the steps below. 1 From the main Voice Mail menu, press 3 to change your greeting. 2 Press 1 to play, press 2 to record or re-record, or press 3 to delete your active greeting.
Nextel Voice Mail Service Recording Additional Greetings To record additional greetings, follow the steps below. 1 From the main Voice Mail menu, press 3 to access the Greetings menu. 2 Press 4 to modify greetings. 3 Enter the greeting number you wish to create or modify. 4 Press 2 to record a greeting. 5 Record your greeting and press # when you have finished. 6 Press ** to return to the main menu. Selecting Your Active Greeting To select your active greeting, follow the steps below.
Greeting Schedule You can choose to have your greetings automatically activated based on a pre-determined time schedule. By activating the Greeting Schedule, Greetings 1, 2 and 3 will automatically play according to the time schedule listed below.
Nextel Voice Mail Service and saves new messages when you log in. To activate Automatic Playback, follow the steps below. 1 From the main Voice Mail menu, press 4 to access Personal Options. 2 Press 4 to access Personal Preferences. 3 Press 2 to access Playback Preferences. 4 Press 2 to switch between Automatic and Normal Playback. 5 Press ** to return to the main menu.
NOTE: If you record a complete or partial message, but do not send it, Nextel Voice Mail Service will refer to this message as an “in preparation” message. (Before sending messages see “Delivery Options” on page 58.) To record and send a message, follow the steps below: 1 From the main Voice Mail menu, press 2 to record a message. 2 Record your message and press # to end the message. 3 Press 9 at the prompt to indicate that you want to send the message or press 5 for Delivery Options.
Nextel Voice Mail Service Notification of Non-Delivery You will be notified if the recipient has not listened to your message by a certain time and date. Future Delivery You can specify a time and date (up to three months in advance) for the message to be delivered. (See “Time and Date Charts” on page 63.) Important: Once a message has been sent for future delivery, it cannot be retrieved or deleted. To set a special delivery option, follow the steps below.
5 Press # to send. 6 Press ** to return to the main menu. Working With Group Lists The Group List feature enables you to create a list and assign it a unique name. Then, you can add mailbox numbers, group lists or individuals— by name—to the list. Once you create a list you can send a voice message to everyone on the list by entering the group list number. You can store up to 40 group lists. Each list can hold up to 50 addresses. Creating a Group List To set up a Group List follow the steps below.
Nextel Voice Mail Service Modifying a Group List 1 From the main Voice Mail menu, press 4 to access Personal Options. 2 Press 2 to access Group Lists. 3 Press 4 to modify a Group List. 4 Enter the number of the Group List you want to modify. 5 Press 1 to add a new recipient. 6 Press # to save your changes. 7 Press ** to return to the main menu. Deleting a Group List 1 From the main Voice Mail menu, press 4 to access Personal Options. 2 Press 2 to access Group Lists.
Message Forwarding This feature allows you to program your phone to automatically forward incoming messages to another Nextel customer’s mailbox. There are three types of forwarding: Immediate, Silent and Delayed. • Immediate Forwarding—Caller is notified that the message will be forwarded. • Silent Forwarding—Caller is not notified that the message will be forwarded.
Nextel Voice Mail Service Time and Date Charts Time and Date Charts can be referenced for specific tasks throughout Nextel Voice Mail Service. 24-hour Clock Nextel Voice Mail Service uses a 24-hour clock: NOTE: To compute the 24-hour clock time for pm, add 1200.
Voice Mail Tree 64 Nextel Voice Mail Tree To access Voice Mail: From your own Nextel phone, follow the instructions in the User's Guide that came with your phone. From any other phone: 1. Dial your own 10-digit Nextel phone number. If you hear Please enter the number of the subscriber you are trying to reach, enter your own 10-digit Nextel phone number. Main Menu nextel.com 1 2 3 4 # Play Messages 2. Press * when you hear your greeting. 3. Enter your password.
Messaging Services Messaging Services Your Nextel phone offers two choices in text messaging services with Nextel Mobile Messaging—Text and Numeric Messaging and Nextel Two-Way Messaging. • Text and Numeric Messaging allows others to send you a message that is displayed directly on your Nextel phone. • Two-Way Messaging uses the Nextel Wireless Web to provide immediate contact, even when you can’t make or take a call.
Text and Numeric Messaging Text and Numeric Messaging Features With Nextel Text and Numeric Messaging, Nextel will: • Allow numeric messages up to 20 characters in length and text messages up to 140 characters in length. • Accept your messages even if you are unavailable, if your phone is turned off, or if you are busy on another call. • Alert you of a new text or numeric message, even if you are on another call.
Messaging Services Notification of New Messages When a new message arrives: • “New Mail Read?” displays. c flashes at the top of the screen. • • Phone rings every 30 seconds as an alert/reminder until you press o under “Now” or “Later.” Accessing New Messages When you receive a message, you can view it immediately or later: Viewing a Message Immediately 1 Press o under “Now.” The numbers of new and saved messages display briefly, followed by your first message. 2 Press o under “Read.
Viewing Stored Messages 1 While in Phone mode (see “Modes and Menus” on page 19), press o under “Mail.” 2 Select Mesg Mail by using lr to highlight Mesg Mail or by pressing 2. An asterisk indicates a new message. 3 Press o under “Ok.” The Message Mail screen appears briefly, displaying the numbers of new and saved messages. 4 Press o under “Read.” 5 If the message fills more than one screen, use lr to scroll through the rest of the message. 6 Press o under “Save” to save the message.
Messaging Services Email Messaging From any email account, type the 10-digit phone number of a Nextel customer in the To field and add @messaging.nextel.com (for example, 7035551234@messaging.nextel.com). The entire message can be up to 140 characters. Numeric Messaging • • The caller must press “1” during your Voice Mail greeting. Only numeric messages can be sent. Operator Assisted Messaging * • • • The caller can press “2” during your Voice Mail greeting. Or, call 1-800-NEXGRAM (1-800-639-4726).
Using Your Phone as a Modem With Nextel Online Dial-Up Service, you can use your i550plus phone as a wireless modem! You can connect your IBMTM-compatible computer* or Personal Digital Assistant* (PDA) to your i550plus phone and access your company’s network or the Internet—all without the hassle of locating a telephone jack for a landline connection. SM To use Nextel Online Dial-Up Service, you must subscribe to a Nextel Online Service Plan and have Dial-Up Service activated.
Private/Group Mode Nextel Direct Connect® Nextel Direct Connect is a digital two-way radio feature that allows you to communicate with your co-workers and clients for a fraction of the cost of traditional cellular calls. With Nextel Direct Connect, you can use the Private Call feature to contact an individual. You can use the Group Call feature to contact a group of people designated as a Talkgroup.
Sending a Call Alert Page 74 Receiving/Responding to a Call Alert Page 75 Call Alert Queuing Page 75 Group Call Page 76 Group-Silent Programming Page 78 Displaying Your Private ID To display your Private ID: Press * then # then 2. Using the Private/Group Speaker You can disable or enable the speaker on your i550plus phone for Nextel Direct Connect use. The default setting is Speaker On. When the speaker is on, the caller’s voice can be heard over the speaker.
Placing Private Calls Placing Private Calls From Private mode, there are two ways to reach an individual using Nextel Direct Connect. Entering the Private ID 1 Press m until you see Prvt Ready. 2 Enter the Private ID. 3 Press and hold the Push-To-Talk button on the side of the phone to talk. Both phones will chirp before your voice can be heard. 4 Release the Push-To-Talk button to listen. Selecting a Name from a Stored List NOTE: See“Creating, Editing and Using Stored Lists” on page 25.
that someone is calling you. Press and hold the Push-To-Talk button to talk and release it to listen. Quickstore of Private IDs Quickstore allows you to quickly store the Private ID for a received or sent call without having to enter the Programming menu. With the Private ID displayed: 1 Pressounder “Store.” 2 Enter the name associated with the Private ID. 3 Pressounder “Store.” The Stored message displays with the name that you entered.
Receiving/Responding to a Call Alert Receiving/Responding to a Call Alert When you receive a call alert, your phone will automatically change to Private mode. It will also chirp and you will see the name (if stored) or the Private ID number of the caller. You can either answer, queue, or clear the call alert. • Press and hold the Push-To-Talk button to answer the call alert. Or, • Pressounder “Queue” to queue the call alert (see “Call Alert Queuing” on page 75).
Responding to a Call Alert within the Queue You can respond to the call alerts in any order. To select a call alert for response: 1 From Prvt Ready, pressounder “Alert.” 2 Pressounder “Queue.” 3 Press lr to scroll to the desired call alert. 4 Press and hold the Push-To-Talk button to answer the call alert. After you respond to the alert, it is removed from the queue. Group Call In a Group call, you can communicate instantly with a group of people that you have previously set up as a “Talkgroup.
Group Call 3 At Add New Entry?, pressounder “Ok.” 4 At Enter ID, enter the assigned Talkgroup number. 5 Pressounder “Store.” 6 At Enter Name, enter the desired Talkgroup name. 7 Pressounder “Store.” 8 When finished, pressounder “Exit.” Making a Group Call 1 From Group mode, press lr to scroll to the desired Talkgroup. 2 Press and hold the Push-To-Talk button to talk. Release the Push-To-Talk button to listen. Receiving a Group Call When you receive a Group call, you will hear a chirp.
Group-Silent Programming Group-Silent Programming enables you to silence incoming Group alerts and communication: Turning Group-Silent On/Off 1 Press * then # then 3 then 8. 2 Pressounder “On” or “Off.” (The available option depends on the current setting being used. For example, if “On” is the current setting, “Off” will be an option.) 3 If changing the setting to “On,” a confirmation screen displays. Pressounder “Ok.” 4 Pressounder “Exit.” The Group Ready screen displays as Group-Silent. nextel.
Net Mode Net mode uses your phone’s built-in microbrowser to access a suite of wireless data products known as Nextel Wireless Web services. You can use your Nextel Internet-ready phone to send and receive email, obtain driving directions, check weather and news updates, view the latest stock quotes, conduct financial transactions, and more. Access the specific information you need to get business done…easily…wirelessly! Nextel Wireless Web* requires the activation of a Nextel Online Service Plan.
Wireless Web Navigation Keys Some keys and buttons assume different functions when you are in Net mode. You can navigate within the phone’s microbrowser by using the following keys: Mode: Your Internet-ready phone operates in four different modes: Phone mode, Private mode, Group mode, and Net mode. Press m to switch between the four different modes. Home: Press # to return to the home page. Back: Press * to return to a previous page or screen.
Starting the Microbrowser 3 Your home page displays. NOTE: The first time you access your home page, you will be asked to enable security to ensure your information remains private and secure. Pressounder “Yes.” The phone will display: Generating, Computing, Sending))))). You may be asked to (re)enable security as Nextel adds new services or upon your return to the U.S. after traveling. When transmitting highly personal or sensitive data, such as a credit card number, you will see the Secure Data icon .
Customizing the i550plus Phone About This Section This section includes everything you need to customize your i550plus phone: Changing the Display Language Page 83 Setting the Time and Date Format Page 84 Backlight Timer Page 85 Keypad Silence Page 86 Setting the Ringer Volume Page 86 Selecting a Ring Style Page 87 Selecting a Call Alert Style Page 87 Programming Menu Page 88 Changing the Display Language You can customize the i550plus phone to display menus in English, Spanish, French, or P
3 Press lr to scroll the language options. 4 Pressounder “Ok” to select the desired language. 5 Pressounder “Exit.” Setting the Time and Date Format You have a choice of a 12- or a 24-hour clock format, as shown in the table below: 12-Hour Display 12:00a 6:25a 12:00p 10:25p 24-Hour Display 00:00 06:25 12:00 22:25 You have a choice of either a MM/DD (month/day) or a DD/MM (day/ month) date format as shown in the table below.
Backlight Timer 3 Press lr until you see the Time Format: screen. 4 The hour format currently being used appears under Time Format:. To keep the current setting, simply skip to the next step. Or, pressounder the available option. (For example, if 12 hour is the current setting, “24hr” will appear as an option.) 5 Press lr until you see the Date Format: screen. The format being used appears under Date Format:. 6 To keep your current format, pressounder “Exit.
Keypad Silence You may want to silence your keypad when entering text on your phone. To silence your keypad, follow the steps below. 1 Press * then # then 3 then 4. 2 Use to lower the keypad volume until the display reads Silent. 3 Press o under “Exit.” Setting the Ringer Volume You can adjust the ringer volume for incoming calls. a 30=Ringer Volume Exit 1 Press * then # then 3 then 0. The display shows your current ringer volume. 2 Press on the side of your phone to raise or lower the volume.
Selecting a Ring Style Selecting a Ring Style Your Nextel phone has nine selectable ring styles. a b Ring Style 4 Cancl Ok 1 Press * then # then 3 then 1. The display shows your current ring style. 2 Pressounder “Ok.” 3 Press lr to scroll through the available ring styles. 4 Press style. 5 Once the desired ring style is found, pressounder “Ok.” 6 Pressounder “Exit.
3 Press lr to scroll through the available alert styles. 4 Press style. 5 Once the desired alert style is found, pressounder “Ok.” 6 Press ounder “Exit.” on the side of the phone to listen to the selected alert Programming Menu You can customize the settings on your phone using the Programming menu. Many of these settings have been discussed throughout this guide. You can access this menu from the Phone, Private, or Group modes. 1 Press * then #.
Programming Menu Programming Menu Shortcuts and Options Option Number Menu Option Function 1 Own Ph# Display your own Nextel telephone number. This number is automatically stored after you receive the first incoming call. Or you can enter the number. See “Programming Your Own Phone Number” on page 21. 2 Own PvtID Display the Private ID number of your phone. See “Displaying Your Private ID” on page 72.
Option Number Menu Option Function 14 1 Minute Beep:On/Off Automatically signal each minute of elapsed phone airtime with an audible beep. 15 Alert Receipt Delay Voice Mail and Message Mail alerts so that you are not interrupted by the alert tone while on a call. You can choose to receive all alerts, delay all alerts, or receive Message Mail alerts only. 16 Backlight Timer Specify the duration of the Backlight Timer (10, 20, or 30 seconds).
Programming Menu Option Number Menu Option Function 32 Mail Volume Set the volume of Message Mail, Voice Mail, and Net Mail alert tones using the volume control keys. Or lower the volume to silence the mail alert tones. 33 Earpiece Volume Set the default earpiece volume using the volume control keys. 34 Keypad Volume Set the volume of the keypad tones using the volume control keys. Or, lower the volume to silence the keypad tones.
Option Number Menu Option Function 62 Pgm Data# View your circuit data number. See Nextel Online Dial-Up Service User’s Guide. 63 IP Address View the Carrier Internet Protocol (IP) Address for your microbrowser, as programmed in your phone. 64 Reset KBytes Tx/Rx View the number of Kilobytes sent and received for data. 65 Lines per Screen Select 4 lines, 12 characters or 6 lines, 16 characters (default). 70 Language Select one of four languages for your display text. The default is English.
Programming Menu ! WARNING Option Number Menu Option Do not try to program menus 41 through 51 as you could permanently damage your phone. They are for Nextel Customer Care use only and should never be programmed by customers. Function 41 Feature Reset Return all feature settings to their original defaults. 42 Master Clear Perform Feature Reset and erase all stored lists. 43 Master Reset Reset the phone’s identification number.
Accessories To order additional accessories or an accessories catalog, log on to our Web site at nextel.com, call Nextel Nextday Accessories at 1-800-9143240 or contact your Nextel Authorized Retailer or Authorized Representative. SM About This Section This section includes information on the following accessories: Batteries Page 95 Travel Chargers Page 96 Batteries NOTE: For best results, charge the batteries within the temperature range of 10°C to 40°C (50°F to 104°F).
Battery Charging Times Motorola Battery Description Chemistry Standard NiMH Charging Time to 90%: Standard Travel Charger 7 hours Rapid Travel Charger 105 minutes Battery Operating Instructions • Extreme temperatures will degrade battery performance. Do not store your battery where temperatures exceed 60°C (140°F) or fall below -20°C (4°F). • The battery capacity will be degraded if stored for long periods while fully charged. If long term storage is required, store at half capacity.
Travel Chargers Standard Travel Charger Rapid Travel Charger Using the Standard Travel Charger 1 Insert the Standard Travel Charger’s power supply plug into an electrical outlet (110V U.S.). 2 Insert the charger’s DC plug into the Side Charging Jack on your i550plus phone. Using the Rapid Travel Charger (110V/220V/240V) 1 Insert the wall plug adapter into the Rapid Travel Charger’s power supply. 2 Insert the charger’s power supply into an electrical outlet (110V/ 220V/240V International).
Standard Travel Charger Operating Specifications Input voltage range: 110V - U.S. Operating temperature range: 0°C to +50°C. Rapid Travel Charger Operating Specifications Input voltage range: 110V/220V/240V - International. Operating temperature range: 0°C to +50°C. nextel.
Other Important Information About This Section This section includes the following topics: Nextel Customer Care Page 99 Understanding Status Messages Page 100 Nextel Terms and Conditions of Service Page 102 Safety and General Information Page 109 Warranty Information Page 118 Patent and Trademark Information Page 126 Nextel Customer Care Relax! Nextel Customer Care is here to help. There are lots of features packed into your Nextel service…and into your i550plus phone. But don’t worry.
• For online assistance, click on Contact Us to send us an e-mail request. Our representatives are committed to assisting you. Every effort will be made to address your questions or concerns within 24 hours. Contact us to add Wireless Web and other services, change rate plans, inquire on your bill and more. Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone. International Roaming Customer Care: Call us at +1-201-531-5202 (toll-free from your Nextel phone).
Understanding Status Messages Status Messages Message Description User Not Authorized The party that you called has not purchased this service. Please Try Later This service is temporarily not available. Please try again later. User Busy in Private The phone that you called is busy in a Private call. User (Target) Busy in Data The phone that you called is busy using Nextel Wireless Web services or Nextel Online Dial-Up Service.
Nextel Terms and Conditions of Service TERMS AND CONDITIONS OF SERVICE: Before calling the Nextel Customer Care Service Activation number contained in these materials, you (“Customer”) must read and agree to the following terms and conditions of Nextel wireless communications services (“Service”).
Nextel Terms and Conditions of Service inclusion in Customer’s records maintained by such credit reporting agency. Customer understands that a security deposit or airtime usage limit may be required. 3. CUSTOMER RADIO EQUIPMENT—Company is not responsible for the installation, operation, quality of transmission, or maintenance of the Equipment. Any change in Service or Equipment may require additional programming or Equipment or changes to assigned codes or numbers which may require programming fees.
be subject to late payment charges as set forth in this Agreement. If the parties have agreed that payments are to be made in installments, or on credit, Customer shall be responsible for paying amounts due as agreed. If Customer does not make all payments when they are due, such failure shall be a default under this Agreement and Company shall be entitled to exercise any remedies it may have under this Agreement or at law or in equity.
Nextel Terms and Conditions of Service memory or other Equipment limitation. Only certain Internet sites may be accessed, and certain Nextel Wireless Web Services may not be available in all Company Service areas. 8. APPLICATION CUSTOMER CARE AND SUPPORT—Customer acknowledges and agrees that in most cases, the developer of an Application is responsible for providing customer care and Application support to all Customers using the Application.
of coverage, including deductible information, which is also available by calling Signal at 1-888-352-9182. 12. TAXES, FEES, SURCHARGES & ASSESSMENTS—Customer is responsible for all federal, state, and local taxes, fees, surcharges, and other assessments (collectively, “charges”) that are imposed on telecommunications services, other services, and equipment or that are measured by gross receipts from the sale of telecommunication services and/or equipment.
Nextel Terms and Conditions of Service forth in this Agreement. No amendment or addition to this Agreement shall be binding upon this Company unless it is in writing and signed by both parties (and, in the case of the Company, by an officer of the Company). Company shall not be bound by the terms and conditions in Customer’s purchase order or elsewhere, unless expressly agreed to in writing by an officer of the Company. This Agreement becomes effective when accepted by the Company.
OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER HEREBY WAIVES, AS AGAINST COMPANY, ALL OTHER WARRANTIES, GUARANTEES, CONDITIONS, OR LIABILITIES, EXPRESS OR IMPLIED, ARISING BY LAW OR OTHERWISE.
Safety and General Information Safety and General Information IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION. READ THIS INFORMATION BEFORE USING YOUR INTEGRATED MULTISERVICE PORTABLE RADIO.
• • Ministry of Health (Canada). Safety Code 6. Limits of Human Exposure to Radiofrequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999.
Safety and General Information • Data operation using any data feature with or without an accessory cable: one inch (2.5 cm) Antenna Care Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the radio product and may violate FCC regulations. DO NOT hold the antenna when the radio product is “IN USE”. Holding the antenna affects call quality and may cause the radio product to operate at a higher power level than needed.
Medical Devices Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches (15 cm) be maintained between a handheld wireless radio product and a pacemaker. These recommendations are consistent with those of the U.S. Food and Drug Administration. Persons with pacemakers should: • ALWAYS keep the radio product more than 6 inches (15 cm) from their pacemaker when the radio product is turned ON. • Not carry the radio product in a breast pocket.
Safety and General Information When using the radio product while driving, please: • Give full attention to driving and to the road. • Use hands-free operation, if available. • Pull off the road and park before making or answering a call if driving conditions so require.
! Operational Warnings WARNING For Vehicles with an Air Bag Do not place a portable radio product in the area over the air bag or in the air bag deployment area. Air bags inflate with great force. If a portable radio is placed in the air bag deployment area and the air bag inflates, the radio product may be propelled with great force and cause serious injury to occupants of the vehicle.
Safety and General Information ! Caution Operational Cautions Antennas Do not use any portable radio product that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result. Batteries All batteries can cause property damage and/or bodily injury, such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot.
4. 5. Place the radio product and battery in an area that is at room temperature and has good air flow. Let the radio product, battery dry, and SIM card for 72 hours before reconnecting the battery and/or powering on the radio product. If the radio product does not work after following the steps listed above, contact your dealer for servicing information. Clean the external surfaces of the radio product with a damp cloth, using a mild solution of dishwashing detergent and water.
Safety and General Information • • • • • • • • • • Battery chargers may become warm during operation, but not hot. If it becomes hot to the touch, unplug it from the power outlet immediately and discontinue its use. Use of a non-recommended attachment to a battery charger may result in a risk of fire, electric shock, or injury to persons. Make sure the battery charger power cord is located so that it will not be stepped on, tripped over, or subjected to damage or stress.
Warranty Information NOTE: This Warranty applies within the fifty (50) United States and the District of Columbia. Limited Warranty Motorola Communication Products I. WHAT THIS WARRANTY COVERS AND FOR HOW LONG: MOTOROLA, INC.
Warranty Information MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment if expressly excluded from this warranty. Because each system which may use the Product is unique, MOTOROLA disclaims liability for range, coverage, or operation of the system as a whole under this warranty. II.
c. Defects or damage from improper testing, operation, maintenance, installation, alteration, modification, or adjustment. d. Breakage or damage to antennas unless caused directly by defects in material workmanship. e.
Warranty Information the Product or parts as depreciated and accept its return. The depreciation will be an equal amount per year over the lifetime of the Product or parts as established by MOTOROLA.
Limited Warranty NOTE: This Warranty applies in Singapore and the Philippines. Motorola Communication Products I.
Warranty Information excluded from this warranty. Because each system which may use the Product is unique, MOTOROLA disclaims liability for range, coverage, or operation of the system as a whole under this warranty. II. GENERAL PROVISIONS: This warranty sets forth the full extent of MOTOROLA’S responsibilities regarding the Product, Repair, replacement or refund of the purchase price, at MOTOROLA’S options, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES.
2. The damage or defect is caused by charging or using the battery in equipment or service other than the Product for which it is specified. h. Freight costs to the repair depot. i. A Product which, due to illegal or unauthorized alteration of the software/firmware in the Product, does not function in accordance with MOTOROLA’S published specifications or the local type acceptance labeling in effect for the Product at the time the Product was initially distributed from MOTOROLA. j.
Warranty Information Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for copyrighted MOTOROLA software, such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA software. MOTOROLA software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof.
Patent and Trademark Information This product is protected under one or more of the following patents: 4817157, 4896361, 4857928, 5041793, 5060294, 5066923, 5134718, 5140156, 5239963, 5257411, 5287387, 5265219, 5289504, 5316168, 5317247, 5338396, 5389927, 5406588, 5424921, 5457376, 5460906, 5551063, 5557079, 5596487, 5615412, 5638403, 5559468, 5469465, 5170413, 5140615, 5519730, 5241544, 5584059, 5574992, 5396656, 5487091, 5533004, 5299199, 5343499, 5369501, 5509031, 5515379, 5528723, 5598417, 5066923, 5241
Index Numerics 24-hour Clock 63 Customer Care 3, 4, 99 Customizing the i550plus Phone 83 D A Accessing New Messages 67 Accessories 95 Accessory Safety Information 116 Activating Your Greeting Schedule 56 Activating Your i550plus Phone 12 Alert Receipt 90 Alerts 74 Attaching the Battery 9 Automatic Redial 33 B Back 80 Backlight Timer 85, 90 Batteries 8, 96 Battery Charging Status 10 Battery Strength Indicator Icon 17 Business Networks 71 C Call Alert Queuing 75 Call Forward Indicator 18 Call Hold 39 Cal
H Modes and Menus 19 Modifying a Group List 61 More Information Indicator 18 Mute 34 Home 80 Home page 81 I N iDEN Organizer 30 IMEI number 100 Immediate Forwarding 62 International Calls 34 International Phone Numbers 35 K Keypad Lock 14 Keypad Silence 86 Name Search 32 Net Mode 20, 79 Net Mode Navigation Keys 79 New Message Indicators 49 New Text and Numeric Messaging Flashing Indicator 18, 67 Nextel Business Networks 4, 71 Nextel Direct Connect 19, 71 Nextel Nextday Accessories 4, 30 Nextel Two-Wa
Index Privacy 44 Private 58 Private Calls 73 Private ID Programming Your Own 30 Private IDs Quickstore 74 Private Mode 19, 22 Private/Group Mode 71 Private/Group Speaker Indicator 18 Programming Menu 88 Programming Menus Shortcut and Options 89 Programming Your Own Phone Number 21 Q Quick Guide to i550plus Functions 20 Quickstore of Phone Numbers 37 Quickstore of Private IDs 74 R Radio frequency 109 Receiving a Group Call 77 Receiving a Phone Call 36 Receiving Private Calls 73 Receiving/Responding to a C
U Urgent 58 Using the Private/Group Speaker 72 Using Your Phone as a Modem 70 Voice Mail Changing Your Password 52 Indicator 17 Voice Mail Box 47 W V Viewing a Message 67 Viewing a Message Immediately 67 Warranty Information 118 Web Messaging on nextel.com 68 Wireless Web Naviation Keys 80 nextel.
Nextel® iDEN® Digital Multi-Service Internet-ready Phone i550plus Phone User’s Guide @NTN9310A@ NTN9310-A
